MobiusPay Review: Is It Worth It for Your Business?

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All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

MobiusPay

Rating
A
5/5
full starfull starfull starfull starfull star

Pros and Cons of MobiusPay

Pros

High-risk specialization
Global payment processing
Proprietary payment gateway
Chargeback prevention tools
Responsive customer support

Cons

Undisclosed pricing details
Potential higher fees
Possible hidden charges
High-risk approval delays
Limited equipment options

Overview

In this review of MobiusPay, we take a closer look at the company’s credit card processing services. Their offerings include point-of-sale systems, mobile payments, and e-commerce solutions designed to support a variety of businesses. We’ll highlight which businesses may benefit most from these services. We’ll also review customer feedback to reveal common trends and concerns. In addition, we’ll cover pricing, contract terms, and what’s included. By the end, you’ll know whether MobiusPay is the right fit for your business.

About MobiusPay

Screen Capture of MobiusPay Homepage
MobiusPay Homepage

Founded in 2010, MobiusPay is a merchant account provider that serves most standard and high-risk business types within the U.S. and internationally.

Products & Merchant Services

MobiusPay Payment Gateway

MobiusPay’s flagship product is the MobiusPay Gateway, a proprietary online payment gateway for e-commerce merchants. The MobiusPay Gateway is a Global solution that according to their website has “fulfilled over 1.2 Billion Transactions, $68+ Billion Processing volume, 1200+ Technology Partners, 67 currencies, 195+ Shopping Cart integrations, and processing all major credit cards.” The MobiusPay Gateway offers statistical data, hosts payment pages, customization to match brands, compatibility for cascade, 1-click payments, support tools, and more.

Customer Reviews & Sentiment

No Public Complaints

At present, we cannot locate any negative MobiusPay reviews accusing the company of fraudulent activities or being a scam. This suggests that MobiusPay maintains an active and responsive customer support team. If you have your own experience with MobiusPay to share, we encourage you to do so in the comments below.

MobiusPay Lawsuits and Fines

There are no reported class-action lawsuits or FTC complaints against MobiusPay. Dissatisfied clients seeking resolution without legal action are encouraged to report concerns to relevant supervisory organizations.

MobiusPay Customer Support Options

The MobiusPay website provides a dedicated customer support phone number and email address. We commend MobiusPay for its customer support efforts and award the company an “A” rating in this category. Its current customer support options align with those offered by top-rated customer service processors.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop5
BBB RatingN/A

PaymentPop Rating for MobiusPay

Negative Feedback

There are no negative reviews published about MobiusPay on the PaymentPop website.

Positive Feedback

MobiusPay was one of the few providers that truly understood the needs of a high risk business like ours. They walked us through the process, got us approved quickly, and set us up with a reliable, secure solution. It’s been smooth sailing ever since.

MobiusPay BBB Rating

As of this review, MobiusPay has an “A+” rating with the Better Business Bureau and is not accredited. The BBB is reporting 0 complaints against the company in the last 36 months. MobiusPay has also not received any informal reviews through its BBB profile, although it should be noted that these reviews are not subject to verification by the BBB.

An “A+” Performance

It is our belief that “A+” ratings should be reserved for companies with clean complaint records, and we therefore agree with the BBB’s rating. Business owners should note, however, that there are good reasons to be skeptical of the BBB’s rating system.

Processing Rates & Fees

MobiusPay Contract Terms

Details about MobiusPay’s standard contract rates and terms are not publicly disclosed at this time. However, it’s suggested that the company customizes its offerings based on various factors such as business type, location, and processing history. Given its broad client base, MobiusPay might include long-term equipment lease options for specific merchant requirements.

High-Risk, High Fees

Catering to hard-to-place industries, MobiusPay faces increased risks related to chargebacks and regulatory complications. To offset these risks, the company, along with its banking partners, is likely to impose higher-than-average transaction fees and potentially require the establishment of a cash reserve. Such measures are typical in the payment processing industry for high-risk businesses, who should anticipate rate quotes potentially surpassing 5%.

No Red Flags

The absence of public complaints regarding MobiusPay’s contract terms indicates a level of customer satisfaction, earning the company an “A” rating in this area. However, this rating is based on limited public information about their specific pricing structure. It’s conceivable that MobiusPay’s contract terms for high-risk businesses may not be as competitive compared to the most affordable merchant accounts.

Business owners are advised to explore other options by reviewing our list of the best merchant accounts.

Employee Reviews & Sales Practices

Inside/Outside Sales Team

MobiusPay appears to rely on a combination of independent resellers and in-house staff to market its services. There is no evidence at this time indicating that the company employs a large team of independent sales agents, and we are unable to locate any MobiusPay reviews that report unethical behavior by the company’s sales staff.

This compares favorably to our list of best credit card processors.

No Misleading Quotes

MobiusPay does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that MobiusPay is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden charges.

MobiusPay Competitors

Compare MobiusPay to competitors that earned top marks.

Bottom Line

According to all available information, MobiusPay rates as a dependable credit card processing provider. While specific details regarding the company’s sales tactics and contract terms are limited at this time, its clean complaint record stands out as a positive indicator. Even with highly rated providers, we urge business owners to carefully scrutinize any contract terms before signing and compare MobiusPay’s pricing with that of other top-rated e-commerce merchant account providers.

Read Actual User Reviews

All user reviews have been moved to our partner, PaymentPop.com

Contact MobiusPay

Contact & Customer Support
FounderMia Hyun
Headquarters360 Central Ave #800 St. Petersburg, Florida 33701
Toll-Free Support(877) 244-0583
Local Office(310) 773-3410
24/7 Terminal Support(800) 552-8227
Fax(310) 933-0295
Websitemobiuspay.com