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Centurion Payment Services Review

Phillip Parker

I'm the creator and author behind this website. Over the last decade my merchant account reviews have helped millions of small business owners. Due to my unique position as a critic and expert, I'm frequently quoted in popular publications such as INC. Magazine and The Los Angeles Times. Need help with your credit card processing? Get in touch!

Schedule a call with me today. I don’t sell merchant accounts but I can help you:

  • Choose the right processor for your business.
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Centurion Payment Services Overview

Centurion Payment Services Logo
5/5

Industries Served

  • Retail
  • E-commerce
  • High risk
  • CBD

Products & Services Offered

  • Credit and debit card processing
  • Online payment gateway
  • Virtual terminal
  • PCI compliance training

5/5
Centurion Payment Services Logo

Industries Served

  • Retail
  • E-commerce
  • High risk
  • CBD

Products & Services Offered

  • Credit and debit card processing
  • Online payment gateway
  • Virtual terminal
  • PCI compliance training

*Earning your trust is our highest priority. We live by the same values we expect to see from the companies we review: Honesty, transparency and respect. With this in mind we wish to inform you that we may in some cases, but not all, receive referral income if you choose a provider that we recommend. This income does not influence our strict editorial standards or our recommendations. Our mission is to provide you with the best information regardless of generating income.

Payment Processing for Standard and High Risk Merchants

Founded in 2012, Centurion Payment Services is a merchant account provider that serves both standard and high risk businesses. Centurion Payment Services prominently advertises its ability to offer CBD merchant accounts as well as credit card processing for kratom, nutraceuticals, travel clubs, multi-level marketing (MLM), credit repair, adult, collections, gaming, fantasy sports, and more.

Centurion Payment Services Location and Ownership

Centurion Payment Services is headquartered at 7800 Congress Ave #206, Boca Raton, Florida 33487, and does not list its acquiring bank. Amit Alcalay is the president of Centurion Payment Services.

Centurion Payment Services Review Table of Contents

  • Costs & Contract: Centurion Payment Services offers variable contract terms according to each business’s type and processing history as well as credit and debit transactions between Visa and MasterCard.
  • Complaints & Service: Centurion Payment Services has received fewer than 10 public complaints.
  • BBB Rating: Centurion Payment Services currently does not have a rating with the Better Business Bureau and has received 0 complaints in the last three years.
  • Sales & Marketing: Centurion Payment Services may hire independent sales agents, but it has not received any complaints about its sales practices.
  • Rates & Fees: How Merchants Got The Best Rates With Centurion Payment Services

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Centurion Payment Services Rates, Fees, and Costs

Variable Contract Terms

Centurion Payment Services dedicates an entire page on its website to its pricing structure. The company lists various rates for debit and credit transactions between Visa and Mastercard.

The company’s swipe rate for Visa debit transactions is advertised as 0.80% plus $0.15 while keyed-in rates for that same method are assessed at a rate of 1.65% plus $0.15. Credit transactions for Visa cards are given a swipe rate of 1.51% plus $0.10 and a keyed-in rate of 1.80% plus $0.10.

The company’s swipe rate for MasterCard debit transactions is advertised as 1.05% plus $0.15 while keyed-in rates for that same method are assessed at a rate of 1.60% plus $0.15. Credit transactions for MasterCard are given a swipe rate of 1.58% plus $0.10 and a keyed-in rate of 1.89% plus $0.10.

Despite listening to these specific rates, as an all-purpose payment processor, it’s likely that the company’s contract terms and interchange-plus markup could vary dramatically depending on each merchant’s business type, location, and processing history. Centurion Payment Services offers free credit card terminal installation, but it is possible that this “free equipment” offer comes with some strings attached. Merchants are advised to purchase their own equipment whenever possible to avoid getting locked into long-term, non-cancellable equipment leases.

High Risk, High Fees

High risk merchants who sign up with Centurion Payment Services should expect to pay higher-than-average fees, and they may also be subject to cash reserves on their accounts. This is standard practice within the industry due to the elevated risk of chargebacks that many high risk merchants pose. High risk merchants can reduce their risk of fund holds and chargebacks by being open and transparent with Centurion Payment Services about their business type and product lineup from the start.

Centurion CBD Pricing

Centurion currently offers CBD merchants a per-transaction fee of 6.95% plus $0.30 and a monthly fee of $35. The company does not charge a setup fee or impose processing limits, and it does not require a cash reserve in many cases. Centurion can serve merchants who sell CBD vape products, but not those who sell CBD flower or pre-rolled products. Centurion’s CBD e-commerce solution is not compatible with Shopify, but it can be used with WooCommerce.

No Red Flags

We cannot find any Centurion Payment Services complaints related to the company’s pricing, and there’s no reason to believe that the company’s merchants are dissatisfied with their pricing at this time. The company’s transparent price structure also gives merchants insight into what fees and rates they can expect and how their business type can affect pricing. It is possible that Centurion Payment Services offers a wide range of potential contract types, so merchants should understand how to spot undesirable terms in their contracts.

Centurion Payment Services Rates, Fees, and Costs

Key Points

Visa Debit Swiped Rate
0.80% + $0.15
Visa Debit Keyed-In Rate
1.65% + $0.15
Visa Credit Swiped Rate
1.51% + $0.10
Visa Credit Keyed-In Rate
1.80% + $0.10
MasterCard Debit Swiped Rate
1.05% + $0.15
MasterCard Debit Keyed-In Rate
1.60% + $0.15
MasterCard Credit Swiped Rate
1.58% + $0.10
MasterCard Credit Keyed-In Rate
1.89% + $0.10
CBD Rate
6.95% + $0.30
CBD Monthly Fee
$35
Equipment Lease Terms
Undisclosed
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Top Rated For "High-Risk"
Approvals for Adult, Poor Credit, Bail Bonds, CBD, Kratom, Tobaccos, Collections, Credit Repair, Diet Programs, Educational Seminars, Electronic Cigarette, Gaming, Nutraceutical, Firearms, Sports Betting, Terminated Merchant File/MATCH, Tech Support, Travel, and More.
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Centurion Payment Services Complaints & Customer Reviews

No Public Complaints

We are unable to locate any negative Centurion Payment Services reviews, which is a good sign that the company isn’t a ripoff or a scam. Centurion Payment Services has been active for the better part of a decade, so it is a positive sign to see that it has maintained such a clean complaint record. We will interpret this lack of merchant complaints as evidence that the company is operating ethically.

Centurion Payment Services Lawsuits

We have not found any outstanding class-action lawsuits or FTC complaints filed against Centurion Payment Services. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

Centurion Payment Services Support Options

Centurion Payment Services provides a general phone number and claims to offer 24/7 customer support on its website. This just barely meets the minimum level of service that we expect from top-rated payment processors for great customer service, but it appears to serve the company’s merchants well.

Centurion Payment Services Complaints & Customer Reviews

Key Points

Total Online Complaints

<10

Live Customer Support

Yes

Most Common Complaint

N/A

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Centurion Payment Services BBB Rating Summary

Note: We have adjusted this company’s BBB rating according to our own standards. To better understand why we adjust BBB ratings, please see our Rating Criteria.

Clean Complaint Record

Centurion Payment Services currently does not have a rating from the Better Business Bureau and is not showing BBB accreditation. The company has not received any complaints since its profile was created in 2016. It also has not received any informal reviews to its BBB profile.

An “A” Performance

The BBB is currently withholding a rating because it “has not received a sufficient volume of requests for information” about Centurion Payment Services. Given the fact that the BBB’s profile for Centurion Payment Services has been active since 2016 and has not received any complaints in that time, we have adjusted the BBB’s rating according to our own criteria. Merchants should be aware that there are good reasons to be skeptical of the BBB’s rating system.

Centurion Payment Services BBB Rating Summary

Key Points

Product & Service Complaints

0

Billing & Collection Complaints

0

Advertising & Sales Complaints

0

Guarantee & Warranty Complaints

0

Delivery Complaints

0

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Truth In Marketing & Advertising

Inside/Outside Team

Centurion Payment Services appears to rely on an in-house sales team, referral partners, and commission-based sales agents to market its services. Despite the fact that the company may employ independently contracted sales agents, we have not found any Centurion Payment Services sales complaints that mention deceptive conduct or misrepresented fees. We will therefore assume for the time being that the company’s sales approach is transparent and ethical.

No Rate Quotes

Centurion Payment Services does not list any promotional rates or price guarantees on its website. However, the company does advertise on its website that it offers”the lowest rates in credit card processing, 100% guaranteed.” The company does offer interchange-plus pricing, which is the most transparent pricing model available, and it lists many of Visa/Mastercard/Discover’s base interchange rates for visitors to review. Given the fact that we have not found any allegations of misleading rate quotes and that interchange-plus pricing is as transparent as it gets, it appears that the company is generally straightforward about its pricing and fees despite the bold aforementioned claim.

If you suspect that a Centurion Payment Services sales agent has misled you about your rates, you can double-check your monthly bill with a third-party statement audit.

Sales & Marketing Example

Truth In Marketing & Advertising

Key Points

Employs Independent Resellers

No

Advertises Deceptive Rates

No

Discloses All Important Terms

No

Our Opinion Of Centurion Payment Services

Centurion Payment Services Logo

A Solid Option for Most Merchants

Centurion Payment Services rates as a reliable merchant services provider according to our rating criteria. The company enjoys a clean complaint record and is able to serve both standard and high risk merchants. However, merchants should be aware that we have not found detailed information about the company’s pricing and fees. We will continue to monitor the company and update this review as needed. For now, merchants should be sure to compare Centurion Payment Services’ pricing to that offered by other top-rated high risk payment processors.

Phillip Parker - Creator of CardPaymentOptions.com
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Why I'm Qualified to Write About Credit Card Processing

I’m a small business owner who previously worked in the credit card processing industry. I started this blog in 2009 to help other business owners by exposing credit card processors that engage in unethical marketing, rate and fee trickery, and fine-print-contract schemes. Over the last decade, I’ve reviewed hundreds of merchant services providers which has helped to educate over 5 million businesses on the nuances of credit and debit card acceptance. I’ve appeared in the New York Times, Los Angeles Times, Inc. Magazine and a host of other publications to offer insight on the subject of card acceptance. 

I offer merchant account and credit card processing consultation for the following needs:

  • Selecting the right credit card processing services for your business.
  • Reducing credit card processing fees with your current merchant account provider.
  • Negotiating credit card processing fees when changing merchant accounts.
  • Strategies for reducing and recovering funding holds and chargebacks.

 

Schedule a call with me today!

 

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