What Merchants Say About Preferred Payments: Pros, Cons & Contract Details

Payment Processing

Preferred Payments provides services for handling credit and debit card transactions, facilitating smooth and reliable payment processing for a wide range of industries.

EMV Terminals

Preferred Payments supplies EMV terminals that utilize chip technology to enhance transaction security and reduce fraud. These terminals can be integrated into existing point-of-sale systems and are suitable for businesses of varying sizes.

ACH and e-Check Processing

Preferred Payments offers ACH and e-check processing, enabling businesses to collect electronic payments directly from customers’ bank accounts.

POS Solutions

Preferred Payments provides Point of Sale (POS) systems that include both hardware and software for managing sales, inventory, and customer interactions. These customizable systems are designed to meet the needs of different types of businesses, from retail stores to restaurants.

Mobile Solutions

For businesses that need to accept payments on the go, Preferred Payments offers mobile solutions that work with smartphones and tablets.

Virtual Terminals and Prizm Payment Gateway

Preferred Payments offers virtual terminals and the Prizm Payment Gateway for processing payments online. Virtual terminals allow for remote payment acceptance via internet-connected devices, while the Prizm Payment Gateway integrates with e-commerce platforms.

e-Commerce Solutions

Preferred Payments delivers a range of e-commerce solutions, including shopping carts, PCI compliance, fraud protection, recurring billing, and gift and loyalty programs.

Data Reporting and Analytics

Preferred Payments provides data reporting and analytics services to assist businesses in making informed decisions. These tools offer insights into transaction trends, customer behavior, and financial performance.

No Merchant Complaints Found

We are unable to locate any negative Preferred Payments reviews in the usual consumer protection forums. This absence of complaints indicates that the company is not a ripoff or a scam, and it seems that the company does an excellent job of resolving complaints in-house. It is possible that some complaints intended for Preferred Payments have instead been posted to Elavon’s online profiles, but we have found no evidence that this is occurring. If you have your own Preferred Payments review to make, please do so in the comments below.

Preferred Payments Lawsuits

We have not found any outstanding class-action lawsuits or FTC complaints filed against Preferred Payments. Dissatisfied clients who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

Preferred Payments Customer Support Options

Preferred Payments features a live chat support feature, a phone number, and a “Frequently Asked Questions” page. Given the overall lack of merchant complaints filed against the company, we will award Preferred Payments an “A” rating at this time, but its customer support options do not qualify it as a top-rated customer service payment processor.