We take our role in providing guidance and education regarding the card payment industry very seriously. At our own expense, we have vigorously defended our right to continue expose unethical and predatory practices in the industry, successfully defeating every attempt to silence us. However, fending off frivolous lawsuits is costly. To sustain these efforts, one of the ways we generate revenue is through affiliate partnerships with ethical providers. This means that some of our outgoing links connect business owners to trustworthy, low-cost payment processors, which is what most of our readers seek. We see this revenue channel as a win-win-win for everyone involved. Business owners find good processors, processors get good clients, and we are able to continue to provide a valuable service to the small business community. We also recommend and link to many services that do not compensate us. Our priority is to guide you to the best solutions for your needs, regardless of potential revenue. If you have questions, please feel free to contact us.
All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.
Electrum Corporation provides credit card processing services for businesses. In this review, we examine the company’s services, pricing, contract terms, and customer feedback. We also evaluate the transparency of its fees, the quality of customer support, and overall merchant satisfaction. By the end, you will have a clear understanding of what Electrum Corporation offers and whether it is the right fit for your business’s payment processing needs.
Electrum Corporation is a merchant services provider specializing in the development and marketing of proprietary electronic payment software and services. Founded in 1998, Electrum does not list an acquiring bank on its website.
Electrum Corporation offers payment processing services designed to handle transactions efficiently and securely. These services support businesses in managing credit card and electronic payments.
Electrum Corporation provides EMV card readers and swipers, which are essential for accepting chip card payments. These devices aim to enhance transaction security and reduce the risk of fraud by adhering to EMV standards.
Electrum Corporation supplies point-of-sale (POS) systems tailored to various business needs. These systems facilitate efficient checkout processes and assist in managing sales, inventory, and customer interactions effectively.
Electrum Corporation offers e-commerce solutions that integrate with online platforms, allowing businesses to process online payments securely.
Electrum Corporation provides data reporting and analytics tools to help businesses track sales, analyze trends, and make informed decisions.
Electrum Corporation also offers gift and loyalty programs, designed to help businesses attract and retain customers. These programs can enhance customer engagement and encourage repeat business by rewarding customer loyalty.
We are currently unable to locate any negative Electrum Corporation reviews. There is no indication that the company scams or rips off merchants. This clean complaint record may reflect exceptional customer support from the company, or it might simply be a product of Electrum’s focus on non-merchant account features for small businesses. If you have your own review of Electrum Corporation to share, please do so in the comments below.
We have not found any outstanding class-action lawsuits or FTC complaints filed against Electrum Corporation. Dissatisfied clients who wish to pursue a non-litigious course of action against the company should consider reporting their concerns to the relevant supervisory organizations.
Electrum provides a general contact phone number on its website as well as a dedicated email address for customer support. We assume that these channels do an adequate job of resolving client complaints before they are taken to public forums. However, there is also no indication that Electrum should qualify as a top-rated payment processor for customer service.
| PaymentPop | 5 |
|---|---|
| BBB Rating | N/A |
There are no negative reviews published about Electrum Corporation on the PaymentPop website.
Electrum Corporation brought an innovative edge to our payment infrastructure. Their platform is built for scale, and the team worked closely with us to ensure a seamless rollout across multiple locations. Their enterprise level support has been reliable every step of the way.
Electrum Corporation is currently not an accredited business of the Better Business Bureau and holds an “A+” score. The company has received 0 complaints in the past 36 months. It has also not received any informal reviews on its BBB profile, although it should be noted that these reviews are not subject to verification by the BBB.
In light of the company’s spotless complaint record, we agree with the BBB’s rating at this time. Readers should note, however, that there are valid reasons to view the BBB’s information with skepticism.
Currently, there is limited public information about the standard contract terms of Electrum Corporation. The company’s website does not explicitly state if it offers merchant accounts. Given Electrum’s services in loyalty, marketing, billing, and point-of-sale software, it seems plausible that they might facilitate merchant accounts, potentially implying associated payment processing fees. Nevertheless, the Electrum website lacks specific details on pricing or contract conditions.
The lack of complaints regarding Electrum Corporation’s contract terms suggests a favorable customer experience, warranting an interim “A” rating. However, without more detailed information, it’s unclear if Electrum’s rates compare favorably with affordable merchant account providers. Readers with insights into Electrum’s standard contract terms, particularly any early termination fees or PCI compliance fees, are encouraged to contribute this information in the comments of this review.
Readers are also recommended to explore our curated list of the top merchant accounts for comparison.
Electrum Corporation appears to primarily market its services through its website and through traditional advertising. There is no evidence at this time that the company employs independent sales agents, and we have not found any Electrum Corporation reviews that accuse the company of deceptive sales tactics.
This compares favorably to our list of best credit card processors.
As an additional point in its favor, Electrum does not list any deceptive rate quotes on its website. We will therefore award it an “A” rating in this category for the time being. If you suspect that Electrum Corporation is charging you undisclosed fees, however, we recommend seeking a third-party statement audit to eliminate hidden costs.
Compare Electrum Corporation to competitors that earned top marks.
Electrum Corporation currently rates as a reliable credit card processing provider based on available data. Although details about its comprehensive product and service lineup remain somewhat elusive, the company’s clean record across consumer protection platforms bolsters confidence in its reliability.
That said, our evaluation is subject to change as more information becomes available regarding Electrum’s product range and contract terms. Until then, even with an “A” rated provider, prospective clients should carefully scrutinize all contract details and compare Electrum’s offerings against other top-rated processors to ensure they align with their business objectives. This diligent approach will help businesses identify potential discrepancies and find the payment solution that best fits their needs.
| Founder, President and CEO | Edward Craig |
|---|---|
| Headquarters | 4965 U.S. Hwy. 42, Suite 1000, Louisville, Kentucky 40222 |
| General Support | (803) 255-0991 |
| Fax | (866) 345-4915 |
| Website | electrumcorporation.com/public/index.asp |
