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Charge Anywhere Payment Gateway
Charge Anywhere is a payment processing software provider that specializes in mobile and e-commerce payment solutions to merchant accounts. It’s important to understand that the company only supplies an online payment gateway and a smartphone app that makes accepting mobile payments possible on Android, iPhone, and some Blackberry devices. The company does not actually process payments or supply a merchant account. Merchants who wish to use Charge Anywhere’s products will need to establish a separate merchant account with an actual processor. The company’s software is compatible with virtually every major credit card processor and merchants can select a merchant services provider of their choice.
In September 2014, Charge Anywhere identified malware on its internal network that may have compromised cardholder information between November 5, 2009, and September 14, 2014. The company provided a searchable list of merchants who may have been affected by the incident and has since shut down the attack. A statement from the company regarding this incident is available in part here.
Charge Anywhere Location and Ownership
Charge Anywhere, LLC. was established in 2004 and is headquartered at 4041 Hadley Rd, South Plainfield, NJ 07080. Paul Sabella is listed as the president and CEO of Charge Anywhere.
Charge Anywhere Review Table of Contents
- Costs & Contract: Charge Anywhere charges a monthly gateway fee of $9.99 and no cancellation fee.
- Complaints & Service: Charge Anywhere complaints number fewer than 10 on public complaints forums.
- BBB Rating: The Better Business Bureau does not maintain a profile for Charge Anywhere at this time.
- Sales & Marketing: Charge Anywhere does not appear to hire independent sales representatives and has not received any merchant complaints about its sales practices.
Charge Anywhere Reviews and Complaints
Here's What Their Clients Say
Total Online Complaints
Live Customer Support
Most Common Complaint
Low Complaint Total
We have located only a few negative Charge Anywhere complaints. The one Charge Anywhere complaint filed on Ripoff Report does not seem to apply to Charge Anywhere’s service, and the three complaints beneath this review mostly refer to poor customer service, product malfunctions, and fund holds. Overall, these appear to be isolated incidents. If you have your own Charge Anywhere complaint to make, please do so in the comments below
Charge Anywhere Lawsuits and Fines
We have not found any outstanding class-action lawsuits or FTC complaints filed against Charge Anywhere. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.
Charge Anywhere Customer Service Options
The company supplies a dedicated toll-free customer support line, email support, live chat, and a customer support form to all of its merchants. This is consistent with our expectations for great payment processing customer support.
We have located a single Charge Anywhere customer service phone number:
(800) 211-1256 – Toll-Free Support
Charge Anywhere also offers a customer service email address at [email protected]
Charge Anywhere BBB Rating and Report
Our Better Business Bureau Profile Assessment
See Which Processors Offer No Monthly Fees And No Contracts.
Charge Anywhere BBB
The Better Business Bureau does not have a report for Charge Anywhere as of this review. The company’s BBB report will therefore not be factored into the company’s overall rating.
Charge Anywhere Fees and Rates
A Closer Look at the Contract
Don't Fall Into An Expensive Trap. See Who The Worst Processors Are.
Virtual Terminal Rate
1.00% - 4.99%
Payment Gateway Fee
$9.99 Per Month
Early Termination Fee
PCI Compliance Fee
Equipment Lease Costs
$49 - $249
Charge Anywhere Pricing
Charge Anywhere fees include only one required fee of $9.99 per month as the gateway fee for using the app. Other than that, the only other costs come in the form of optional card swiping hardware. The card readers range from $49 for simple readers to $249 for readers that include receipt printers.
Choose a Cheap Credit Card Processor
Aside from the monthly service fee and hardware costs, the app has no service length commitment and no cancellation fees or other hidden fees. Keep in mind that your processor will have its own set of fees that are separate from Charge Anywhere’s and may have other important contract terms that you need to understand.
We also encourage merchants to check out our list of the providers of the best merchant accounts.
Charge Anywhere Jobs and Employment
Hiring Standards and Ethical Marketing Assessment
Audit Your Current Statement To Find Its Hidden Fees
Processing statements are intentionally complicated so that they can overcharge you. Get clarity before you switch.
Employs Independent Resellers
Advertises Deceptive Rates
Discloses All Important Terms
Partnerships and Traditional Advertising
Charge Anywhere does not utilize any deceptive marketing or price quoting tactics that are immediately apparent. The company appears to rely primarily on advertising and partnerships to market its service.
This compares favorably to our list of best credit card processors.
Since the company does not set any credit card processing rates or fees of its own, it is highly unlikely that merchants will encounter misleading rate quotes or hidden contract terms through Charge Anywhere. When selecting a merchant account provider to use with Charge Anywhere, we encourage merchants to ask an independent party to look for any unnecessary fees in their statements.
Charge Anywhere Review Summary
Our Final Thoughts and Opinions
A Solid Payment Processing Software Provider
Charge Anywhere appears to be a reliable processing application for smartphones. Unlike Square, GoPayment, and Pay Anywhere, Charge Anywhere offers a wide range of flexibility when it comes to processing hardware and merchant account provider choices. Because of this, merchants can better customize Charge Anywhere to suit their business’ processing needs over many of its competitors. Merchants will just need to be careful when selecting processors since they will have their own sets of fees and agreements; we recommend pairing Charge Anywhere’s service with a top-rated overall payment processor.
As of this review, the Charge Anywhere app is compatible with all iPhones/iPads, all Android Devices, Blackberry 4.1 or higher, Windows Mobile 5.0 or higher, most versions of J2ME/Java phones, and any web-enabled phone with a browser.
Customer & Employee ReviewsWhat Others Are Saying About Charge Anywhere