Rapid Gun Systems 2023: Reviews & Complaints
Founded in 2015, Rapid Gun Systems is a point-of-sale provider that processes payments for firearm vendors, gun ranges, gunsmiths, and trade shows. It is a DBA of Rapid POS, a POS equipment provider for standard-risk business types.
Before we dive in, here’s a short summary of what we’ll cover:
- Rapid Gun Systems’ various payment processing services for the gun industry.
- The company has received few complaints.
- There is little information about the company’s contract, but their software costs $1200 per month.
Rapid Gun Systems Point of Sale
Rapid Gun Systems claims to offer POS systems that are optimized for specific gun store environments with built-in ATF compliance features. Rapid Gun Systems is a reseller of NCR systems according to its website. Their systems offer features including automatic acquisition and disposition deposit in eboundbooks, firearm barcode scanning, FFL transfer management, consignment management, range management, gunsmithing intake tools, portability for gun shows, and vendor catalog integration. They also offer inventory and labor management, data analytics and reporting, accounting tools, e-commerce solutions, CRM, mobile solutions, and loyalty programs, and more.
ATF Compliance and eBoundbook
Rapid Gun Systems offers a 100% ATF Compliant point-of-sale solution. It features an electronic bound book (eBoundBook) where acquisitions and dispositions are automatically logged, aiding in eliminating manual record keeping, double entries, and human errors, making it easier for gun stores to be prepared for ATF audits.
Point of Sale Software and Hardware
The service provides both software and hardware required for managing sales, inventory, and other retail processes. The software aids in simplifying inventory management, including the tracking of serial numbers, which is a crucial aspect for firearms retailers.
Installation, Training, and Support
Rapid Gun Systems extends beyond just providing software and hardware; it also covers installation, training, and ongoing support to ensure that the gun stores and ranges can efficiently utilize the system for their operations.
The system offers various compliance management features such as electronic Form 4473 processing which reduces errors and ensures smoother ATF audits. It also provides system-guided procedures for managing firearm transfers, making it easier for stores to handle inbound and outbound transfers.
For gun ranges, Rapid Gun Systems offers a range management feature that enables the assignment of shooters to lanes, tracking time, collecting rental fees, and scheduling range maintenance directly from the POS system.
The system has a built-in gunsmithing intake tool that automates the creation of customer orders, adds firearms to the bound book, and generates work orders for service department management. This feature facilitates the generation of estimates for repairs, adjustments, cleanings, and the easy conversion of these estimates into service tickets.
Vendor Catalog Integrations
Rapid Gun Systems also provides vendor catalog integrations that allow real-time access to vendor information. This feature enables easy addition of new items to the store offerings by importing UPC barcodes, product descriptions, costs, product availability, and more from the data provided by vendors.
Trade Show Capabilities
The POS system is designed to be portable for trade shows, allowing gun shop owners to use the inventory management and selling functions of their POS system remotely during trade shows. This feature also presents a cost-saving opportunity by potentially avoiding high costs for internet access at the shows.
The system is accessible both on-premise and through cloud, providing flexibility for gun stores in terms of accessibility and data management.
Additional capabilities of Rapid Gun Systems include managing consignments, wherein the system can automatically calculate COGS at the time of sale based on percent or dollar payouts and auto-accumulate payout when the consigner returns.
Location & Ownership
The company is headquartered at 8555 Aero Drive Suite 310, San Diego, California, and does not disclose the names of any partner processors. Bart McCleskey is the CEO of Rapid POS.
Table of Contents
- Costs & Contract: Offers variable contract terms that may include…
- Complaints & Service: Has received fewer than…
- BBB Rating: Currently does not have a…
- Sales & Marketing: Does not appear to hire independent sales agents and has not received any complaints about its…
Rapid Gun Systems Customer Reviews
Here's What Their Clients Say
|Total Online Complaints||<10|
|Live Customer Support||Yes|
|Most Common Complaint||N/A|
Clean Complaint Record
We are currently unable to locate any Rapid Gun Systems reviews, and there is no evidence to suggest that the company is a ripoff or a scam. The company has been active for more than three years, so this low complaint total may be sustainable for the company going forward. The company’s clean complaint record is a positive sign for any company in the high-risk space, as these types of processors typically rack up complaints about fund-holds or canceled accounts. If you have your own Rapid Gun Systems review to make, please do so in the comments below.
Rapid Gun Systems Lawsuits
We have not found any outstanding class-action lawsuits or FTC complaints filed against Rapid Gun Systems. Dissatisfied clients who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.
Rapid Gun Systems Customer Support Options
Rapid Gun Systems offers 24/7 phone and email support to all of its clients. This meets our expectations of top-rated payment processors for great customer service. At this time, the company has earned an “A” in this category.
Rapid Gun Systems Customer Service Numbers
- (619) 754-4100 – Local Office
Other Support Options
- Support form
Rapid Gun Systems Online Ratings
Here's How They Rate Online
No Dedicated Profile
The Better Business Bureau does not maintain a profile for Rapid Gun Systems at this time. We therefore will not factor a BBB rating into this review.
Rapid Gun Systems Fees, Rates & Costs
A Closer Look at The Contract
|Monthly & Annual Fees||Yes|
Rapid Gun Systems POS Pricing
There is no publicly available information about the standard Rapid Gun Systems contract, but it’s likely that the company’s pricing will vary dramatically from client to client. Rapid POS’s flagship point-of-sale product is a system called NCR Counterpoint, and Rapid POS charges $1,200 per month for the software required for each NCR Counterpoint station. Hardware costs are charged separately and will depend on each client’s needs. Rapid Gun Systems may charge more than Rapid POS due to the software customization required to make its app gun-friendly, but we have no specific pricing information about Rapid Gun Systems at this time.
Rapid Gun Systems Merchant Account Pricing
Rapid Gun Systems does not advertise credit card processing anywhere on its website, which may indicate that the company exclusively offers point-of-sale hardware and software without an attached merchant account. However, we have located a Rapid POS pricing sheet that advertises “Built-in Credit Card Processing (certified PCI compliant)”, which suggests that the company has an integrated credit card processing partner. We have also found some Rapid POS marketing materials that refer to equipment leases. We are unable to determine the identity of this processor or the pricing it might offer, so potential clients should be sure to inquire about all possible fees.
Expect Higher Pricing
Gun-related merchant accounts are considered a high-risk business sector, which usually comes with higher rates and fees. Based on its area of focus, businesses should not expect Rapid Gun Systems’ pricing to compete with the cheapest merchant accounts. If you have any information about the standard Rapid Gun Systems agreement, please share it in the comment section below.
Rapid Gun Systems Employee Reviews & Sales Tacitcs
Should You Work For Them?
|Uses Independent Resellers||No|
|Discloses All Important Terms||No|
In-House Sales Team
Rapid Gun Systems appears to market itself primarily through web advertising and referrals. There is no evidence that the company hires independent sales agents, and we have seen no Rapid Gun Systems reviews that mention deceptive sales conduct or misleading rate quotes. We will assume for now that the company’s sales team performs ethically.
Rapid Gun Systems Rate Quotes
Rapid Gun Systems also does not list any misleading rate quotes or unrealistic guarantees on its website. The company promotes its products rather than its pricing, which minimizes the risk of inaccurate quotes. For now, we don’t see any reason to warn merchants against Rapid Gun Systems from a sales perspective. However, if you believe that the company has misrepresented itself to you, you can double-check your monthly bill with a third-party statement audit.
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