Bravo Payment Systems Reviews & Complaints

Bravo Payment Systems logo
Overall Score
5
full star full star full star full star full star

Would you recommend them?

Overview

Bravo Payment Systems provides credit card processing services for businesses of various sizes. This article will review the company’s services, pricing structure, contract terms, and customer feedback. We will examine the transparency of their fees, the quality of their customer support, and the overall satisfaction levels reported by their clients. By the end of this article, you will have a clear understanding of what Bravo Payment Systems offers and whether their services are suitable for your business’s payment processing needs.

About Bravo Payment Systems

Bravo Payment Systems is a nationwide electronic payment processor that offers custom credit card processing services for merchants of all sizes and industries. They work with First Data Merchant Services, the country’s largest payment processor, to help businesses grow. Bravo Payment Systems can be found on LinkedIn, Instagram, Facebook, and the Detroit Executives Association website.

Screen Capture of Bravo Payment Systems Homepage
Bravo Payment Systems Homepage

Bravo Payment Systems Products and Services

Payment Processing

Bravo Payment Systems provides comprehensive payment processing services designed to handle a variety of transactions. This service supports businesses in managing credit card and electronic payments.

Mobile Payments

Bravo Payment Systems offers mobile payment solutions, allowing businesses to accept payments on the go.

e-Commerce Payments

Bravo Payment Systems supports e-commerce payments, facilitating secure online transactions for businesses with an online presence.

Bravo Payment Systems Customer Reviews

Customer Reviews Summary
Total Online Complaints <10
Live Customer Support Yes
Most Common Complaint N/A
Recent Lawsuits No

Minimal Complaints

Bravo Payment Systems has received only one negative review, and it does not accuse the company of being a scam or ripoff. In this instance, the client claimed to have ordered a second credit card terminal that was never received, despite being paid for. Unfortunately, it is unclear whether the client received a resolution to this issue. Despite this isolated incident, the scarcity of public complaints reflects positively on Bravo Payment Systems. If you have your own review of Bravo Payment Systems, please share it in the comments below.

Legal Standing

No outstanding class-action lawsuits or FTC complaints have been filed against Bravo Payment Systems. Dissatisfied clients with concerns about the company’s practices can consider reporting them to the relevant organizations.

Customer Support

Bravo Payment Systems offers live phone support, likely facilitated through First Data, according to its website. However, its current support channels do not meet the criteria for a top-rated payment processor for customer service.

Bravo Payment Systems Customer Satisfaction Ratings

Online Ratings Summary
BBB Reports 0

Clean Profile

The Better Business Bureau currently rates Bravo Payment Systems an “A+” and does not list the company as an accredited business. There are no complaints or reviews against the company. At this time, we agree with the BBB’s rating.

Bravo Payment Systems Fees, Rates & Contract

Rates & Fees Summary
Cancellation Penalties Yes
Monthly & Annual Fees Yes
Processing Rates Variable
Equipment Leasing Yes

Unknown Contract Terms

The specifics of Bravo Payment Systems’ standard contract are not readily available online, and the company does not publicly disclose its pricing. As a reseller of First Data (Fiserv), it’s possible that Bravo Payment Systems’ contracts closely resemble those of First Data.

First Data (Fiserv) typically offers a range of contract terms and pricing options. The standard First Data contract usually includes a multiyear duration with an early termination fee of $495, a monthly PCI compliance fee of $19.95, and tiered pricing. Rates may vary based on monthly processing volume, with lower rates for higher volumes. Additionally, First Data contracts often include non-cancelable, long-term equipment leases through First Data Global Leasing.

Virtual Terminal and Payment Gateway Pricing

Bravo Payment Systems also highlights its virtual terminal and payment gateway services, using the First Data Global Gateway for virtual terminal transactions. Specific pricing details for these services are not openly provided. A pricing schedule indicates that merchants are subject to rates defined in Schedule C of their Merchant Service Agreement, including monthly payment gateway and set-up fees.

Variable Pricing

Bravo Payment Systems may have the flexibility to modify these contract terms, meaning its pricing and fees could vary depending on the business type and the agent responsible for the account setup. Consequently, Bravo’s contracts might range from costly to comparably affordable, akin to some economical merchant accounts. Any insights on the standard Bravo Payment Systems contract would be valuable in the comments section of this review.

Bravo Payment Systems Employee Reviews & Sales Practices

Jobs & Marketing Summary
Uses Independent Resellers Unknown
Telemarketing Possible
Misleading Marketing No
Discloses All Important Terms No

Inside and Outside Sales Staff

Bravo Payment Systems appears to market its services primarily through a team of inside and outside sales agents. It is unclear at this time whether the company compensates its agents on an independent contractor basis or in a full-time, W-2 capacity. This is an important distinction because independent 1099 contractors are often paid purely on commission and receive little training. They are therefore often motivated to sign clients up for the most expensive contract terms possible, which typically results in a large number of merchant complaints. In this case, we are unable to locate any Bravo Payment Systems reviews that mention deception or nondisclosure by the company’s sales agents.

No Deceptive Quotes

In addition to this clean complaint history, we are unable to locate any “teaser” rates or false advertising on the company’s website. As a result, we will award the company an “A” in this category for the time being. If you suspect, however, that Bravo is overcharging you, you can double-check your monthly bill with a third-party statement audit.

Bravo Payment Systems Review Summary

Bravo Payment Systems rates as a reliable credit card processing provider. The company has garnered very few complaints considering its size and duration in business. However, the absence of specific details about its contract terms necessitates caution. Readers should inquire about all potential fees, thoroughly read the provided documentation before signing up with Bravo, and compare its offerings to those of top-rated credit card processors to ensure they’re getting the best possible service and value.

Contact Bravo Payment Systems

Contact & Customer Support
Founder Randy Maizi
Headquarters 34119 W. 12 Mile Rd. Suite 201, Farmington Hills, MI 48331
Toll-Free General Support (866) 369-7088
Local Office (248) 409-1050
Fax (248) 530-7510
Additional Support Channels Online Contact Form
Website https://www.bravopaymentsystems.com/

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Please note that we only suggest providers that adhere to strict ethical standards and offer top performing support at extremely competitive pricing. We may earn revenue if choose one of our recommendations.

Reader Comments, Testimonials & Complaints

3 User Reviews

  • Norm Beauregard

    Earls Battery Service Inc.

    I’ve been using bravo processing for years. All the sudden I don’t get my deposits for over six weeks for over $70,000 and they keep saying it’s a glitch in the system, but won’t release my money. I filled out all their forms. We’ve done everything they asked, but we feel like we’re getting the runaround. The people in customer service are very polite, but management basically sucks.

  • Miles Teresa

    I’ve been using Bravo Payment Systems for over a year now, and I must say, they’ve been a game-changer for my business! The seamless payment processing has made transactions a breeze, and I no longer have to worry about lengthy delays or frustrating errors. Bravo’s top-notch security measures have also given me and my customers peace of mind, knowing that our sensitive data is in safe hands.

    The customer support team at Bravo deserves a special shout-out too! Whenever I’ve had a question or needed assistance, they’ve been quick to respond and resolve any issues with a friendly attitude. It’s refreshing to work with a company that truly values its customers.

    Overall, I couldn’t be happier with Bravo Payment Systems. They’ve streamlined my payment process and provided exceptional service throughout. I highly recommend them to any business looking to level up their payment game!

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