Bonita Payments Review: Fees, Complaints, Comparisons, & Lawsuits

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Bonita Payments Rating
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image of a phone image of a phone that changes when your mouse hovers over it (844) 650-1883 View Pricing

A Full-Service Merchant Account Provider

Founded in 2016, Bonita Payments is a merchant account provider that serves most business types. The company is a reseller of Clover point-of-sale products.

Bonita Payments Payment Processing

Bonita Payments processes all major debit and credit cards for most business types. Their services include Clover POS and mobile products and access to the Authorize.Net and PayeezySM e-commerce online payment gateways.

Bonita Payments Location and Ownership

Bonita Payments is headquartered at 650 Poydras St Suite 1100, New Orleans, LA 70130, and does not list its acquiring bank. Elliott Forman is the president of Bonita Payments.

Bonita Payments Review Table of Contents

  • Costs & Contract: Bonita Payments offers variable contract terms depending on each merchant’s business type, size, and processing history.
  • Complaints & Service: Bonita Payments complaints number fewer than 10 on public complaints forums.
  • BBB Rating: Bonita Payments currently does not have a profile with the Better Business Bureau.
  • Sales & Marketing: Bonita Payments does not appear to hire independent sales agents and has not received any complaints about its sales practices.
Bonita Payments payment processing

Bonita Payments offers a variety of payment processing services

Bonita Payments Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Item Result
Total Online Complaints <10
Live Customer Support No
Most Common Complaint N/A

No Public Complaints

We are currently unable to locate any Bonita Payments complaints that accuse the company of being a ripoff or a scam. This seems to indicate that Bonita Payments employs a proactive and available customer support team.

Bonita Payments Lawsuits and Fines

We have not found any outstanding class-action lawsuits or FTC complaints filed against Bonita Payments. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

Bonita Payments Customer Service Options

The Bonita Payments website provides general phone and email contact information but does not list a dedicated customer support number.

We have located a single Bonita Payments customer service phone number:

(844) 650-1883 – Toll-Free Customer Support

Bonita Payments also offers a customer support form on its website as well as a customer service email address at [email protected]

We will award Bonita Payments an “A” rating in this category, but the company’s current customer support options do not qualify it as a top-rated customer service processor.

Bonita Payments Online Ratings

Here's How They Rate Online

No Profile Available

The Better Business Bureau does not maintain a profile for Bonita Payments at this time. We therefore will not factor a BBB rating into this review.

Bonita Payments Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Item Result
Swiped Rate 1.00% - 4.99%
Keyed-In Rate 1.00% - 4.99%
Early Termination Fee Variable
PCI Compliance Fee Variable
Equipment Lease Terms Variable

Bonita Payments Contract Terms

There is no publicly available information about the standard Bonita Payments contract at this time aside from the fact that the company prominently markets interchange-plus pricing. It is likely that the company customizes its pricing and terms according to each merchant’s business type, location, and processing history. The company’s wide range of preferred merchant types means that it could offer long-term equipment leases for certain merchants’ needs.

No Red Flags

The total absence of Bonita Payments complaints about the company’s contract terms merits an “A” in this category, but it should be noted that we are assigning this grade without any verified knowledge of specific pricing. It is difficult to assess at this time whether Bonita Payments’ contract terms are competitive with the cheapest merchant accounts. We also encourage merchants to check out our list of the providers of the best merchant accounts.

Bonita Payments Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Item Result
Employs Independent Resellers No
Advertises Deceptive Rates No
Discloses All Important Terms No

Inside Sales Team

Bonita Payments appears to rely on in-house staff to market its services. There is no evidence at this time indicating that the company employs independent sales agents, and we are unable to locate any Bonita Payments reviews that report unethical behavior by the company’s sales staff. This compares favorably to our list of best credit card processors.

No Misleading Quotes

Bonita Payments does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that you are being charged undisclosed Bonita Payments fees, we recommend seeking a third-party statement audit to eliminate hidden charges.

Our Bonita Payments Review Summary

Our Final Thoughts

A Reliable Option for Most Merchants

According to all available information, Bonita Payments rates as a dependable merchant services provider. There is not a lot of specific information available about the company’s sales tactics or contract terms at this time, but its clean complaint record is a very positive sign. Even when dealing with companies that rate highly by our standards, we urge merchants to thoroughly examine the terms of any contract they are given and to compare its pricing to top-rated merchant account providers.

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Your Comments & Reviews

How Did Bonita Payments Treat You?

1 Responses

  • Atlas Valerie

    I couldn’t be happier with the seamless payment experience Bonita Payments has provided for my business. From the very beginning, they impressed me with their user-friendly platform and top-notch customer support. The team at Bonita Payments truly understands the needs of businesses and goes the extra mile to ensure smooth transactions.

    Since switching to Bonita Payments, I’ve noticed a significant increase in payment efficiency and a reduction in processing time. Their secure payment gateway gives me the peace of mind I need to focus on growing my business without worrying about payment hiccups. The reporting and analytics tools have also been incredibly helpful in gaining valuable insights into my sales performance.

    In conclusion, I highly recommend Bonita Payments to any business looking for a reliable and efficient payment solution. Their dedication to excellence sets them apart from the rest, and I’m grateful to have them as a partner in my business journey.

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