What to Know Before Getting Started
CBD Credit Card Processing Has Arrived
Cannabidiol oil (also known as “CBD” or “CBD oil”) is a derivative of the cannabis plant that has been shown to have the potential to treat certain ailments such as seizures, nausea, inflammation, and anxiety. It is extracted from low-THC strains of cannabis to form a non-psychoactive oil that can then be stored in capsules for accurate dosing. Cannabis is currently a Schedule I drug in the United States, which makes it illegal according to federal law. However, partially because of CBD oil’s possible medical value, states are beginning to legalize the production and sale of this substance. As a result, merchants who sell hemp-derived cannabidiol are scrambling to open merchant accounts that can process CBD payments.
Taking Credit Cards for CBD is Still Evolving
Unfortunately, there are currently very few providers out there who can place CBD vendors, and their ability to do so changes frequently. There are even fewer that we would recommend based on pricing, transparency, and customer support. Most sellers of this product should be prepared for higher-than-average transaction rates due to the elevated risk associated with their industry, and they may also encounter rolling reserves or occasional fund holds. However, the security and convenience that comes with accepting credit cards may make it worthwhile for some sellers. If you are a CBD vendor who is hoping to open a CBD merchant account, be aware that we will continually update the list below with providers that have signaled that they may be able to board such businesses. Please keep in mind that CBD processing is an ever-changing landscape at this time, and that major banks have been known to purge CBD merchants from their portfolios en masse and unexpectedly.
Looking for hemp payment processing? See our list of the top merchant accounts for hemp products.
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Why These Merchant Account Providers
PaymentCloud
Now Approving CBD
Currently, PaymentCloud is our top recommendation for talking card payments as a CBD business. As of the writing of this post, PaymentCloud is currently approving CBD merchant accounts, Kratom merchant accounts, and Hemp merchant accounts for credit card processing. Besides the ability to approve these businesses, PaymentCloud is one of the best rated processors in the merchant services industry.
About PaymentCloud
Based in Woodland Hills, California, PaymentCloud is a merchant account provider that specializes in serving high risk business types, including CBD sellers. The company’s products and services include point-of-sale solutions, mobile phone swipers, an online payment gateway and virtual terminal, EMV-compatible terminals, and merchant cash advances.
PaymentCloud provides a dedicated account rep to all new merchants for the life of the account. The company has not received any negative complaints on consumer forums, and it customizes its pricing according to each merchant’s business type and processing history. The BBB does not maintain a profile for PaymentCloud at this time, but CPO gives the company an “A.”
For more information, visit the PaymentCloud website or call (888) 506-7859.
eMerchantBroker
Offshore Processing Option
eMerchantBroker is a Los Angeles, California-based company that offers high risk e-commerce processing solutions including CBD oil merchant accounts. The company’s products include credit card processing, ACH processing, an online payment gateway, merchant cash advance, and a chargeback management system to help merchants dispute and resolve chargeback claims. eMerchantBroker can place CBD sellers with both domestic and offshore banks.
About EMB
eMerchantBroker offers custom pricing for each merchant and maintains a low complaint rate relative to its size and merchant portfolio. Our review of eMerchantBroker gives the company an “A” rating overall and the BBB assigns the company a rating of “A+.”
For more information, see the eMerchantBroker website or call (877) 301-3442.
Other Merchant Account Options
The providers below may not have been researched as thoroughly or may lack a quality that prevented them from being listed above. We have listed them to provide a broader view of potential merchant account options. Are you a decision maker with your company and want to be listed on this page? Tell us here.
Instabill
Founded in 2003, Instabill is a high risk merchant account provider that can provide CBD merchants with an offshore aggregate merchant account with a shared billing descriptor. The company’s products include credit card processing, a virtual terminal, an online payment gateway, fraud protection, and an online shopping cart. Instabill can only serve CBD vendors who operate in states where marijuana use is legal, and the company requires four to six months of processing statements and three months of business banking statements to get a CBD merchant account up and running.
Instabill offers custom pricing for each merchant and has received a low number of complaints since we’ve been covering it. Our review of Instabill gives the company an “A” rating overall and the BBB assigns Instabill an “A+.”
Payment Advisors
Payment Advisors is a Charlotte, North Carolina-based merchant account provider that processes payments for new e-commerce CBD businesses as well as marijuana dispensaries. The company’s payment options include debit and credit card processing, eCheck processing, ACH processing, cashless ATM processing, chargeback assistance, and offshore merchant accounts. Payment Advisors emphasizes its specialty in new online CBD oil ventures, which makes it an appealing option for CBD sellers who lack a robust processing history.
Payment Advisors offers custom pricing depending on each merchant’s business type. Our review of Payment Advisors gives the company an “A” rating, while the BBB does not maintain a profile for Payment Advisors at this time.
CBD Merchant Account
Also known as “CBDMerchantAccount.com,” CBD Merchant Account is a merchant account provider that specifically caters to sellers of CBD and hemp products. The company offers retail, phone, mail order, and e-commerce payment acceptance options for merchants who sell CBD dab products, CBD gel, CBD-infused e-liquid, CBD oil, and more. CBD Merchant Account does not specify its requirements for approval, but it seems to have the broadest acceptance guidelines of any company on this list.
CBD Merchant Account offers custom pricing depending on each merchant’s business type and has not received any public complaints. Our review of the company gives it an “A,” and the BBB does not maintain a profile for CBD Merchant Account at this time.
T1 Payments
T1 Payments is a Las Vegas, Nevada-based merchant account provider that claims to “successfully process millions of transactions a week” for hemp oil merchants. The company’s products include credit card processing, an online payment gateway, multi-currency support, an online shopping cart, and offshore banking. T1 Payments generally focuses on e-commerce merchants and will be a better fit for online CBD vendors than physical locations.
T1 offers custom pricing for each merchant and has received only a few negative complaints in public forums. Our review of T1 Payments gives the company a “B” rating overall, while the BBB gives T1 Payments a “C” rating overall.
If your company supplies merchant accounts for CBD oil vendors, please let us know in the comment section below or get in touch via our contact page.
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About Phillip Parker
Thank you for reading my review. I hope that it has helped you with your research.
My Qualifications
I'm a former credit card processing sales director who left the industry to start my own a small business. From the time that I starting working in the merchant services industry to when I left to write about it, I've been on the pulse of payments for nearly 15 years. It didn't seem fair to keep this insider knowledge to myself, so decided to build this website to help you research which providers to use and how to save money on rates and fees. I've reviewed hundreds of companies, read thousands of user reviews, and learned the pricing tricks of every provider. If you have questions about credit card processing, you can find the answers here. Simply scroll to the top of the page to find the search bar. You can also message me if you need any guidance.
Need help understanding your rates and fees? Submit a recent statement and I'll take a look at it for free.
Any ideas on how to get a business banking account that will do business with hemp based products like CBD Oil? I have a few high risk merchants willing to set up credit card gateways but they require a business banking account, which is the big hold up for me.
From The Editor
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