Before You Choose Certain Pay: Read This Full Review

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Certain Pay

Rating
A
5/5
full starfull starfull starfull starfull star

Pros and Cons of Certain Pay

Pros

Transparent pricing policies
E-commerce support
Multiple gateway integrations
Secure payment processing
Customized payment solutions

Cons

Potentially higher fees
Monthly PCI fees
Equipment lease terms
Early termination fees
Independent sales agents

Overview

In this review of Certain Pay, we take a closer look at the company’s credit card processing services. Their offerings include point-of-sale systems, mobile payment options, and e-commerce features designed to support a range of businesses. We’ll highlight which types of businesses may benefit most from these services. We’ll also examine client and customer reviews to identify common trends and concerns. In addition, we’ll cover the company’s pricing, contract terms, and included features. By the end, you’ll know whether Certain Pay is the right fit for your payment processing needs.

About Certain Pay

Screen Capture of Certain Pay Homepage
Certain Pay Homepage

Launched in March 2019, Certain Pay is a merchant account provider that serves most standard-risk business types. The company’s founders were formerly employed by Heartland Payment Systems and Clearent, but Certain Pay does not disclose whether it is partnered with either of those companies. Its website does indicate that it is associated with Elavon, making it an Elavon reseller.

Products & Merchant Services

Payment Processing

Certain Pay provides limited information about its services, but it appears to specialize in credit and debit card processing for small businesses.

Website Storefront Building

Certain Pay provides tools for building and managing website storefronts. This service aims to simplify the online store setup process, offering templates and integrations that align with popular e-commerce platforms.

Loans

Certain Pay offers loan options to its merchant clients. These loans are tailored to help businesses access funds quickly, which could be useful for cash flow management or for financing business growth. The specifics around interest rates or qualification criteria are not explicitly stated, indicating that terms may vary based on the merchant’s profile.

Rate Tracking Tool

To aid merchants in optimizing their payment processing costs, Certain Pay offers a rate tracking tool. This feature allows businesses to monitor their payment processing rates over time. The objective is to provide transparency and the ability to identify trends or fluctuations in processing fees.

Affiliate Program

The affiliate program from Certain Pay is designed to reward individuals or businesses that refer new clients. The specifics of the compensation model or requirements aren’t detailed, but the program is likely aimed at incentivizing growth through partner networks and client referrals.

PCI Compliance

Certain Pay emphasizes the importance of PCI compliance, offering services that help businesses adhere to these security standards. This approach is geared towards ensuring secure payment handling and protecting sensitive customer data.

Customer Reviews & Sentiment

No Public Complaints

Currently, there are no notable negative Certain Pay reviews accessible, and there’s no suggestion that the company is fraudulent or deceitful. The absence of a Certain Pay complaint record might be partly attributed to the company’s relatively recent entry into the market. Although Certain Pay has garnered a number of positive testimonials, the authenticity of such feedback is often scrutinized since testimonials can be artificially generated. Reliable public feedback on Certain Pay’s services may become more prevalent over time. We encourage you to share your Certain Pay review in the comments section below.

Certain Pay Lawsuits and Fines

No outstanding class-action lawsuits or FTC complaints against Certain Pay have been identified. However, it’s important to note that the company’s generic name can make specific information challenging to locate. Merchants looking for non-litigious resolution options with Certain Pay are advised to consider reporting their experiences to appropriate regulatory bodies.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop1
BBB RatingN/A
Google Maps5
Average Rating5

PaymentPop Rating for Certain Pay

Negative Feedback

They are using clover devices as a form of cash discount! Unfortunately it is a book keeping nightmare and not a compliant program! The company itself isn’t horrible but would never recommend using them for cash discount.

Positive Feedback

There are no positive reviews published about Certain Pay on the PaymentPop website.

Certain Pay BBB Rating

The Better Business Bureau currently does not maintain a profile for Certain Pay. We therefore will not factor a BBB rating into this review.

Google Maps Rating for Certain Pay

Certain Pay has a 5 out of 5 star rating based on 9 user reviews on Google Maps

Positive Feedback

The Staff at CertainPay made our changing of processors a breeze. things that seemed so complicated suddenly became clear, with a short easy explanation. Was surprised at al of the hidden fees they found when looking at our previous accounts. Transparent pricing was appreciated.

Negative Feedback

There are no negative reviews published about Certain Pay on Google Maps.

Processing Rates & Fees

Variable Contract Terms

Currently, there is no detailed information available to the public regarding the standard Certain Pay contract, nor have there been merchant reviews specifying Certain Pay’s fees or terms. Being relatively new to the market, Certain Pay might be in the process of finalizing its pricing strategy, potentially offering customizable pricing plans to accommodate the unique needs of each merchant. It’s conceivable that Certain Pay may adopt standard contracts from established entities like Heartland or Clearent with certain alterations. Until more information becomes available through official contract details or merchant testimonials, it’s crucial for businesses to thoroughly examine all contract specifics before committing. For broader options, merchants can explore our curated list of thetop merchant account providers.

No Red Flags

As of now, there have been no complaints found regarding Certain Pay that highlight issues with excessive fees or unfair contract conditions. Businesses looking to ensure they are getting a competitive deal are advised to compare Certain Pay’s offerings with those of the most affordable merchant accounts available.

Employee Reviews & Sales Practices

Inside Sales Team

Certain Pay currently appears to market its services exclusively with an in-house sales team, but it is possible that the company also hires or intends to hire independently contracted sales agents. We are unable to locate any negative Certain Pay reviews that accuse the company of nondisclosure or misrepresentation. This compares favorably to our list ofbest credit card processors. If you suspect that Certain Pay is overcharging you, then you can double-check your monthly bill with a third-party statement audit.

No Misleading Quotes

Certain Pay does not post any misleading rate quotes or unrealistic guarantees on its website. Although the company is still very new, it does not appear to be engaging in the type of deceptive tactics that are typical of the industry.

Certain Pay Competitors

Compare Certain Pay to competitors that earned top marks.

Bottom Line

There are no major red flags regarding Certain Pay’s sales approach or contract terms, but merchants should meticulously review all contractual documentation before committing to their services. While the company appears to be a promising option for most merchants, it is important to note that Certain Pay is relatively new to the industry, which means there is limited historical data on its performance and reliability.

For now, merchants are encouraged to compare Certain Pay’s contract terms with those offered by top-rated overall merchant account providers. This comparison will help ensure that businesses are getting the most competitive rates and favorable conditions available. By taking the time to thoroughly evaluate and contrast these options, merchants can make informed decisions that best support their financial and operational needs.

Read Actual User Reviews

All user reviews have been moved to our partner, PaymentPop.com

Contact Certain Pay

Contact & Customer Support
FounderMarshall Lowy
Headquarters5145 Brecksville Rd. Richfield, OH 44286
General Customer Service(440) 759-0123
Additional Support ChannelsOnline Contact Form
Websitegocertainpay.com