Cardinity Pricing
There is limited information available about the standard Cardinity contract at present. While the company offers a payment gateway with an integrated merchant account, it’s unclear if clients can procure these services separately or if they are governed by distinct contracts. The Cardinity website displays a per-transaction rate of 1.30% plus €0.25 with no setup or monthly fees advertised, yet it remains uncertain if this pricing is comprehensive. Additionally, a cross-border fee is levied on transactions involving cards issued outside the European Union. Special pricing is available for merchants processing over €50,000 per month.
The company serves some high-risk businesses (a list of prohibited business types can be found here), but it does not clarify if such businesses might face higher transaction fees or rolling reserves. Typical reserves held for covering expenses like chargebacks range between 5% – 10%.
Some Cause for Concern
We have received multiple complaints from merchants who allege that their funds were withheld and their accounts deactivated unexpectedly. These complaints primarily originate from high-risk businesses that utilize a payment platform without verifying if their business type is prohibited. However, the frequency of these complaints suggests that Cardinity may enforce more stringent fraud prevention policies than industry norms. Businesses in specific high-risk sectors, such as online tobacco sales, telemarketing, or timeshares, may need to seek credit card processing elsewhere.
No Pricing Complaints
Cardinity’s listed per-transaction fee is notably lower than many competitors’, yet it’s plausible that the service’s overall cost could offset any per-transaction savings. There are no publicly available complaints about the company’s fees, implying that most merchants are content with Cardinity’s pricing for now.
Share What You Know
Business owners are advised to inquire about the overall cost of processing payments through Cardinity once the payment gateway fees and merchant account fees are amalgamated. If you possess specific knowledge of the standard Cardinity contract (including any early termination fees or PCI compliance fees), please share that information in the comment section below this review. We also encourage businesses to explore our list of the best merchant accounts.
