Rapid Gun Systems Reviews & Complaints

Name: Rapid Gun Systems
Item: Rapid Gun Systems
Rating: 5
Author: Phillip Parker

By Phillip Parker

April 10, 2024

▼ 0 User Reviews

How did they treat you? ▼

Company Overview

Founded in 2015, Rapid Gun Systems is a point-of-sale provider that processes payments for firearm vendors, gun ranges, gunsmiths, and trade shows. It is a DBA of Rapid POS, a POS equipment provider for standard-risk business types.

Rapid Gun Systems Point of Sale

Rapid Gun Systems claims to offer POS systems that are optimized for specific gun store environments with built-in ATF compliance features. Rapid Gun Systems is a reseller of NCR systems according to its website. Their systems offer features including automatic acquisition and disposition deposit in eboundbooks, firearm barcode scanning, FFL transfer management, consignment management, range management, gunsmithing intake tools, portability for gun shows, and vendor catalog integration. They also offer inventory and labor management, data analytics and reporting, accounting tools, e-commerce solutions, CRM, mobile solutions, and loyalty programs, and more.

ATF Compliance and eBoundbook

Rapid Gun Systems offers a 100% ATF Compliant point-of-sale solution. It features an electronic bound book (eBoundBook) where acquisitions and dispositions are automatically logged, aiding in eliminating manual record keeping, double entries, and human errors, making it easier for gun stores to be prepared for ATF audits.

Point of Sale Software and Hardware

The service provides both software and hardware required for managing sales, inventory, and other retail processes. The software aids in simplifying inventory management, including the tracking of serial numbers, which is a crucial aspect for firearms retailers.

Installation, Training, and Support

Rapid Gun Systems extends beyond just providing software and hardware; it also covers installation, training, and ongoing support to ensure that the gun stores and ranges can efficiently utilize the system for their operations.

Compliance Management

The system offers various compliance management features such as electronic Form 4473 processing which reduces errors and ensures smoother ATF audits. It also provides system-guided procedures for managing firearm transfers, making it easier for stores to handle inbound and outbound transfers.

Range Management

For gun ranges, Rapid Gun Systems offers a range management feature that enables the assignment of shooters to lanes, tracking time, collecting rental fees, and scheduling range maintenance directly from the POS system.

Gunsmithing Capabilities

The system has a built-in gunsmithing intake tool that automates the creation of customer orders, adds firearms to the bound book, and generates work orders for service department management. This feature facilitates the generation of estimates for repairs, adjustments, cleanings, and the easy conversion of these estimates into service tickets.

Vendor Catalog Integrations

Rapid Gun Systems also provides vendor catalog integrations that allow real-time access to vendor information. This feature enables easy addition of new items to the store offerings by importing UPC barcodes, product descriptions, costs, product availability, and more from the data provided by vendors.

Trade Show Capabilities

The POS system is designed to be portable for trade shows, allowing gun shop owners to use the inventory management and selling functions of their POS system remotely during trade shows. This feature also presents a cost-saving opportunity by potentially avoiding high costs for internet access at the shows.

Accessibility

The system is accessible both on-premise and through cloud, providing flexibility for gun stores in terms of accessibility and data management.

Additional Features

Additional capabilities of Rapid Gun Systems include managing consignments, wherein the system can automatically calculate COGS at the time of sale based on percent or dollar payouts and auto-accumulate payout when the consigner returns.

Location & Ownership

The company is headquartered at 8555 Aero Drive Suite 310, San Diego, California, and does not disclose the names of any partner processors. Bart McCleskey is the CEO of Rapid POS.

Rapid Gun Systems point of sale — **Rapid Gun Systems' POS systems offer firearm-specific solutions**

Rapid Gun Systems Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Total Online Complaints	<10
Live Customer Support	Yes
Most Common Complaint	N/A
Recent Lawsuits	No

Clean Complaint Record

Currently, we cannot find any reviews for Rapid Gun Systems, and there is no indication of any fraudulent or scam activities associated with the company. Despite being operational for over three years, Rapid Gun Systems maintains a low complaint total, which suggests a sustainable trend for the company. This is particularly noteworthy in the high-risk space, where processors often encounter issues such as fund holds or canceled accounts. If you have personal experience with Rapid Gun Systems, we invite you to share your review in the comments below.

Rapid Gun Systems Lawsuits

There are no reported class-action lawsuits or FTC complaints against Rapid Gun Systems. Clients seeking recourse for any grievances are encouraged to consider reporting their concerns to relevant supervisory organizations.

Rapid Gun Systems Customer Support Options

Rapid Gun Systems ensures round-the-clock phone and email support for all its clients, meeting the criteria of top-rated payment processors for excellent customer service. The company’s dedication to customer support has earned it an “A” rating in this category.

Rapid Gun Systems Customer Service Number

(619) 754-4100 – Local Office

Other Support Options

Support form

Rapid Gun Systems Online Ratings

Here's How They Rate Online

No Dedicated Profile

The Better Business Bureau does not maintain a profile for Rapid Gun Systems at this time. We therefore will not factor a BBB rating into this review.

Rapid Gun Systems Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Cancellation Penalties	Unclear
Monthly & Annual Fees	Yes
Processing Rates	Variable
Equipment Leasing	Yes

Rapid Gun Systems POS Pricing

The specific details of Rapid Gun Systems contracts are not publicly disclosed, so pricing can vary based on individual client requirements. The company’s main product, NCR Counterpoint, is offered by Rapid POS at a monthly fee of $1,200 for the necessary software at each NCR Counterpoint station. Hardware costs are separate and tailored to each client’s specific needs. It is possible that Rapid Gun Systems might have higher charges due to the customization needed for firearm-specific applications, but exact pricing details for Rapid Gun Systems remain unavailable currently.

Rapid Gun Systems Merchant Account Pricing

Rapid Gun Systems does not prominently feature credit card processing services on its website, suggesting that it may primarily provide point-of-sale hardware and software without an integrated merchant account. Nevertheless, a Rapid POS pricing document mentions “Built-in Credit Card Processing (certified PCI compliant)”, indicating a partnership with a credit card processing provider. Rapid POS marketing materials also reference equipment leases. The specifics of the processor and its pricing are not clear, so it’s advisable for potential clients to ask about all associated costs.

Expect Higher Pricing

Gun-related merchant accounts typically fall into the high-risk category, often leading to elevated rates and fees. As such, businesses should anticipate that Rapid Gun Systems’ pricing may not align with the more affordable options available in the cheaper merchant account market. We encourage anyone with details about Rapid Gun Systems’ standard agreements to share this information in the comments below.

Rapid Gun Systems payment processing — Rapid Gun Systems offers a combination of specialized firearm POS systems and general payment processing solutions.

Rapid Gun Systems Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Uses Independent Resellers	No
Telemarketing	No
Misleading Marketing	No
Discloses All Important Terms	No

In-House Sales Team

Rapid Gun Systems appears to market itself primarily through web advertising and referrals. There is no evidence that the company hires independent sales agents, and we have seen no Rapid Gun Systems reviews that mention deceptive sales conduct or misleading rate quotes. We will assume for now that the company’s sales team performs ethically.

Rapid Gun Systems Rate Quotes

Rapid Gun Systems also does not list any misleading rate quotes or unrealistic guarantees on its website. The company promotes its products rather than its pricing, which minimizes the risk of inaccurate quotes. For now, we don’t see any reason to warn merchants against Rapid Gun Systems from a sales perspective. However, if you believe that the company has misrepresented itself to you, you can double-check your monthly bill with a third-party statement audit.

Our Rapid Gun Systems Review Summary

Our Final Thoughts

Rapid Gun Systems rates as a solid point-of-sale credit card processing option for gun vendors at this time. The company has a clean complaint record and appears to offer specially designed software for retail and mobile gun sales. If Rapid Gun Systems does not require clients to use an integrated payment processing partner, then businesses should consider integrating the company’s point-of-sale system with top-rated gun merchant accounts.

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About The Author

Phillip Parker

In the late 2000s, as a broke college student struggling to make ends meet, I was contacted by a merchant services company after uploading my resume to a job listings website. This company promised substantial commissions and ongoing residual income for simply persuading businesses to accept credit card payments. It seemed straightforward enough—after all, what business doesn’t need to process credit card payments? Following a phone interview with a persuasive “sales director,” I found myself embarking on what I believed would be an easy job that would significantly boost my bank account with reliable monthly income and large sales commissions. However, the lessons I learned would profoundly change my life in ways I could never have imagined.

After completing my sales training, I hit the ground running, eager to make sales. This broke college student was determined to improve his financial situation! My first attempt at a cold call, with no prior appointment, ended with a burly man in his 50s yelling at me to leave, claiming he had been “totally robbed” by someone like me before. As I hastily exited, puzzled and intimidated by his reaction, I couldn’t help but wonder what he meant. Throughout the day, I encountered similar hostility from other business owners, all expressing disdain for the industry I had been so excited to join that morning. Confused and curious, I decided to shift my approach from selling to listening.

I quickly uncovered that the merchant services sector was riddled with unethical practices, including hidden fees, deceptive marketing, fine-print traps, and much more. It dawned on me that I had nearly been tricked by a dubious company into selling overpriced services under contracts with long-term commitments, all without being fully aware of what I was promoting. Outraged, I resigned from that company but learned that there were indeed ethical credit card processing companies that treated their clients fairly. Over the next four years, I worked for one such company, assisting hundreds of businesses in securing cost-effective processing solutions. Yet, I also met many more who had been misled and trapped in onerous service agreements. Determined to help people steer clear of these unscrupulous providers, I launched this website in my spare time, dedicating myself to researching and sharing my findings on every merchant account provider I could investigate.

Gradually, more and more business owners began to discover my articles. As word spread, search engines started to rank my content highly, amplifying its reach. My efforts were making a difference! Eventually, the website garnered enough traffic to enable me to leave my job and focus on it full-time, a journey that has now spanned over a decade. This path has not been without its challenges; unscrupulous company owners have tried to intimidate and sue me into silence on several occasions. Yet, I have stood firm against each threat. Here I am, continuing to publish reviews and articles, hoping to safeguard others from the pitfalls of the credit card processing industry.

If you believe in my mission and wish to contribute, please share my articles on your websites and social media. Thank you for visiting!

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