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Compliant Processing 2023: Reviews & Complaints
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Founded in 2010, Compliant Processing is a merchant account provider that serves merchants of all sizes. Compliant Processing appears to be a DBA or subsidiary of Datainsure, a payment processor based in Arizona.
Compliant Processing Payment Processing
Compliant Processing appears to offer Poynt and Revel point of sale products to its merchants. Compliant processing also offers a zero-fee processing program, called ZERO Compliant Processing. This program allows cllients to off-set the cost of standard transaction rates by charging customers making purchases with a credit card a surcharge.
As an Elavon reseller, Compliant Processing was at one point capable of providing CBD merchant accounts, but Elavon’s recent CBD shutdown may have impacted Compliant Processing’s ability to serve CBD businesses. Additionally, the company provides Quickbooks, Apple Pay, and Samsung Pay integration services for its merchant’s POS systems, as well as EMV and mobile processing.
Location & Ownership
Table of Contents
Compliant Processing Customer Reviews
Here's What Their Clients Say
|Total Online Complaints||<10|
|Live Customer Support||No|
|Most Common Complaint||N/A|
No Public Complaints
We are unable to locate any Compliant Processing reviews, which is a good sign that the company isn’t a ripoff or a scam. The clean Compliant Processing riview record is impressive given the fact that Compliant Processing has operated for nearly a decade. For now, we will interpret this lack of client reports as a positive sign that the company is operating ethically. If you have your own Compliant Processing review to make, please do so in the comments below.
Compliant Processing Lawsuits and Fines
We have not found any outstanding class-action lawsuits or FTC complaints filed against Compliant Processing. Dissatisfied clients who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.
Compliant Processing Customer Support Options
Compliant Processing provides general phone and email contact information on its website, but it does not list any live customer support contact information for the general public. This falls short of our expectations of top-rated payment processors for great customer service, but it appears to serve the company’s merchants well.
Compliant Processing Customer Service Numbers
- (877) 497-5677 – Toll-Free Support
- (888) 887-5487 – Fax
Other Support Options
- Support Form
- Customer service email address at [email protected]
Compliant Processing Online Ratings
Here's How They Rate Online
Under 10 Complaints
Compliant Processing currently has a “B-” rating from the Better Business Bureau and is not BBB accredited. The company has received 1 complaints in the past 36 months. The company has not received any informal reviews on its profile either.
An “A” Performance
Given the fact that the BBB’s profile for Compliant Processing has not received any complaints, we agree with the BBB’s rating. Business owners should be aware that there are still good reasons to be skeptical of the BBB’s rating system.
Compliant Processing Fees, Rates & Costs
A Closer Look at The Contract
|Monthly & Annual Fees||Yes|
The standard Compliant Processing contract is a three-year agreement through Elavon with automatic renewal for two-year terms and a built-in equipment lease through Ladco Leasing. It’s likely that the company’s specific rates and fees will vary dramatically depending on each business’ type, location, and processing history. Compliant Processing rates and contract confirms that the company signs clients up for long-term, non-cancellable equipment leases, so businesses are encouraged to purchase their equipment outright to avoid getting locked in this type of agreement.
Compliant Processing CBD Pricing
When Compliant Processing was most recently offering CBD merchant accounts, the company’s contract terms for CBD included a flat per-transaction rate of 3.95% plus $0.25, a $9.95 monthly fee, a $49.00 setup fee, no cash reserve, and no termination fee. However, these terms may no longer be available in light of Elavon’s mass cancellation of its CBD merchant accounts.
No Red Flags
We cannot find any Compliant Processing complaints related to the company’s pricing, and there’s no reason to believe that the company’s clients are dissatisfied with their pricing at this time. However, the inclusion of a long-term equipment lease has slightly lowered the company’s score in this section. Business owners are encouraged to review their contract for undesirable terms in order to avoid getting locked into a bad agreement.
We also encourage business owners to check out our list of the providers of the best merchant services.
Compliant Processing Employee Reviews & Sales Tacitcs
Should You Work For Them?
|Uses Independent Resellers||No|
|Discloses All Important Terms||No|
In-House Sales Team
Compliant Processing appears to rely in an in-house sales team and inbound marketing to advertise its services. There is no evidence that the company employs independently contracted sales agents, and we have not found any Compliant Processing reviews that mention deceptive conduct or misrepresented fees. We will therefore assume for the time being that the company’s sales approach is transparent and ethical.
This compares favorably to our list of best credit card processors.
Compliant Processing Rate Quotes
Compliant Processing does not list any misleading rate quotes or unrealistic guarantees on its website. If you suspect that a Compliant Processing sales agent has misled you about your rates, you can double-check your monthly bill with a third-party statement audit.
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