Is Charge Anywhere the Right Payment Solution for Your Business?

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All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

Charge Anywhere

Rating
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5/5
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Pros and Cons of Charge Anywhere

Pros

Flexible payment solutions
Competitive pricing model
User-friendly interface
Wide device compatibility
Secure transactions

Cons

Potential fund holds
Possible technical issues
Additional hardware costs
Potential learning curve
Limited marketing features

Overview

ChargeAnywhere provides payment processing solutions for businesses, including mobile payments, point-of-sale systems, and payment gateway services. In this review, we examine the company’s services, pricing, contract terms, and customer feedback to give you a clear picture of what they offer. We also evaluate fee transparency, the quality of customer support, and overall merchant satisfaction. By the end, you will understand whether ChargeAnywhere is the right fit for your business’s payment processing needs.

About Charge Anywhere

Screen Capture of Charge Anywhere Homepage
Charge Anywhere Homepage

Charge Anywhere is a payment processing software provider that specializes in mobile and e-commerce payment solutions to merchant accounts. It’s important to understand that the company only supplies an online payment gateway, POS machines, and a smartphone app that makes accepting mobile payments possible on Android, iPhone, and some Blackberry devices. The company does not actually process payments or supply a merchant account. Merchants who wish to use Charge Anywhere’s products will need to establish a separate merchant account with an actual processor. The company’s software is compatible with virtually every major credit card processor and merchants can select a merchant services provider of their choice.

In 2022, Charge Anywhere partnered with gift card and loyalty solutions provider Factor4, LLC.

Malware Issues

In September 2014, Charge Anywhere identified malware on its internal network that may have compromised cardholder information between November 5, 2009, and September 14, 2014. The company provided a searchable list of merchants who may have been affected by the incident and has since shut down the attack. A statement from the company regarding this incident is available in part here.

Customer Reviews & Sentiment

Minimal Complaints

We have only come across a handful of negative Charge Anywhere reviews. The single review on Ripoff Report doesn’t seem relevant to Charge Anywhere’s services, while the remaining three complaints mostly touch on issues like customer service, product malfunctions, and fund holds. These seem to be isolated cases. If you have your own experience with Charge Anywhere, feel free to share it in the comments below.

Legal History and Resolutions

As of our search, there are no outstanding class-action lawsuits or FTC complaints against Charge Anywhere. Clients dissatisfied with the company’s services and seeking a non-litigious resolution are encouraged to report their concerns to the relevant supervisory organizations.

Customer Support Options

Charge Anywhere offers a range of customer support options including a toll-free customer support line, email support, live chat, and a customer support form, catering to the needs of its merchants. This aligns with our expectations for excellent payment processing customer support.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop5
BBB RatingN/A
Google Maps4.3
Average Rating4.65

PaymentPop Rating for Charge Anywhere

Negative Feedback

There are no negative reviews published about Charge Anywhere on the PaymentPop website.

Positive Feedback

Called customer service this morning & spoke to Aaron who was patient & extremely helpful. He listened to the issue & guided me with patience & professionalism through the Charge Anywhere Portal to finish the task & also showed an alternative way to print my reports in case one fails. Truly appreciate it!

Charge Anywhere BBB Rating

The Better Business Bureau does not have a report for Charge Anywhere as of this review. The company’s BBB report will therefore not be factored into the company’s overall rating.

Google Maps Rating for Charge Anywhere

Charge Anywhere has a 4.3 out of 5 star rating based on 16 user reviews on Google Maps.

Positive Feedback

Great company to do business with. Support is always available and very helpful.

Negative Feedback

This is by far the worst merchant services known to date!!!!!! I’m going to just leave it there.

Processing Rates & Fees

Charge Anywhere Pricing Structure

Charge Anywhere’s pricing model is straightforward, with a single mandatory fee of $9.99 per month as the gateway fee for app usage. Additional costs arise only if opting for card-swiping hardware, ranging from $49 for basic readers to $249 for more advanced readers that include receipt printers.

Flexibility in Choosing Credit Card Processors

Beyond the monthly service charge and hardware expenses, Charge Anywhere’s app is commitment-free, lacking any cancellation fees or hidden charges. However, it’s important for users to be aware that their chosen credit card processor will have separate fees and potentially significant contract terms independent of Charge Anywhere’s service.

For more comprehensive payment processing options, we recommend exploring our compilation of top merchant account providers.

Employee Reviews & Sales Practices

Partnerships and Traditional Advertising

Charge Anywhere does not utilize any deceptive marketing or price quoting tactics that are immediately apparent. The company appears to rely primarily on advertising and partnerships to market its service.

This compares favorably to our list of best credit card processors.

Since the company does not set any credit card processing rates or fees of its own, it is highly unlikely that businesses will encounter misleading rate quotes or hidden contract terms through Charge Anywhere. When selecting a merchant account provider to use with Charge Anywhere, we encourage business owners to ask an independent party to look for any unnecessary fees in their statements.

Charge Anywhere Competitors

Compare Charge Anywhere to competitors that earned top marks.

Bottom Line

Charge Anywhere stands out as a versatile credit card processing solution for smartphones, computers, and dedicated POS machines. Unlike competitors like Square, GoPayment, and Pay Anywhere, this platform offers unparalleled flexibility in choosing hardware and merchant account providers. Such adaptability enables clients to tailor Charge Anywhere precisely to their business’s unique payment processing needs, providing a level of customization that many other solutions struggle to match. However, it’s vital for clients to select processors thoughtfully, as each comes with its own set of fees and agreements. To make the most of this service, we suggest pairing it with a highly-rated overall payment processor that aligns with your business model.

Currently, the Charge Anywhere app is compatible with a wide range of devices. This includes all iPhones and iPads, every Android device, Blackberry 4.1 or higher, Windows Mobile 5.0 or higher, most versions of J2ME/Java phones, and any web-enabled phone with a browser. This extensive compatibility ensures that businesses can easily integrate it into their existing hardware ecosystems. With this level of flexibility and convenience, Charge Anywhere presents itself as a convenient and adaptable payment processing solution for diverse business needs.

Read Actual User Reviews

All user reviews have been moved to our partner, PaymentPop.com

Contact Charge Anywhere

Contact & Customer Support
President and CEOPaul Sabella
Headquarters4041 Hadley Rd, South Plainfield, NJ 07080
Toll-Free Support(800) 211-1256
Additional Support ChannelsOnline Contact Form and Live Chat
Websitecorporate.chargeanywhere.com