In this review of ChargeToday, we will provide a detailed overview of the company’s credit card processing services. We will cover the range of services they offer, including point-of-sale (POS) systems, mobile payment solutions, and e-commerce capabilities. The review will identify the types of businesses that might benefit from these services. Additionally, we will examine client and customer reviews to highlight common trends and potential concerns. The article will also address the company’s pricing structure, contract terms, and specific features provided. By the end of this review, you will understand whether ChargeToday meets your payment processing needs.
About ChargeToday
ChargeToday is a merchant account provider headquartered in Daytona Beach, Florida. ChargeToday is a reseller of Cynergy Data contracts and appears to also be a sub-ISO of PowerPay. In February 2022, ChargeToday formed a partnership with @Pay, a buy-now-pay-later platform.
ChargeToday processes a variety of payment methods, including Apple Pay, Google Pay, Samsung Pay, and most major debit and credit cards. They provide Clover retail and POS systems, payment gateways like NMI and Authorize.Net, and various unspecified e-commerce solutions.
Online Payment Processing
ChargeToday offers online payment processing, enabling businesses to accept payments through their websites. This service integrates with various e-commerce platforms and shopping carts, facilitating efficient online transactions.
Point of Sale Systems
ChargeToday supplies point of sale (POS) systems, including hardware and software for processing in-person transactions. These systems accept multiple payment methods, including credit and debit cards and mobile wallet payments.
Mobile Payment Processing
ChargeToday provides mobile payment processing solutions, allowing businesses to accept card payments via mobile devices. This feature is for businesses that operate in mobile environments, such as food trucks, outdoor markets, and trade shows.
ChargeToday appears to offer basic payment processing services
ChargeToday Customer Reviews
Here's What Their Clients Say
Customer Reviews Summary
Total Online Complaints
<10
Live Customer Support
Yes
Most Common Complaint
N/A
Recent Lawsuits
No
Low Complaint Total
Currently, only a single negative ChargeToday review is accessible online, not implicating the company in any scams or ripoff schemes. This review, over five years old, cites unauthorized fees and inadequate customer service. However, due to its age, this isolated complaint doesn’t significantly impact ChargeToday’s overall reputation. If you have experiences with ChargeToday, feel free to share your review in our comments section below.
ChargeToday Lawsuits and Fines
No class-action lawsuits or FTC complaints have been found against ChargeToday. Clients seeking resolutions outside of litigation are advised to consider reporting to relevant supervisory organizations.
ChargeToday Online Ratings
Here's How They Rate Online
Online Ratings Summary
BBB Reports
0
No Longer Accredited
ChargeToday was formerly an accredited business with the Better Business Bureau, but it no longer is. In fact, the BBB is listing there is no BBB account for the company anymore.
ChargeToday Fees, Rates & Costs
A Closer Look at The Contract
Rates & Fees Summary
Processing Rates
Variable
Cancellation Penalties
Yes
Monthly & Annual Fees
Likely
Equipment Lease Terms
Yes
ChargeToday Contract Terms
The standard ChargeToday contract, linked below, outlines a three-year term with automatic renewal for additional one-year periods and includes a $250 early termination fee. The contract form has designated areas for detailing PCI Compliance fees, monthly minimum fees, and various other charges, though these sections appear blank in the provided document. Currently, there are no specific complaints about ChargeToday’s contract terms available, suggesting a lack of widespread issues. However, merchants are encouraged to thoroughly review their agreements before finalizing. Considering the available contract details and absence of negative feedback regarding rates and fees, ChargeToday receives a “B” rating in this area. View the ChargeToday Merchant Agreement.
We also encourage business owners to review our compilation of the best merchant accounts to find options that may better suit their business needs.
ChargeToday Employee Reviews & Sales Tacitcs
Should You Work For Them?
Jobs & Marketing Summary
Uses Independent Resellers
Yes
Telemarketing
Likely
Misleading Marketing
No
Discloses All Important Terms
No
Outside Sales Team
ChargeToday partners with banks, associations, and independent sales agents to market its services. The use of independent sales agents is often linked to high complaint rates among merchants, but we are currently unable to locate any ChargeToday reviews that accuse the company’s sales agents of unethical behavior. In addition, ChargeToday does not appear to engage in any deceptive advertising strategies in its official materials.
ChargeToday rates as a reliable credit card processing provider according to our rating system. The company has garnered very few complaints online, which is a positive indicator of its service quality and customer satisfaction. ChargeToday appears to offer average contract terms through its affiliation with Cynergy Data, suggesting a standard level of service and pricing that could be suitable for many merchants. However, without more complete information about its contract terms, it’s challenging to provide a comprehensive assessment of its overall value proposition.
It’s also important to note that the current status of ChargeToday is unclear, which may be a cause for concern for potential clients. Businesses considering ChargeToday should exercise caution and conduct thorough due diligence, potentially seeking alternative options if any uncertainty remains. As we continue to gather more detailed information and monitor client feedback, ChargeToday’s overall rating may be subject to change. For now, while it shows promise, merchants are advised to explore other highly rated providers to ensure they secure the best possible terms and support for their credit card processing needs.
Contact ChargeToday
Contact & Customer Support
Founder and CEO
Glen Kaplan
Headquarters
1500 Beville Road, Suite 606, Daytona Beach, Florida 32114
Toll-Free General Customer Service
(888) 290-0073
Additional Support Channels
Live Chat
Website
https://www.chargetoday.com/
Testimonials & Complaints
How Did ChargeToday Treat You?
1 User Reviews
Ryker Suzanne
I’ve been using ChargeToday for a while now, and I must say, it’s been a game-changer for my business. With seamless payment processing and a user-friendly interface, managing transactions has never been easier. The platform’s security features give me peace of mind knowing my customers’ data is safe. From the start, their customer support team impressed me with their responsiveness and willingness to assist. ChargeToday has streamlined my payment operations, allowing me to focus on growing my business. I appreciate the detailed reporting tools that help me keep track of sales and analyze trends effortlessly. It’s evident that ChargeToday values its customers and is dedicated to providing a top-notch service. I highly recommend ChargeToday to any business looking to enhance their payment processing experience.
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Ryker Suzanne
I’ve been using ChargeToday for a while now, and I must say, it’s been a game-changer for my business. With seamless payment processing and a user-friendly interface, managing transactions has never been easier. The platform’s security features give me peace of mind knowing my customers’ data is safe. From the start, their customer support team impressed me with their responsiveness and willingness to assist. ChargeToday has streamlined my payment operations, allowing me to focus on growing my business. I appreciate the detailed reporting tools that help me keep track of sales and analyze trends effortlessly. It’s evident that ChargeToday values its customers and is dedicated to providing a top-notch service. I highly recommend ChargeToday to any business looking to enhance their payment processing experience.