UPDATE 10/18/16: The Select Banking Systems website (selectbankingsystems.com) is no longer active. This is strong indication that the company is no longer active, but we are unable to locate any official announcements to that effect. If you have any information about Select Banking Systems’s current status or new DBA, please share it in the comment section below this review.
Select Banking Systems (selectbankingsystems.com) is a merchant account provider serving most types of business. The company claims to be a sub-ISO of several different financial institutions and has offered a wide variety of business solutions over the years. Founded in 1992, SBS is located at 5701 Woodway Dr., Houston, Texas 77057 and is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, California. Danny Harris is listed as the owner of Select Banking Systems.
Sales & Marketing
Key Points - Sales & Marketing
|Employs Independent Resellers||No|
|Advertises Deceptive Rates||No|
|Discloses All Important Terms||No|
It is unclear at this time how Select Banking Systems markets itself outside of its website and traditional advertising. There is no evidence that the company employs independent sales agents, and we are currently unable to locate any negative Select Banking Systems reviews that accuse the company of deceptive sales tactics. Select Banking Systems also does not appear to engage in misleading advertising strategies in its official materials.
Costs & Contract
Key Points - Costs & Contract
|Early Termination Fee||Variable|
|PCI Compliance Fee||Variable|
|Equipment Lease Terms||Variable|
There is very little publicly available information at this time regarding the standard Select Banking Systems contract. The company’s merchant agreement is not available online, and it is not clear which company provides the actual credit card processing network for Select Banking Systems. It is known that Select Banking Systems is partnered with a Houston, Texas-based ATM provider called Cardtronics. We are unable to locate any complaints about Select Banking System at this time, which indicates that the majority of the company’s clients are satisfied with their contract terms. If you have any knowledge of the company’s standard contract, please leave that information in the comment section of this review.
Complaints & Service
Key Points - Complaints & Service
|Total Online Complaints||<10|
|Live Customer Support||Yes|
|Most Common Complaint||N/A|
We are currently unable to locate any Select Banking Systems reviews that accuse the company of being a scam or a ripoff. In fact, the company is showing zero total reviews across all consumer protection websites at this time. This seems to be indicative of a proactive customer support staff that resolves most complaints in-house. The company’s website lists dedicated customer support phone numbers for merchants, although it’s unclear whether customer service is handled by Select Banking Systems or by its backend processor.
Key Points - BBB
|Product & Service Complaints||0|
|Billing & Collection Complaints||0|
|Advertising & Sales Complaints||0|
|Guarantee & Warranty Complaints||0|
Note: We have adjusted this company’s BBB rating according to our own standards. To better understand why we adjust BBB ratings, please see our Rating Criteria.
As of this review, Select Banking Systems is not an accredited business of the Better Business Bureau and does not have a rating. The BBB states that the reason for the absence of a rating is the fact that the BBB is updating its files on the company. There are zero complaints or informal reviews registered on the BBB profile for Select Banking Systems. A spotless complaint record usually merits an “A+” according to our rating system, but given the lack of information on the company, we have slightly lowered that grade to an “A” for now.
About Phillip Parker
Phillip Parker is a former merchant services agent turned small business advocate and the author of "Fee Sweep," which teaches merchants how to dramatically lower their processing rates, eliminate junk fees, and avoid fine-print scams. He founded CardPaymentOptions.com to help merchants enact positive change in the credit card processing industry. Schedule a Consultation with PhillipSchedule a Consultation with Phillip
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