High Complaint Total
Lease Finance Group complaints number over 1000 online. Most cite many of the same issues identified in reviews of Northern Leasing Systems, namely long-term, non-cancellable leases, nondisclosure of full contract terms by sales agents, aggressive collections practices, and poor customer service. The standard Lease Finance Group contract is a non-cancellable 48-month agreement, meaning that merchants will be on the hook for all 48 months of the contract the second they sign it. To compound the issue, these contracts are often worth thousands of dollars—up to ten times the purchase cost of the actual equipment.
It is not difficult to find a Lease Finance Group complaint that calls the company a scam. A search for “Lease Finance Group” turns up an astounding 692 complaints on the consumer protection website Ripoff Report, and hundreds more can be found on other similar websites under the company’s various DBAs. There is even a dedicated Facebook group over 1,000 members strong that was created to assist others that feel scammed by Lease Finance Group.
Lease Finance Group Lawsuits and Fines
In March 2013, the New York Attorney General reached a multi-million dollar settlement with Northern Leasing and its affiliated companies over a scheme to drain nearly $11 million from the bank accounts of small business owners. The case alleged that Northern Leasing had created a shell company called SKS Associates LLC, through which Northern Leasing misled customers and began withdrawing lease payments from merchants’ bank accounts long after their leases had expired. Although this settlement concludes the Attorney General’s lawsuit and appears to be the end of SKS Associates, Northern Leasing and its related companies are still doing business and have grown into a very large equipment leasing network.
In April 2016, the New York Attorney General filed a lawsuit against Northern Leasing Systems, Lease Finance Group, and MBF Leasing “for their fraudulent and deceptive practices that trap small business owners across the country.” The lawsuit alleges that Northern Leasing Systems and its subsidiaries knowingly deceived thousands of business owners into buying overpriced equipment and then abused the judicial system by filing suit in New York to collect on overdue lease payments. The lawsuit seeks to vacate default judgments obtained by Northern Leasing against business owners, enjoin the company and its owners from further deceptive practices, obtain restitution for merchants, dissolve Northern Leasing, and force the company to notify all three major credit reporting agencies that the default judgments have been vacated. It was allowed to proceed in December 2017 and was resolved in June 2020 with a victory for the New York Attorney General, providing relief to thousands of small business owners. This marked the second action that the New York Attorney General took against Lease Finance Group. Merchants who have been harmed by Lease Finance Group are instructed to take no further action at this time. Restitution amounts will be set at a later date.
In 2021, the Supreme Court upheld the 2020 decision and the New York Attorney General made a further decision and order shutting down subsidiary companies that Northern Leasing Systems was allegedly using to attempt to continue to enforce their voided leases.
Lease Finance Group Customer Service Options
The company has a dedicated customer service phone number on its website, but this channel is not sufficient to qualify it as a top-rated provider for customer service.