Charge Anywhere is a payment processing software provider that specializes in mobile and e-commerce payment solutions to merchant accounts. It's important to understand that the company only supplies an online payment gateway, POS machines, and a smartphone app that makes accepting mobile payments possible on Android, iPhone, and some Blackberry devices. The company does not actually process payments or supply a merchant account. Merchants who wish to use Charge Anywhere's products will need to establish a separate merchant account with an actual processor. The company's software is compatible with virtually every major credit card processor and merchants can select a merchant services provider of their choice.
In 2022, Charge Anywhere partnered with gift card and loyalty solutions provider Factor4, LLC.
In September 2014, Charge Anywhere identified malware on its internal network that may have compromised cardholder information between November 5, 2009, and September 14, 2014. The company provided a searchable list of merchants who may have been affected by the incident and has since shut down the attack. A statement from the company regarding this incident is available in part here.
Location & Ownership
Charge Anywhere, LLC. was established in 2004 and is headquartered at 4041 Hadley Rd, South Plainfield, NJ 07080. Paul Sabella is listed as the president and CEO of Charge Anywhere.
Table of Contents
- Costs & Contract: Charges a monthly gateway fee of…
- Complaints & Service: Complaints number fewer than 10 on…
- BBB Rating: Does not maintain a profile for…
- Sales & Marketing: Does not appear to hire independent sales representatives and has not…
Charge Anywhere Customer Reviews
Here's What Their Clients Say
|Total Online Complaints
|Live Customer Support
|Most Common Complaint
Low Complaint Total
We have located only a few negative Charge Anywhere reviews. The one Charge Anywhere review filed on Ripoff Report does not seem to apply to Charge Anywhere’s service, and the three complaints beneath this review mostly refer to poor customer service, product malfunctions, and fund holds. Overall, these appear to be isolated incidents. If you have your own Charge Anywhere review to make, please do so in the comments below
Charge Anywhere Lawsuits and Fines
We have not found any outstanding class-action lawsuits or FTC complaints filed against Charge Anywhere. Dissatisfied clients who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.
Charge Anywhere Customer Support Options
The company supplies a dedicated toll-free customer support line, email support, live chat, and a customer support form to all of its merchants. This is consistent with our expectations for great payment processing customer support.
Charge Anywhere Customer Service Number
- (800) 211-1256 – Toll-Free Support
Other Support Options
- Support form
- Customer service email address at [email protected]
Charge Anywhere Online Ratings
Here's How They Rate Online
Charge Anywhere BBB
The Better Business Bureau does not have a report for Charge Anywhere as of this review. The company’s BBB report will therefore not be factored into the company’s overall rating.
Charge Anywhere Fees, Rates & Costs
A Closer Look at The Contract
|Monthly & Annual Fees
|1.00% - 4.99%
Charge Anywhere Pricing
Charge Anywhere fees include only one required fee of $9.99 per month as the gateway fee for using the app. Other than that, the only other costs come in the form of optional card-swiping hardware. The card readers range from $49 for simple readers to $249 for readers that include receipt printers.
Choose a Cheap Credit Card Processor
Aside from the monthly service fee and hardware costs, the app has no service length commitment and no cancellation fees or other hidden fees. Keep in mind that your processor will have its own set of fees that are separate from Charge Anywhere’s and may have other important contract terms that you need to understand.
We also encourage readers to check out our list of the providers of the best merchant accounts.
Charge Anywhere Employee Reviews & Sales Tacitcs
Should You Work For Them?
|Uses Independent Resellers
|Discloses All Important Terms
Partnerships and Traditional Advertising
Charge Anywhere does not utilize any deceptive marketing or price quoting tactics that are immediately apparent. The company appears to rely primarily on advertising and partnerships to market its service.
This compares favorably to our list of best credit card processors.
Since the company does not set any credit card processing rates or fees of its own, it is highly unlikely that businesses will encounter misleading rate quotes or hidden contract terms through Charge Anywhere. When selecting a merchant account provider to use with Charge Anywhere, we encourage business owners to ask an independent party to look for any unnecessary fees in their statements.
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