PaymentPop Rating for Priority Payment Systems
Negative Feedback
I got scammed by these crooks! Told me I could save $400/month after their “analysis” and the sales rep was told I planned to retire in a year due to my health. They had me wait 2.5 hrs to get a “manager” on the phone to sign the contract and were ready when I had a patient to see in 5 minutes. They scrolled through the 30 page contact and had me initial under pressure- then they sent 4 terminals. We called them and they said the extras were “backups” . The contract was for 48 months non-cancellable with huge equipment leasing fees, early termination fees, hold harmless clauses and a provision that I pay their lawyers and have to litigate in Delaware. I am personally a guarantor. The sales person totally misrepresented the terms and the contract states no verbal promises are valid. These people are criminal. Now I am stuck working 4 more years with cancer to avoid a $20-30,000 payout.
Positive Feedback
There are no positive reviews published about Priority Payment Systems on the PaymentPop website.
Priority Payment Systems BBB Rating
Priority Payment Systems is accredited by the Better Business Bureau (BBB) and holds an A+ rating. The company has been in business for 18 years and has been BBB accredited since December 14, 2012. However, it has an average customer review rating of 1 out of 5 stars based on 3 customer reviews. Additionally, there have been 32 customer complaints closed in the last 3 years, with 12 complaints closed in the last 12 months. The common themes in these complaints and reviews include issues with billing and collection, unexplained charges, and lack of satisfactory response or resolution from the company.
Negative Feedback
Today we received a *k from this company, the 1st issue with this is we never hired this Company to collect payment for us. The 2nd issue is, we never used them to pay anyone and thirdly, we never received any payments from them. So, I’m baffled as to how they got our tax id to issue us a ***k. An investigation needs to be opened to find out how all this happened. Because we did not hire them or used them, we dont have any contact information for them and is the reason why, were using the bbb.org to contact them
Positive Feedback
There are no positive reviews published about Priority Payment Systems, LLC on the BBB website.
Trustpilot Rating Analysis for Priority Payment Solutions
Priority Payment Solutions has an average customer review rating of 4.6 out of 5 stars on Trustpilot, based on 57 customer reviews. A significant majority of the reviews (91%) are 5-star ratings, indicating overall positive customer experiences. Common themes in the reviews include appreciation for helpful customer service and efficient assistance in transitioning to Priority Payment Solutions’ services.
Negative Feedback
Can’t reach the company, wont return emails or phone calls. When the machine arrives I will have it returned to sender. We are done.
Positive Feedback
Always quick to find a solution when something goes wrong with our system. Polite, efficient, friendly. Darnell is just the best to deal with. Never disappointed.
Google Maps Rating for Priority Payment Systems
Priority Payment Systems has a 4.3 out of 5 star rating based on 11 user reviews on Google Maps.
Positive Feedback
Priority payment systems saved my small business from tons of processing fees! Every dollar saved goes along way for my local small business! Highly recommended
ComplaintsBoard Rating Analysis for Priority Payment Systems
Priority Payment Systems has various customer reviews on ComplaintsBoard, highlighting different experiences. The reviews primarily focus on issues such as cancellation problems, withholding funds, delays in payments, and deceptive business practices. There are also mentions of non-funding and fraud concerns. These themes suggest a range of challenges faced by customers, particularly in terms of service reliability and transparency.
Negative Feedback
We used Priority Payment Systems for a little while. We closed our business on May 1, 2021. We informed them but there was no response. Then we filed a cancelation on the 6th of June. They kept charging us on July 2 and August 2. After calling so many times, they finally closed our business account at the end of August. However, this time they charged $299 without our knowledge. We tried to call them every day but every time they direct us to the agency, take our number and tell us that they will call us within an hour. No one ever called! This has been going on for a long time and we are really frustrated. They owe us $402.48 in total. We want a refund. – Review from Magic Hand CarWash of US, Sep 08, 2021
We added a new store to Priority (currently have 3 locations all processing and depositing into the same account). They have delayed our DDA processing for over a week and have been attempting to deposit our credit card transactions into an old closed account, even after explicitly directing them to deposit the new location into the same account as the other 2. I made my first process on 2/21, and it is now 3/4 and i am only seeing about 10% of my funds being released to me, and because of the 3 rejected deposits they now want to charge me $75. I have called and spoke with 2 people, 1 being a supervisor, and after 2 separate hour long hold and conversations they continue to not listen and are argumentative. It almost seems like this is their standard method of practice to get a rise out of you just so they have an excuse to terminate the call. I am now being told that they will still withhold $75 in fines against my deposits and will not see my full deposits from 2/20-3/3 until monday 3/9/15. – Review from Sal I. of Grand Junction, US, Mar 04, 2015
Positive Feedback
There are no positive reviews published about Priority Payment Systems on the ComplaintsBoard website.
Source: ComplaintsBoard
