Credit Card Payment Services: Reviews & Complaints
Located in Alberta, Canada, Credit Card Payment Services is a merchant account provider that specializes in serving high-risk business types. Credit Card Payment Services does not disclose whether it is a reseller of a larger credit card processing company, and it may in fact be more of a referral service than a full-featured merchant services provider.
Credit Card Payment Services Payment Processing
Credit Card Payment Services processes all major debit and credit cards for high-risk businesses. Their services include ACH and e-check processing, e-commerce solutions, MOTO, and likely more.
Location & Ownership
Credit Card Payment Services also does not publicly list the identity of its owners, but various forum posts seem to suggest that someone named Nishad Rahman acts as a representative of the company. Credit Card Payment Services lists its indirect banking partners as BMO Harris Bank and Wells Fargo Bank and lists its address as 217-205 Sunset Drive, Cochrane, Alberta, T4C-0H6.
Table of Contents
Credit Card Payment Services Customer Reviews
Here's What Their Clients Say
|Total Online Complaints||<10|
|Live Customer Support||Yes|
|Most Common Complaint||N/A|
Clean Complaint Record
We are currently unable to locate any negative Credit Card Payment Services reviews, and there’s no evidence to suggest that the company is a scam or a ripoff. Credit Card Payment Services appears to be a very small merchant account provider, which may explain the clean Credit Card Payment Services review record. It also chiefly acts as a referral agent for large banks, so it’s likely that Credit Card Payment Services clients receive their customer support through those partner banks. By extension, they are also more likely to file public complaints against these banks than against Credit Card Payment Services. In general, however, we see no evidence that this is occurring. If you have your own Credit Card Payment Services review to make, please do so in the comments below.
Credit Card Payment Services Lawsuits and Fines
We have not found any outstanding class-action lawsuits or FTC complaints filed against Credit Card Payment Services. However, we should note that it is very difficult to find lawsuits against this company due to its generic name. Dissatisfied clients who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.
Credit Card Payment Services Customer Support Options
Merchants who are independently researching Credit Card Payment Services should note that the company’s generic-sounding name could turn up reports about entirely unrelated companies. Credit Card Payment Services lists a customer support phone number on its website, but it’s unclear whether this line serves active accounts that have already been placed with its banking partners. Credit Card Payment Services’ support channels are not enough to qualify it as a top-rated merchant account provider for customer service.
Credit Card Payment Services Customer Service Number
- (800) 475-6011 – Toll-Free Support
Other Support Options
- Customer support email address at [email protected]
Credit Card Payment Services Online Ratings
Here's How They Rate Online
No Profile Available
The Better Business Bureau does not maintain a profile for Credit Card Payment Services at this time. We therefore will not factor a BBB rating into this review.
Credit Card Payment Services Fees, Rates & Costs
A Closer Look at The Contract
|Cancellation Penalties||Dependent on Bank|
|Monthly & Annual Fees||Dependent on Bank|
|Processing Rates||1.50 - 6.00%|
|Equipment Leasing||Dependent on Bank|
There is very little publicly available information about the standard Credit Card Payment Services contract. The company simply refers clients to BMO Harris Bank and Wells Fargo for their merchant service agreements, so the terms and conditions of its contracts are likely to resemble the terms found in standard BMO Harris Bank and Wells Fargo contracts. The company’s pricing may vary, however, according to the nature of each client’s business.
High-Risk Business Expectations
Credit Card Payment Services primarily markets itself to high-risk businesses operating in e-commerce or international sectors, and these businesses tend to receive higher rates and fees than standard-risk or domestic companies. The Credit Card Payment Services website acknowledges this potential for high rates, stating that clients will pay between 1.5% and 6% per transaction. High-risk businesses can expect to be closer to the 6% end of that range. Businesses, therefore, should not expect to receive rates that can compete with the cheapest merchant accounts in the industry.
No Contract Complaints
There are no client complaints that describe excessive fees or unfair policies enforced by Credit Card Payment Services, so we will assume for the time being that the company’s clients are generally satisfied with the pricing they receive. If you have any specific knowledge of the standard Credit Card Payment Services contract (including any early termination fees or PCI compliance fees), please share that information in the comment section below this review.
We also encourage business owners to check out our list of the providers of the best merchant accounts.
Credit Card Payment Services Employee Reviews & Sales Tacitcs
Should You Work For Them?
|Uses Independent Resellers||Unknown|
|Discloses All Important Terms||No|
Credit Card Payment Services appears to primarily market itself via traditional advertising and referral partnerships, but it’s difficult to determine whether the company employs an inside or outside sales team. Credit Card Payment Services appears to be a small operation and openly states that it refers clients to its partner banks for the actual servicing of their merchant accounts. It states that all contracts will be signed between a business and their partner banks, and that “processing rates can vary from 1.5% to 6% and the exact rate is established by us and/or minimums by the banks.”
No Sales Complaints
There are no Credit Card Payment Services complaints that mention the company’s sales staff, but there also isn’t much transparency to the company’s pricing or website.
In general, this compares favorably to our list of best credit card processors.
We see no reason for businesses to expect deceptive sales tactics from this company, but they are cautioned to review all relevant documentation before signing up. If you suspect that Credit Card Payment Services is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden costs.
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