Is Century Business Solutions Worth the Investment?

Century Business Solutions is an Irvine, California-based merchant account provider that specializes in developing custom payment software for merchants. The company was founded in 2005 and is a reseller of First Data (now Fiserv) merchant services. There is another company called Century Business Solutions that may be confused with the company that is the subject of this review. This other Century Business Solutions is an office supply retailer based in Santa Fe Springs, California, and it does not appear to be related to the Irvine-based Century Business Solutions.

Payment Processing

Century Business Solutions offers a range of products and services designed to streamline payment processing for businesses, focusing on integration and flexibility across different payment methods.

eBizCharge Payment Platform

eBizCharge is the flagship payment platform provided by Century Business Solutions. It is designed to integrate with a variety of accounting, ERP, and CRM systems, offering businesses an all-in-one solution for managing transactions.

EMV Card Readers and Swipers

Century Business Solutions provides EMV card readers and traditional swipers for businesses that handle in-person transactions. These devices offer a secure method for processing chip card payments.

Virtual Terminals

The company also offers virtual terminals, allowing businesses to accept payments from any internet-connected device. This feature is for companies that operate remotely or those that require a versatile payment solution without the need for physical hardware.

Text-to-Pay

Text-to-Pay is a feature that enables businesses to request payments via text message. This solution adds convenience for customers, who can complete transactions on their mobile devices.

Mobile Payment Solutions

For businesses on the move, Century Business Solutions offers mobile payment solutions that allow users to process transactions via smartphones or tablets. This service is for businesses that operate outside of a traditional storefront, such as mobile vendors or service providers.

e-Check Processing

Century Business Solutions includes e-check processing as part of its suite of services. This allows businesses to accept electronic checks, offering an alternative payment method to customers who prefer not to use credit cards.

Quickbooks Integration

A key feature of Century Business Solutions is its integration with QuickBooks. This allows businesses to sync their transactions directly with their accounting software, streamlining bookkeeping processes and reducing the risk of errors from manual data entry.

Low Complaint Total

Our research uncovered slightly over 10 negative Century Business Solutions reviews. One review labels the company as a ripoff, but this claim appears isolated. The primary focus of complaints is on the company’s marketing strategies, with mentions of unsolicited emails and telemarketing, suggesting aggressive sales tactics akin to slamming. We encourage you to share your personal experiences with Century Business Solutions in the comments below.

Potential for Confusion

Note that there are numerous complaints against a different business located in Santa Fe Springs, also named Century Business Solutions. This coincidence may lead to confusion among those researching the subject of this review. It’s important to clarify that these are separate entities.

Century Business Solutions Lawsuits and Fines

No substantial class-action lawsuits or FTC complaints have been filed against Century Business Solutions. Clients looking for non-litigious ways to address issues with the company are encouraged to report them to relevant supervisory organizations.

Century Business Solutions Customer Support Options

Century Business Solutions offers 24/7 phone and email support to its clients, a level of service not commonly found in the industry. Despite this, the few complaints received prevent the company from being listed among the top-rated payment processors for customer service.