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What You Should Know Before Choosing MenusiFu for Your Business

Name: Menusifu
Item: Menusifu
Rating: 4
Author: Phillip Parker

Author: Phillip Parker

Updated: September 28, 2025

Maintained Since: August 22, 2019

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We take our role in providing guidance and education regarding the card payment industry very seriously. At our own expense, we have vigorously defended our right to continue expose unethical and predatory practices in the industry, successfully defeating every attempt to silence us. However, fending off frivolous lawsuits is costly. To sustain these efforts, one of the ways we generate revenue is through affiliate partnerships with ethical providers. This means that some of our outgoing links connect business owners to trustworthy, low-cost payment processors, which is what most of our readers seek. We see this revenue channel as a win-win-win for everyone involved. Business owners find good processors, processors get good clients, and we are able to continue to provide a valuable service to the small business community. We also recommend and link to many services that do not compensate us. Our priority is to guide you to the best solutions for your needs, regardless of potential revenue. If you have questions, please feel free to contact us.

All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

Menusifu

Rating

4/5

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Pros

Mobile compatibility

Comprehensive order management

Online ordering integration

Inventory tracking

24/7 customer support

Cons

Limited pricing transparency

Contractual commitments

Setup complexity

Potential unexpected charges

Limited hardware compatibility

Overview

In this Menusifu review, we’ll explore their point-of-sale (POS) system built for restaurants, covering features like order management, payment processing, and inventory control. We’ll highlight which types of food service businesses stand to benefit most, while also looking at customer reviews to surface common praise and complaints. Additionally, we’ll break down pricing models, contract terms, and standout features so you know what to expect. By the end, you’ll be able to judge whether Menusifu is the right POS solution for your restaurant.

About Menusifu

Screen Capture of MenuSifu Homepage — MenuSifu Homepage

Founded in 2013, Menusifu is a cloud-based point-of-sale product intended for restaurants and bars. Menusifu offers traditional POS systems as well as tablet-based systems that are compatible with Windows, Android, and iOS operating systems. The company is partnered with TSYS, First Data (now Fiserv), and WorldPay for its payment processing services, and it claims to be “the market leader in the Asian-American restaurant community optimizing restaurants in all 50 states.”

Products & Merchant Services

Point of Sale

Menusifu primarily offers a POS system designed for restaurants, along with online ordering software.

Integrated Payment Processing

Menusifu’s system features integrated payment processing, accepting all major credit and debit cards as well as mobile payments like Apple Pay and Google Pay.

Order Management

The POS system from Menusifu supports comprehensive order management. It allows businesses to handle dine-in, takeout, and delivery orders from a single platform, including tableside ordering via mobile devices used by servers.

Inventory and Ingredient Tracking

Menusifu includes an inventory and ingredient tracking feature that helps businesses monitor stock levels and maintain necessary supplies.

Real-Time Reporting and Analytics

Menusifu offers real-time reporting and analytics tools, enabling businesses to make data-driven decisions. Users can generate reports on sales, employee performance, and customer demographics.

Customer Relationship Management

The Menusifu POS system incorporates customer relationship management (CRM) features. It allows businesses to track customer preferences, spending habits, and visit frequency.

Customer Reviews & Sentiment

User Reviews of Menusifu

Our research reveals a limited number of negative Menusifu reviews, but none label the company as a scam or ripoff. Key complaints include higher rates than initially quoted, unsatisfactory customer service, and technical issues with the software. However, these Menusifu reviews are generally non-specific and don’t highlight explicit deficiencies in the product. We welcome any personal Menusifu reviews you might have; please feel free to share them in the comments section below.

Lawsuits for Menusifu

No current class-action lawsuits or Federal Trade Commission (FTC) complaints have been found against Menusifu. Clients seeking non-litigious solutions to their grievances with Menusifu are encouraged to consider reporting to relevant oversight bodies.

Menusifu Customer Support Assessment

Menusifu provides a general-purpose contact form and a phone number for inquiries. However, there is no information available about dedicated customer support, which falls short compared to leading payment processors known for exceptional customer service.

Contact Information for Menusifu Customer Service

(212) 966-5888 – General Customer Service

Additional Support Channels

Online contact form
Email: info@menusifu.com

Menusifu’s current customer support offerings do not align with industry standards set by top-rated customer service providers in the payment processing sector.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop	1
BBB Rating	1
Google Maps	4.8
Average Rating	2.9

PaymentPop Rating for Menusifu

Negative feedback

The overall team is like a low-level alliance of scammers. After paying and signing the contract, there is no basic communication. The website is built in a mess, and repeated communication has not changed. The sales team is full of scammers. Because they have not received basic services, they apply for return. , The sales staff did not reply at all, and after repeated questioning, they did not reply, so just shut down the website. . . . . . This is simply scum

Positive Feedback

There are no positive reviews published about Menusifu on the PaymentPop website.

Menusifu BBB Rating

Menusifu is not accredited with the Better Business Bureau, and its profile is showing an “C+” rating. The company has received 1 complaint in the past 3 years. Menusifu has a 1 out of 5 star rating based on 1 user reviews on the Better Business Bureau website.

What Merchants Say

There are currently no informal reviews on the company’s profile. A previous complaint described deceptive costs of equipment:

Aug **, After fews week negotiation about Ipad license price(we want to purchase 20x ipad pos license and 1x ipad pos runner license), we final had agreement ($450 each and $400 for runner version, Total $9400) and we signed contract in email. (i have a copy. Offer/Acceptance). and only about 4 hours later, sales agent came back(Text message) to me said, her higher management level was not happy about the price. they want $500 each for ipad license and $400 for runner, Total $10,400. about One thousand Dollar more. After we signed the agreement, they told me if i am not happy, i dont need buy from them.

MerchaClientsnts who are in this situation may benefit from taking the necessary steps to cancel their merchant account without paying a fee.

A “B” Performance Overall

In light of the company’s low complaint total, we have adjusted the BBB’s rating to a “B”.

Google Maps Rating for Menusifu

Menusifu has a 4.8 out of 5 star rating based on 13 user reviews on Google Maps.

Positive Feedback

Our menusifu representative has been awesome and super attentive to work with. The restaurant interface is also so easy to use, highly user friendly and straight forwards.

Negative Feedback

There are no positive reviews published about Menusifu on Google Maps.

Processing Rates & Fees

Menusifu POS Pricing

Specifics regarding the standard Menusifu contract are not made public. The company collaborates with First Data (now Fiserv) for a majority of its payment processing services, suggesting that Menusifu’s contract conditions may align with First Data (Fiserv), typically characterized by a three-year term and possibly incorporating an early termination fee up to $495. Menusifu might also provide customized transaction rates tailored to the needs of different restaurant categories. Restaurants are encouraged to compare Menusifu’s offerings with other top merchant services to identify the best solutions for their needs.

No Red Flags

Although there are a limited number of Menusifu customer complaints mentioning high fees or perceived unfair pricing, specific details about the costs are rarely provided. To effectively manage credit card processing expenses, restaurants should consider partnering with a merchant account provider that caters to the restaurant industry, and subsequently discuss the possibility of Menusifu facilitating a custom integration with such an account.

Employee Reviews & Sales Practices

Menusifu Features

Menusifu offers multiple features optimized for all restaurant operations:

Front of house – Layout and menu customization, photo menus, custom promotions, and all-you-can-eat support
Back of house – Tablet kitchen displays, online ordering, real-time kitchen syncing, and multi-language support including English, Chinese, Spanish, and Korean
Management – Inventory tracking, labor and sales reporting, customer database, and smart recommendations
Mobile ordering – QR code ordering, social integration, queue management, and personalized menus

No Deceptive Advertising

Like most other POS providers, Menusifu markets itself primarily through an in-house sales staff, a referral program, and resellers. There is at least one Menusifu complaint related to unexpected costs, but the company does not publicly list any promotions or rate quotes that we consider to be deceptive. If you suspect that Menusifu has misrepresented your rates and fees, we recommend seeking a third-party statement audit to find and eliminate billing errors.

Menusifu Competitors

Compare Menusifu to competitors that earned top marks.

Pricing

Bottom Line

Menusifu is currently viewed as a dependable point-of-sale (POS) system for restaurants, specializing in credit card processing. While the company’s offerings may not feature the most advanced software, hardware, or competitive pricing structures in the market, its support for multiple languages stands out as a significant advantage. This multilingual capability could be particularly beneficial for restaurants operated by staff who primarily speak languages other than English, enhancing user experience and operational efficiency.

Restaurant owners considering Menusifu should thoroughly evaluate the terms of their contracts with the company. It is crucial to delve into the details of these agreements to ensure they meet specific business needs without unforeseen costs or restrictions. Additionally, comparing Menusifu’s services and pricing with those provided by the top iPad POS systems and the best-rated merchant services providers for restaurants is advisable. Doing so will help business owners secure the most advantageous deal, balancing cost, functionality, and support to best suit their operational requirements.

Read Actual User Reviews

See User Reviews Write a Review

All user reviews have been moved to our partner, PaymentPop.com

Contact Menusifu

Contact & Customer Support
Founder	William Wang
CEO	Yu Li
Headquarters	349 5th Ave Fl 3, New York, NY 10016
General Customer Service	(212) 966-5888
Additional Support Channels	Online Contact Form
Website	menusifu.com

About Us

CardPaymentOptions.com

Established 2009

My name is Phillip Parker, and I started this website back in 2009 as a simple blog to call out shady credit card processors that were taking advantage of small business owners. At the time, I had no idea this side project would grow into a leading voice pushing for transparency and integrity in the payment processing industry. I also didn't anticipate just how far some of these companies' owners would go to try to silence me.

I was recruited out of college for a sales role with a credit card processor. At the time, I didn't realize the “training” was really about tricking me... into selling business owners expensive processing with hidden fees and long-term service agreements. In my first few sales, I unknowingly cost friends and family thousands of dollars after they trusted me to switch their services. When it finally clicked that something was seriously wrong, I was furious. I quit immediately and made a promise to expose that company and any others operating the same way. That promise is what led to the creation of this website.

As I wrote about these processors, their tactics, and the people behind them, the articles started to spread among business owners. News organizations picked up the stories, readers shared them online, and traffic to the blog took off. Unsurprisingly, that also caught the attention of the companies and individuals I was exposing.

Over the last 17 years, I've received several anonymous death threats and defeated four lawsuits meant to intimidate me into taking my blog down. Their efforts to muzzle me only made my determination to expose them even stronger, leading me to work with state authorities to help shutdown some of the worst offenders.

I'm proud to say that of the millions of people who have read my work, thousands have taken the time to write and thank me for helping them narrowly avoid a very costly mistake. This blog has played a small role in pushing the industry toward more ethical practices - but there are still bad actors out there, which means the work isn't done.

If I can offer one piece of advice, it's this: get every promise in writing, and take the time to review contracts carefully. Tools like ChatGPT can help surface red flags and uncover expensive surprises buried in the fine print.

If you've made it this far, thank you for reading. I truly appreciate you being here, and I wish you every success with your business.

Our Research Methodology

Pricing & Fees

We analyze all costs including rate structures (interchange-plus, tiered, flat-rate, etc), monthly fees, equipment costs, early termination fees, and hidden charges. This data is gathered from service agreements, statements and client feedback.

Features & Technology

Evaluation of POS systems, e-commerce integrations, mobile capabilities, reporting tools, recurring billing..., and developer resources. When possible, we directly test services and hardware. Otherwise, we rely on client feedback and public information.

Customer Support

We evaluate availability across phone, email, chat, and social channels. Measuring hold times, night and weekend availability, and client feedback regarding effectiveness, professionalism, and resolution rates.

Contract Terms & Conditions

We review service agreements and equipment contracts for reasonability, transparency, and fairness. We focus on uncovering any predatory clauses, such as unjustified early termination fees, hidden costs, and unclear cancellation policies.

User Experience

We comb the internet and interview current and former clients to evaluate the overall user experience and identify any common pain points that may impact the user experience.

Sales & Marketing Practices

We evaluate sales tactics, marketing materials, and client feedback to determine the level of transparency and ethical nature of the provider's approach. Does the provider publicly disclose pricing? Do they use teaser rates? We score based on these and other factors.

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