Rapid Gun Systems Reviews & Complaints

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5
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Overview

Rapid Gun Systems provides point-of-sale (POS) solutions specifically designed for gun stores and shooting ranges. This article will cover the company's product offerings, pricing structure, contract terms, and customer feedback. We will discuss the transparency of their pricing, the quality of their customer support, and the overall satisfaction levels reported by their clients. By the end of this article, you will have a clear understanding of what Rapid Gun Systems offers and whether their services are suitable for your business's needs.

About Rapid Gun Systems

Founded in 2015, Rapid Gun Systems is a point-of-sale provider that processes payments for firearm vendors, gun ranges, gunsmiths, and trade shows. It is a DBA of Rapid POS, a POS equipment provider for standard-risk business types.

Rapid Gun Systems Products and Services

Point of Sale

Rapid Gun Systems offers POS systems tailored for gun stores, featuring built-in ATF compliance. As a reseller of NCR systems, their offerings include automatic acquisition and disposition logging in eBoundBooks, firearm barcode scanning, FFL transfer management, consignment management, range management, gunsmithing intake tools, portability for gun shows, and vendor catalog integration. The system also covers inventory and labor management, data analytics, accounting tools, e-commerce solutions, CRM, mobile solutions, and loyalty programs.

ATF Compliance and eBoundBook

Rapid Gun Systems provides an ATF-compliant point-of-sale solution with an electronic bound book (eBoundBook) that automatically logs acquisitions and dispositions. This automation helps eliminate manual record keeping, double entries, and human errors, simplifying the process for gun stores to stay prepared for ATF audits.

Point of Sale Software and Hardware

The system includes both software and hardware necessary for managing sales, inventory, and other retail processes. It streamlines inventory management, including serial number tracking, which is essential for firearms retailers.

Installation, Training, and Support

Beyond providing software and hardware, Rapid Gun Systems also offers installation, training, and ongoing support to ensure that gun stores and ranges can efficiently utilize the system.

Compliance Management

The system features electronic Form 4473 processing to reduce errors and facilitate smoother ATF audits. It also includes procedures for managing firearm transfers, making it easier for stores to handle both inbound and outbound transfers.

Range Management

For gun ranges, the system includes a range management feature that allows assignment of shooters to lanes, tracking of time, collection of rental fees, and scheduling of range maintenance directly from the POS system.

Gunsmithing Capabilities

The built-in gunsmithing intake tool automates customer order creation, adds firearms to the bound book, and generates work orders for service department management. This feature aids in creating estimates for repairs, adjustments, cleanings, and converting these estimates into service tickets.

Vendor Catalog Integrations

Vendor catalog integrations provide real-time access to vendor information, enabling easy addition of new items to store offerings by importing UPC barcodes, product descriptions, costs, product availability, and more from vendor data.

Trade Show Capabilities

The POS system's portability allows gun shop owners to use its inventory management and selling functions remotely during trade shows, potentially saving costs on internet access at the shows.

Accessibility

The system offers both on-premise and cloud accessibility, providing flexibility in terms of accessibility and data management for gun stores.

Additional Features

Additional features include consignment management, where the system can automatically calculate the cost of goods sold (COGS) at the time of sale based on percent or dollar payouts and auto-accumulate payouts when the consigner returns.

Rapid Gun Systems point of sale
Rapid Gun Systems' POS systems offer firearm-specific solutions
Overcharges Reported

Getting the lowest costs with Rapid Gun Systems?
Probably not.
>>> See what we are finding <<<

Rapid Gun Systems Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Total Online Complaints <10
Live Customer Support Yes
Most Common Complaint N/A
Recent Lawsuits No

Clean Complaint Record

Currently, we cannot find any reviews for Rapid Gun Systems, and there is no indication of any fraudulent or scam activities associated with the company. Despite being operational for over three years, Rapid Gun Systems maintains a low complaint total, which suggests a sustainable trend for the company. This is particularly noteworthy in the high-risk space, where processors often encounter issues such as fund holds or canceled accounts. If you have personal experience with Rapid Gun Systems, we invite you to share your review in the comments below.

Rapid Gun Systems Lawsuits

There are no reported class-action lawsuits or FTC complaints against Rapid Gun Systems. Clients seeking recourse for any grievances are encouraged to consider reporting their concerns to relevant supervisory organizations.

Rapid Gun Systems Customer Support Options

Rapid Gun Systems ensures round-the-clock phone and email support for all its clients, meeting the criteria of top-rated payment processors for excellent customer service. The company’s dedication to customer support has earned it an “A” rating in this category.

Rapid Gun Systems Customer Service Number

  • (619) 754-4100 – Local Office

Other Support Options

  • Support form
Overcharges Reported

Getting the lowest costs with Rapid Gun Systems?
Probably not.
>>> See what we are finding <<<

Rapid Gun Systems Online Ratings

Here's How They Rate Online

No Dedicated Profile

The Better Business Bureau does not maintain a profile for Rapid Gun Systems at this time. We therefore will not factor a BBB rating into this review.

Rapid Gun Systems Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Cancellation Penalties Unclear
Monthly & Annual Fees Yes
Processing Rates Variable
Equipment Leasing Yes

Rapid Gun Systems POS Pricing

The specific details of Rapid Gun Systems contracts are not publicly disclosed, so pricing can vary based on individual client requirements. The company’s main product, NCR Counterpoint, is offered by Rapid POS at a monthly fee of $1,200 for the necessary software at each NCR Counterpoint station. Hardware costs are separate and tailored to each client’s specific needs. It is possible that Rapid Gun Systems might have higher charges due to the customization needed for firearm-specific applications, but exact pricing details for Rapid Gun Systems remain unavailable currently.

Rapid Gun Systems Merchant Account Pricing

Rapid Gun Systems does not prominently feature credit card processing services on its website, suggesting that it may primarily provide point-of-sale hardware and software without an integrated merchant account. Nevertheless, a Rapid POS pricing document mentions “Built-in Credit Card Processing (certified PCI compliant)”, indicating a partnership with a credit card processing provider. Rapid POS marketing materials also reference equipment leases. The specifics of the processor and its pricing are not clear, so it’s advisable for potential clients to ask about all associated costs.

Expect Higher Pricing

Gun-related merchant accounts typically fall into the high-risk category, often leading to elevated rates and fees. As such, businesses should anticipate that Rapid Gun Systems’ pricing may not align with the more affordable options available in the cheaper merchant account market. We encourage anyone with details about Rapid Gun Systems’ standard agreements to share this information in the comments below.

Rapid Gun Systems payment processing
Rapid Gun Systems offers a combination of specialized firearm POS systems and general payment processing solutions.
Overcharges Reported

Getting the lowest costs with Rapid Gun Systems?
Probably not.
>>> See what we are finding <<<

Rapid Gun Systems Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Uses Independent Resellers No
Telemarketing No
Misleading Marketing No
Discloses All Important Terms No

In-House Sales Team

Rapid Gun Systems appears to market itself primarily through web advertising and referrals. There is no evidence that the company hires independent sales agents, and we have seen no Rapid Gun Systems reviews that mention deceptive sales conduct or misleading rate quotes. We will assume for now that the company’s sales team performs ethically.

Rapid Gun Systems Rate Quotes

Rapid Gun Systems also does not list any misleading rate quotes or unrealistic guarantees on its website. The company promotes its products rather than its pricing, which minimizes the risk of inaccurate quotes. For now, we don’t see any reason to warn merchants against Rapid Gun Systems from a sales perspective. However, if you believe that the company has misrepresented itself to you, you can double-check your monthly bill with a third-party statement audit.

Overcharges Reported

Getting the lowest costs with Rapid Gun Systems?
Probably not.
>>> See what we are finding <<<

Our Rapid Gun Systems Review Summary

Our Final Thoughts

Rapid Gun Systems currently rates as a solid point-of-sale credit card processing option for gun vendors, according to our rating criteria. The company maintains a clean complaint record and provides specialized software designed for retail and mobile gun sales. This software is tailored to meet the unique demands of firearms transactions, ensuring compliance and seamless operation for gun retailers. Rapid Gun Systems’ intuitive interface, inventory tracking, and customer management features streamline point-of-sale activities, making it an appealing choice for gun vendors who prioritize efficiency and compliance.

If Rapid Gun Systems does not mandate the use of an integrated payment processing partner, gun vendors should evaluate the flexibility of integrating the point-of-sale system with top-rated gun merchant accounts for optimal performance and competitive rates. This approach can enable businesses to leverage Rapid Gun Systems’ industry-specific capabilities while benefiting from more favorable processing terms through trusted merchant service providers. As always, merchants are advised to thoroughly compare contract terms before committing to any service agreements.

Location & Ownership

The company is headquartered at 8555 Aero Drive Suite 310, San Diego, California, and does not disclose the names of any partner processors. Bart McCleskey is the CEO of Rapid POS.

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Overcharges Reported

Getting the lowest costs with Rapid Gun Systems?
Probably not.
>>> See what we are finding <<<

Testimonials & Complaints

How Did Rapid Gun Systems Treat You?

Overcharges Reported

Getting the lowest costs with Rapid Gun Systems?
Probably not.
>>> See what we are finding <<<

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Overcharges Reported

Getting the lowest costs with Rapid Gun Systems?
Probably not.
>>> See what we are finding <<<