Bravo Payment Systems Reviews & Complaints

Bravo Payment Systems logo
5
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How did they treat you? ▼

Company Overview

Bravo Payment Systems is a merchant account provider that specializes in traditional debit and credit card processing solutions as well as mobile and e-commerce payments. as a reseller of First Data / Fiserv and TSYS.

Bravo Payment Systems Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Total Online Complaints <10
Live Customer Support Yes
Most Common Complaint N/A
Recent Lawsuits No

Minimal Complaints

Bravo Payment Systems has received only one negative review, and it does not accuse the company of being a scam or ripoff. In this instance, the client claimed to have ordered a second credit card terminal that was never received, despite being paid for. Unfortunately, it is unclear whether the client received a resolution to this issue. Despite this isolated incident, the scarcity of public complaints reflects positively on Bravo Payment Systems. If you have your own review of Bravo Payment Systems, please share it in the comments below.

Legal Standing

No outstanding class-action lawsuits or FTC complaints have been filed against Bravo Payment Systems. Dissatisfied clients with concerns about the company’s practices can consider reporting them to the relevant organizations.

Customer Support

Bravo Payment Systems offers live phone support, likely facilitated through First Data, according to its website. However, its current support channels do not meet the criteria for a top-rated payment processor for customer service.

Contact Information

  • (866) 369-7088 – Toll-Free General Support
  • (248) 409-1050 – Local Office
  • (248) 530-7510 – Fax

Other Support Options

  • Customer support form

Bravo Payment Systems Online Ratings

Here's How They Rate Online

Online Ratings Summary
BBB Reports 0

Clean Profile

The Better Business Bureau currently rates Bravo Payment Systems an “A+” and does not list the company as an accredited business. There are no complaints or reviews against the company. At this time, we agree with the BBB’s rating.

Bravo Payment Systems Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Cancellation Penalties Yes
Monthly & Annual Fees Yes
Processing Rates Variable
Equipment Leasing Yes

Unknown Contract Terms

The specifics of Bravo Payment Systems’ standard contract are not readily available online, and the company does not publicly disclose its pricing. As a reseller of First Data (Fiserv), it’s possible that Bravo Payment Systems’ contracts closely resemble those of First Data.

First Data (Fiserv) typically offers a range of contract terms and pricing options. The standard First Data contract usually includes a multiyear duration with an early termination fee of $495, a monthly PCI compliance fee of $19.95, and tiered pricing. Rates may vary based on monthly processing volume, with lower rates for higher volumes. Additionally, First Data contracts often include non-cancelable, long-term equipment leases through First Data Global Leasing.

Virtual Terminal and Payment Gateway Pricing

Bravo Payment Systems also highlights its virtual terminal and payment gateway services, using the First Data Global Gateway for virtual terminal transactions. Specific pricing details for these services are not openly provided. A pricing schedule indicates that merchants are subject to rates defined in Schedule C of their Merchant Service Agreement, including monthly payment gateway and set-up fees.

Variable Pricing

Bravo Payment Systems may have the flexibility to modify these contract terms, meaning its pricing and fees could vary depending on the business type and the agent responsible for the account setup. Consequently, Bravo’s contracts might range from costly to comparably affordable, akin to some economical merchant accounts. Any insights on the standard Bravo Payment Systems contract would be valuable in the comments section of this review.

Bravo Payment Systems Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Uses Independent Resellers Unknown
Telemarketing Possible
Misleading Marketing No
Discloses All Important Terms No

Inside and Outside Sales Staff

Bravo Payment Systems appears to market its services primarily through a team of inside and outside sales agents. It is unclear at this time whether the company compensates its agents on an independent contractor basis or in a full-time, W-2 capacity. This is an important distinction because independent 1099 contractors are often paid purely on commission and receive little training. They are therefore often motivated to sign clients up for the most expensive contract terms possible, which typically results in a large number of merchant complaints. In this case, we are unable to locate any Bravo Payment Systems reviews that mention deception or nondisclosure by the company’s sales agents.

No Deceptive Quotes

In addition to this clean complaint history, we are unable to locate any “teaser” rates or false advertising on the company’s website. As a result, we will award the company an “A” in this category for the time being. If you suspect, however, that Bravo is overcharging you, you can double-check your monthly bill with a third-party statement audit.

Our Bravo Payment Systems Review Summary

Our Final Thoughts

Bravo Payment Systems rates as a reliable credit card processing provider. The company has garnered very few complaints considering its size and duration in business. However, the absence of specific details about its contract terms necessitates caution. Readers should inquire about all potential fees, thoroughly read the provided documentation before signing up with Bravo, and compare its offerings to those of top-rated credit card processors to ensure they’re getting the best possible service and value.

Location & Ownership

According to a message we received from Bravo Payment Systems, Randy Maizi is the owner of the company. Bravo Payment Systems is a registered ISO/MSP of Wells Fargo Bank, NA, Concord, California, and Woodforest National Bank. The company is headquartered at 34119 W. 12 Mile Rd. Suite 201, Farmington Hills, MI 48331.

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Which is Most Important for You?

If you had to pick one, which quality would you say will be the most important with your next credit card processor? Tap or click your selection to register your vote:

  1. Low Transaction Fees
  2. No Monthly Fees
  3. No Contract
  4. Reliable Customer Support
  5. Quick Signup

Testimonials & Complaints

How Did Bravo Payment Systems Treat You?

2 User Reviews

  • Miles Teresa

    I’ve been using Bravo Payment Systems for over a year now, and I must say, they’ve been a game-changer for my business! The seamless payment processing has made transactions a breeze, and I no longer have to worry about lengthy delays or frustrating errors. Bravo’s top-notch security measures have also given me and my customers peace of mind, knowing that our sensitive data is in safe hands.

    The customer support team at Bravo deserves a special shout-out too! Whenever I’ve had a question or needed assistance, they’ve been quick to respond and resolve any issues with a friendly attitude. It’s refreshing to work with a company that truly values its customers.

    Overall, I couldn’t be happier with Bravo Payment Systems. They’ve streamlined my payment process and provided exceptional service throughout. I highly recommend them to any business looking to level up their payment game!

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