Compliant Processing Reviews & Complaints

Compliant Processing Logo
Overall Score
4.8
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How did they treat you?

Overview

In this review of Compliant Processing, we provide a detailed overview of the company's credit card processing services. We will discuss the range of services offered, including POS systems, mobile payments, and e-commerce solutions, and identify the types of businesses that may benefit from these services. We will also examine client and customer reviews to highlight common trends and potential concerns. Additionally, we will cover the company's pricing structure, contract terms, and specific services included. By the end of this article, you will have a clear understanding of whether Compliant Processing meets your payment processing needs.

About Compliant Processing

Founded in 2010, Compliant Processing is a merchant account provider that serves merchants of all sizes. Compliant Processing appears to be a DBA or subsidiary of Datainsure, a payment processor based in Arizona.

Compliant Processing Payment Processing

Compliant Processing appears to offer Poynt and Revel point of sale products to its merchants. Compliant processing also offers a zero-fee processing program, called ZERO Compliant Processing. This program allows cllients to off-set the cost of standard transaction rates by charging customers making purchases with a credit card a surcharge.

As an Elavon reseller, Compliant Processing was at one point capable of providing CBD merchant accounts, but Elavon's recent CBD shutdown may have impacted Compliant Processing's ability to serve CBD businesses. Additionally, the company provides Quickbooks, Apple Pay, and Samsung Pay integration services for its merchant's POS systems, as well as EMV and mobile processing.

Compliant Processing Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Total Online Complaints <10
Live Customer Support No
Most Common Complaint N/A
Recent Lawsuits No

Positive Feedback

We couldn’t find any reviews for Compliant Processing, indicating a lack of negative feedback. This suggests the company maintains a reputable and trustworthy operation. It’s noteworthy that despite its nearly decade-long presence, Compliant Processing has managed to maintain a clean record. We interpret this absence of client reports as a positive indication of the company’s ethical operations. If you have your own experience with Compliant Processing, please share it with us in the comments below.

Legal History and Penalties

No class-action lawsuits or FTC complaints have been filed against Compliant Processing. Clients with grievances who prefer a non-litigious approach can explore reporting their concerns to relevant supervisory organizations.

Customer Support Services

Compliant Processing offers general phone and email contact information on its website. However, it lacks live customer support contact details for the general public. While this may not meet the criteria for top-rated payment processors for exceptional customer service, it seems to adequately serve the company’s merchants.

Compliant Processing Customer Service Information

  • (877) 497-5677 – Toll-Free Support
  • (888) 887-5487 – Fax

Additional Support Options

Compliant Processing Online Ratings

Here's How They Rate Online

Online Ratings Summary
BBB Reports 1

Under 10 Complaints

Compliant Processing currently has a “B-” rating from the Better Business Bureau and is not BBB accredited. The company has received 1 complaints in the past 36 months. The company has not received any informal reviews on its profile either.

An “A” Performance

Given the fact that the BBB’s profile for Compliant Processing has not received any complaints, we agree with the BBB’s rating. Business owners should be aware that there are still good reasons to be skeptical of the BBB’s rating system.

Compliant Processing Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Cancellation Penalties No
Monthly & Annual Fees Yes
Processing Rates Variable
Equipment Leasing Yes

Three-Year Contract

The standard Compliant Processing contract is set for a three-year term in collaboration with Elavon, featuring automatic renewal for two-year periods. Additionally, it includes an equipment lease agreement through Ladco Leasing. The company’s rates and fees may significantly differ based on the specific business type, location, and transaction history. It is noted that Compliant Processing engages in long-term, non-cancellable equipment leases, advising businesses to consider purchasing their equipment upfront to avoid such binding agreements.

Compliant Processing CBD Pricing

Compliant Processing previously offered CBD merchant accounts with conditions such as a uniform transaction fee of 3.95% plus $0.25, a monthly charge of $9.95, a one-time setup fee of $49.00, without requiring a cash reserve or imposing an early termination fee. However, these terms might have changed following Elavon’s widespread termination of CBD merchant accounts.

No Red Flags

There are no discernible complaints concerning Compliant Processing’s pricing, suggesting overall client satisfaction with their cost structure to date. Nevertheless, the presence of long-term equipment leases is a consideration that slightly impacts the company’s evaluation in this area. Business owners should meticulously examine their agreements for any unfavorable terms to prevent entering disadvantageous contracts.

Business owners looking for competitive offerings are recommended to explore our curated selection of the top merchant services.

Compliant Processing Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Uses Independent Resellers No
Telemarketing No
Misleading Marketing No
Discloses All Important Terms No

In-House Sales Team

Compliant Processing appears to rely in an in-house sales team and inbound marketing to advertise its services. There is no evidence that the company employs independently contracted sales agents, and we have not found any Compliant Processing reviews that mention deceptive conduct or misrepresented fees. We will therefore assume for the time being that the company’s sales approach is transparent and ethical.

This compares favorably to our list of best credit card processors.

Compliant Processing Rate Quotes

Compliant Processing does not list any misleading rate quotes or unrealistic guarantees on its website. If you suspect that a Compliant Processing sales agent has misled you about your rates, you can double-check your monthly bill with a third-party statement audit.

Our Compliant Processing Review Summary

Our Final Thoughts

Compliant Processing is rated as a dependable credit card processing provider according to our evaluation criteria. The company has maintained a clean complaint record, indicating a consistent dedication to customer satisfaction. Furthermore, Compliant Processing may be able to accommodate high-risk businesses, offering a level of flexibility that isn’t always available from standard providers.

However, it’s important to note the current lack of detailed information regarding the company’s pricing and fee structure. This lack of transparency makes it essential for business owners to conduct a careful comparison with other top-rated all-purpose payment processors. We will continue to keep a close eye on the company and revise this review as more information becomes available. For now, merchants should remain vigilant, ensuring they fully understand Compliant Processing’s terms before committing and that these terms align well with their specific business needs.

Location & Ownership

Compliant Processing is a registered ISO/MSP of Elavon and is headquartered at 1600 38th St #201, Boulder, Colorado 80301. Brian Sachs is the owner and CEO of Compliant Processing.

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Testimonials & Complaints

How Did Compliant Processing Treat You?

4 User Reviews

  • T. Baker

    Compliant Processing is a game-changer for my business! Their exceptional service and transparent pricing have helped me save significantly on processing fees. Plus, they provide top-of-the-line equipment at no extra cost. Their commitment to compliance and security gives me peace of mind, and their ongoing support ensures I can focus on growing my business. Highly recommended!

  • Amir Shannon

    I’m thrilled to share my experience with Compliant Processing! Working with them has been an absolute game-changer for my business. Their expertise and dedication to ensuring regulatory compliance have saved me so much time and stress.

    From the moment I engaged their services, I knew I was in capable hands. They effortlessly handled all the complex processing requirements, streamlining our operations and ensuring everything was in full compliance with industry standards.

    The team at Compliant Processing is not only professional but also approachable and friendly. They took the time to understand our specific needs, providing personalized solutions that fit seamlessly into our workflow.

    Thanks to Compliant Processing, I now have the peace of mind to focus on growing my business while leaving the compliance aspect to the experts. I highly recommend them to any business seeking reliable and efficient processing services.

  • Harrison Sylvia

    I am thrilled to share my experience with Compliant Processing! This company has been an absolute game-changer for my business. Their professionalism and attention to detail have exceeded my expectations.

    From day one, their team demonstrated deep expertise in handling complex processing requirements while ensuring full compliance. They guided me seamlessly through the entire onboarding process, and their exceptional customer support has been there whenever I needed assistance.

    With Compliant Processing handling my transactions, I now have complete peace of mind, knowing that everything is in safe hands. Their secure and efficient processing solutions have streamlined my operations, saving me both time and money.

    I wholeheartedly recommend Compliant Processing to anyone seeking a reliable and compliant processing partner. They are the real deal, and I can’t imagine running my business without them!

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