Compliant Processing 2023: Reviews & Complaints
(877) 497-5677 Company Overview
Founded in 2010, Compliant Processing is a merchant account provider that serves merchants of all sizes. Compliant Processing appears to be a DBA or subsidiary of Datainsure, a payment processor based in Arizona.
Compliant Processing Payment Processing
Compliant Processing appears to offer Poynt and Revel point of sale products to its merchants. Compliant processing also offers a zero-fee processing program, called ZERO Compliant Processing. This program allows cllients to off-set the cost of standard transaction rates by charging customers making purchases with a credit card a surcharge.
As an Elavon reseller, Compliant Processing was at one point capable of providing CBD merchant accounts, but Elavon’s recent CBD shutdown may have impacted Compliant Processing’s ability to serve CBD businesses. Additionally, the company provides Quickbooks, Apple Pay, and Samsung Pay integration services for its merchant’s POS systems, as well as EMV and mobile processing.
Location & Ownership
Compliant Processing is a registered ISO/MSP of Elavon and is headquartered at 1600 38th St #201, Boulder, Colorado 80301. Brian Sachs is the owner and CEO of Compliant Processing.
Table of Contents
- Costs & Contract: Offers a three-year contract with…
- Complaints & Service: Complaints number fewer than 10…
- BBB Rating: Currently has an “A+” rating with the Better Business Bureau and has…
- Sales & Marketing: Does not hire independent sales agents and has not…
Compliant Processing Customer Reviews
Here's What Their Clients Say
| Item | Result |
|---|---|
| Total Online Complaints | <10 |
| Live Customer Support | No |
| Most Common Complaint | N/A |
| Recent Lawsuits | No |
No Public Complaints
We are unable to locate any Compliant Processing reviews, which is a good sign that the company isn’t a ripoff or a scam. The clean Compliant Processing riview record is impressive given the fact that Compliant Processing has operated for nearly a decade. For now, we will interpret this lack of client reports as a positive sign that the company is operating ethically. If you have your own Compliant Processing review to make, please do so in the comments below.
Compliant Processing Lawsuits and Fines
We have not found any outstanding class-action lawsuits or FTC complaints filed against Compliant Processing. Dissatisfied clients who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.
Compliant Processing Customer Support Options
Compliant Processing provides general phone and email contact information on its website, but it does not list any live customer support contact information for the general public. This falls short of our expectations of top-rated payment processors for great customer service, but it appears to serve the company’s merchants well.
Compliant Processing Customer Service Numbers
- (877) 497-5677 – Toll-Free Support
- (888) 887-5487 – Fax
Other Support Options
- Support Form
- Customer service email address at [email protected]
Compliant Processing Online Ratings
Here's How They Rate Online
| Item | Result |
|---|---|
| BBB Reports | 1 |
Under 10 Complaints
Compliant Processing currently has a “B-” rating from the Better Business Bureau and is not BBB accredited. The company has received 1 complaints in the past 36 months. The company has not received any informal reviews on its profile either.
An “A” Performance
Given the fact that the BBB’s profile for Compliant Processing has not received any complaints, we agree with the BBB’s rating. Business owners should be aware that there are still good reasons to be skeptical of the BBB’s rating system.
Compliant Processing Fees, Rates & Costs
A Closer Look at The Contract
| Item | Result | >
|---|---|
| Cancellation Penalties | No |
| Monthly & Annual Fees | Yes |
| Processing Rates | Variable |
| Equipment Leasing | Yes |
Three-Year Contract
The standard Compliant Processing contract is a three-year agreement through Elavon with automatic renewal for two-year terms and a built-in equipment lease through Ladco Leasing. It’s likely that the company’s specific rates and fees will vary dramatically depending on each business’ type, location, and processing history. Compliant Processing rates and contract confirms that the company signs clients up for long-term, non-cancellable equipment leases, so businesses are encouraged to purchase their equipment outright to avoid getting locked in this type of agreement.
Compliant Processing CBD Pricing
When Compliant Processing was most recently offering CBD merchant accounts, the company’s contract terms for CBD included a flat per-transaction rate of 3.95% plus $0.25, a $9.95 monthly fee, a $49.00 setup fee, no cash reserve, and no termination fee. However, these terms may no longer be available in light of Elavon’s mass cancellation of its CBD merchant accounts.
No Red Flags
We cannot find any Compliant Processing complaints related to the company’s pricing, and there’s no reason to believe that the company’s clients are dissatisfied with their pricing at this time. However, the inclusion of a long-term equipment lease has slightly lowered the company’s score in this section. Business owners are encouraged to review their contract for undesirable terms in order to avoid getting locked into a bad agreement.
We also encourage business owners to check out our list of the providers of the best merchant services.
Compliant Processing Employee Reviews & Sales Tacitcs
Should You Work For Them?
| Item | Result |
|---|---|
| Uses Independent Resellers | No |
| Telemarketing | No |
| Misleading Marketing | No |
| Discloses All Important Terms | No |
In-House Sales Team
Compliant Processing appears to rely in an in-house sales team and inbound marketing to advertise its services. There is no evidence that the company employs independently contracted sales agents, and we have not found any Compliant Processing reviews that mention deceptive conduct or misrepresented fees. We will therefore assume for the time being that the company’s sales approach is transparent and ethical.
This compares favorably to our list of best credit card processors.
Compliant Processing Rate Quotes
Compliant Processing does not list any misleading rate quotes or unrealistic guarantees on its website. If you suspect that a Compliant Processing sales agent has misled you about your rates, you can double-check your monthly bill with a third-party statement audit.
Our Compliant Processing Review Summary
Our Final Thoughts
Compliant Processing rates as a reliable credit card processing provider according to our rating criteria. The company enjoys a clean complaint record and may be able to serve some high-risk businesses. However, business owners should be aware that we have not found detailed information about the company’s pricing and fees. We will continue to monitor the company and update this review as needed. For now, businesses should be sure to compare Compliant Processing’s pricing to that offered by other top-rated all-purpose payment processors.
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Amir Shannon
I’m thrilled to share my experience with Compliant Processing! Working with them has been an absolute game-changer for my business. Their expertise and dedication to ensuring regulatory compliance have saved me so much time and stress.
From the moment I engaged their services, I knew I was in capable hands. They effortlessly handled all the complex processing requirements, streamlining our operations and ensuring everything was in full compliance with industry standards.
The team at Compliant Processing is not only professional but also approachable and friendly. They took the time to understand our specific needs, providing personalized solutions that fit seamlessly into our workflow.
Thanks to Compliant Processing, I now have the peace of mind to focus on growing my business while leaving the compliance aspect to the experts. I highly recommend them to any business seeking reliable and efficient processing services.
Harrison Sylvia
I am thrilled to share my experience with Compliant Processing! This company has been an absolute game-changer for my business. Their professionalism and attention to detail have exceeded my expectations.
From day one, their team demonstrated deep expertise in handling complex processing requirements while ensuring full compliance. They guided me seamlessly through the entire onboarding process, and their exceptional customer support has been there whenever I needed assistance.
With Compliant Processing handling my transactions, I now have complete peace of mind, knowing that everything is in safe hands. Their secure and efficient processing solutions have streamlined my operations, saving me both time and money.
I wholeheartedly recommend Compliant Processing to anyone seeking a reliable and compliant processing partner. They are the real deal, and I can’t imagine running my business without them!