Update 2/11/19: Occent Merchant Services appears to have rebranded to the name “ExpiTrans” (expitrans.com). See our ExpiTrans review for current information about this company.
Occent Merchant Services (occent.com) is a North American merchant services provider serving many kinds of businesses including retail, e-commerce, restaurant, and mail order/telephone order. The company’s services include major credit card processing, debit processing, loyalty/gift cards, B2B (business to business), check guarantee, Internet processing, POS terminals and other processing equipment. The company, founded in 2003, is located at 1401 Dove Street, Suite 260, Newport Beach, CA 92660.
Occent has been an accredited business of the Better Business Bureau since 2007 and has an “A-” grade at this time of review. Of the five complaints registered in the last 36 months, one is categorized under advertising and sales, and the remaining four under problems with products or services. Two of these complaints were resolved with BBB assistance while three left the merchant dissatisfied with the result. No further complaints were located on other consumer-protection websites.
Occent Merchant Services is a registered ISO/MSP for HSBC Bank USA, National Association, Buffalo, NY.