Bonita Payments Review: Fees, Complaints, Comparisons, & Lawsuits

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Bonita Payments
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Bonita Payments

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PhonePhone(844) 650-1883 View Pricing

Before You Switch Processors, Find Out How Other Businesses Got Fee Refunds From Their Current Processor.

A Full-Service Merchant Account Provider

Founded in 2016, Bonita Payments is a merchant account provider that serves most business types. The company is a reseller of Clover point-of-sale products.

Bonita Payments Payment Processing

Bonita Payments processes all major debit and credit cards for most business types. Their services include Clover POS and mobile products and access to the Authorize.Net and PayeezySM e-commerce online payment gateways.

Bonita Payments Location and Ownership

Bonita Payments is headquartered at 650 Poydras St Suite 1100, New Orleans, LA 70130, and does not list its acquiring bank. Elliott Forman is the president of Bonita Payments.

Bonita Payments Review Table of Contents

  • Costs & Contract: Bonita Payments offers variable contract terms depending on each merchant’s business type, size, and processing history.
  • Complaints & Service: Bonita Payments complaints number fewer than 10 on public complaints forums.
  • BBB Rating: Bonita Payments currently does not have a profile with the Better Business Bureau.
  • Sales & Marketing: Bonita Payments does not appear to hire independent sales agents and has not received any complaints about its sales practices.
Bonita Payments payment processing

Bonita Payments offers a variety of payment processing services

Should You Trust Bonita Payments?

Lawsuits, Reviews & Complaints

Here's Who We Trust.

Complaint Summary

Total Online Complaints
Live Customer Support
Most Common Complaint

No Public Complaints

We are currently unable to locate any Bonita Payments complaints that accuse the company of being a ripoff or a scam. This seems to indicate that Bonita Payments employs a proactive and available customer support team.

Bonita Payments Lawsuits and Fines

We have not found any outstanding class-action lawsuits or FTC complaints filed against Bonita Payments. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

Bonita Payments Customer Service Options

The Bonita Payments website provides general phone and email contact information but does not list a dedicated customer support number.

We have located a single Bonita Payments customer service phone number:

(844) 650-1883 – Toll-Free Customer Support

Bonita Payments also offers a customer support form on its website as well as a customer service email address at [email protected]

We will award Bonita Payments an “A” rating in this category, but the company’s current customer support options do not qualify it as a top-rated customer service processor.

Is the BBB Rating for Bonita Payments Accurate?

Better Business Bureau Profile

See Which Processors Offer No Monthly Fees And No Contracts.

No Profile Available

The Better Business Bureau does not maintain a profile for Bonita Payments at this time. We therefore will not factor a BBB rating into this review.

How Expensive is Bonita Payments Service?

Rates, Fees, and Contract Terms

Don't Fall Into An Expensive Trap. See Who The Worst Processors Are.

Cost Summary

Swiped Rate
1.00% - 4.99%
Keyed-In Rate
1.00% - 4.99%
Early Termination Fee
PCI Compliance Fee
Equipment Lease Terms

Bonita Payments Contract Terms

There is no publicly available information about the standard Bonita Payments contract at this time aside from the fact that the company prominently markets interchange-plus pricing. It is likely that the company customizes its pricing and terms according to each merchant’s business type, location, and processing history. The company’s wide range of preferred merchant types means that it could offer long-term equipment leases for certain merchants’ needs.

No Red Flags

The total absence of Bonita Payments complaints about the company’s contract terms merits an “A” in this category, but it should be noted that we are assigning this grade without any verified knowledge of specific pricing. It is difficult to assess at this time whether Bonita Payments’ contract terms are competitive with the cheapest merchant accounts. We also encourage merchants to check out our list of the providers of the best merchant accounts.

Does Bonita Payments Use Deceptive Marketing?

Advertising & Sales Strategy

Audit Your Current Statement To Find Its Hidden Fees

Processing statements are intentionally complicated so that they can overcharge you. Get clarity before you switch.

Key Points

Employs Independent Resellers
Advertises Deceptive Rates
Discloses All Important Terms

Inside Sales Team

Bonita Payments appears to rely on in-house staff to market its services. There is no evidence at this time indicating that the company employs independent sales agents, and we are unable to locate any Bonita Payments reviews that report unethical behavior by the company’s sales staff. This compares favorably to our list of best credit card processors.

No Misleading Quotes

Bonita Payments does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that you are being charged undisclosed Bonita Payments fees, we recommend seeking a third-party statement audit to eliminate hidden charges.

Does Bonita Payments Deserve Your Business?

Review Summary & Our Thoughts

A Reliable Option for Most Merchants

According to all available information, Bonita Payments rates as a dependable merchant services provider. There is not a lot of specific information available about the company’s sales tactics or contract terms at this time, but its clean complaint record is a very positive sign. Even when dealing with companies that rate highly by our standards, we urge merchants to thoroughly examine the terms of any contract they are given and to compare its pricing to top-rated merchant account providers.

Customer & Employee Reviews

What Others Are Saying About Bonita Payments

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Phillip Parker
Credit Card Processors
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