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Why Some Merchants Are Avoiding Credit Card Processing Specialists

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All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

Credit Card Processing Specialists

Rating
C
3/5
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Pros and Cons of Credit Card Processing Specialists

Pros

Competitive Rates
Diverse Solutions
Customer Support

Cons

Early Termination Fees
Equipment Costs
Limited Transparency
Inconsistent Service
Long-Term Contracts

Overview

In this review of Credit Card Processing Specialists, we examine the company’s services and the lack of transparency about its ownership and physical location, both of which raise questions for potential clients. We cover their rates, fees, contract terms, and cancellation policies, as well as customer feedback, industry ratings, and common complaints about misleading practices. The review also looks at the payment processing options they provide across industries, including available equipment, online features, and integration capabilities. Finally, we assess the efficiency of their customer support and analyze their pricing structure to give readers a clear and balanced view of how Credit Card Processing Specialists operates within the merchant services industry.

About Credit Card Processing Specialists

Screen Capture of Credit Card Processing Specialists Homepage
Credit Card Processing Specialists Homepage

Credit Card Processing Specialists is a merchant account provider that appears to serve most standard-risk business types. The company’s website discloses almost no information about its affiliated companies, its processing network, its ownership, its location, or its time in business. This degree of privacy is common among companies that are DBAs or subsidiaries of larger companies, but we are unable to determine whether Credit Card Processing Solutions is its own entity or just an alternate name for a parent organization at this time.

Products & Merchant Services

Payment Processing

Credit Card Processing Specialists handle most major credit and debit card payments for standard-risk businesses, with a focus on industries such as retail, hospitality, lodging, small ticket sales, Level 2 & 3 B2B transactions, direct response, kiosks/self-service, medical, e-commerce, restaurants, financial institutions, utilities, mail/telephone orders, education, and mass transit. Their offerings include a mobile application, wireless terminals, the (link unavailable) payment gateway, QuickBooks integration, virtual terminals, check processing, international payments, gift and loyalty programs, cash advances, and various POS solutions from Omni, Verifone, Nurit, Equinox, and ChargeEasy.

Merchant Accounts

Credit Card Processing Specialists provide a variety of merchant accounts tailored to businesses of different sizes and types.

Equipment and Terminals

Qualified merchants receive free credit card terminals upon signing up. The company offers a wide range of credit card processing terminals to meet different business needs.

Online Features

The company offers advanced online reporting and integrates with (link unavailable) and other gateways. Their advanced gateway features include tools for risk management.

No Long-Term Contracts

Credit Card Processing Specialists do not require long-term contracts and only ask for a 60-day notice for service cancellation.

Additional Services

The company also provides merchant cash advances, mobile payment processing, a payment gateway, and an agent program for those interested in reselling their services.

Customer Reviews & Sentiment

Spotless Reputation

Our thorough search has not revealed any negative Credit Card Processing Specialists reviews, suggesting that the company operates with integrity, and there’s no evidence to indicate it’s involved in scams or deceptive practices. Notably, Credit Card Processing Specialists maintains a low profile regarding its geographical location, team, or affiliations, a strategy often seen in DBAs (Doing Business As) of larger entities. This could mean any grievances might be directed at its parent company, though we’ve found no such occurrences. If you have experiences with Credit Card Processing Specialists to share, your input in the comments below would be invaluable.

Customer Support Overview

Credit Card Processing Specialists provides extensive customer support through various technical support email addresses and a contact number listed on its website. The company likely leverages its backend processor to manage after-hours inquiries, ensuring continuous assistance.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop5
BBBN/A

PaymentPop Rating for Credit Card Processing Specialists

Negative Feedback

There are no negative reviews published about Credit Card Processing Specialists on the PaymentPop website.

Positive Feedback

Credit Card Processing Specialists helped us start saving money right away. They reviewed our old statements, showed us where we were overpaying, and made the switch super easy. We were up and running fast, and their support team is always available when we need them. No pushy sales—just honest, helpful service.

No BBB Profile

The Better Business Bureau does not maintain a profile for Credit Card Processing Specialists at this time. Accordingly, we will not factor a BBB rating into this review.

Processing Rates & Fees

Flexible Contract Terms

Currently, there’s limited publicly available information about the standard Credit Card Processing Specialists contract. The company advertises a flexible contract allowing cancellation with 60 days’ notice and no associated cancellation fees. It’s probable that the company predominantly offers tiered pricing over interchange-plus pricing. However, specifics about additional charges like PCI compliance fees, monthly minimum fees, statement fees, or annual fees are currently unavailable. This stands positively against our listed top credit card processors.

Lack of Contract Complaints

As of now, there are no negative reviews regarding Credit Card Processing Specialists’ pricing, indicating overall satisfaction among clients regarding rates and fees. However, it’s uncertain whether the company’s pricing competes with the industry’s most affordable merchant accounts. For insights into the standard Credit Card Processing Specialists merchant agreement, we invite you to share your knowledge in the comments section below this review.

Lawsuits & Legal History

No significant class-action lawsuits or Federal Trade Commission (FTC) complaints have been discovered against Credit Card Processing Specialists. Clients looking for non-litigious resolutions with the company are advised to contact relevant regulatory bodies for potential mediation.

Employee Reviews & Sales Practices

Outside Sales Team

Credit Card Processing Specialists appears to primarily market itself through paid advertising, referral partnerships, and independent sales agents. The use of independent sales agents is commonly tied to high complaint rates in the credit card processing industry, but we are currently unable to locate any Credit Card Processing Specialists reviews that describe unethical conduct by the company’s sales team. If you suspect that you are being overcharged by Credit Card Processing Specialists, you can find and eliminate hidden fees in your monthly bill with a third-party statement audit.

Credit Card Processing Specialists Rate Quotes

The Credit Card Processing Specialists website prominently advertises “swiped rates as low as 0.35%.” This is likely the company’s “Qualified” debit rate, and this rate quote does not mention the higher “Mid-Qualified” and “Non-Qualified” rates that clients will pay on the majority of transactions. We consider this type of rate quote to be deceptive because it could give clients an unrealistic expectation of the rates they will pay. Interestingly, another ISO/MSP of Deutsche Bank is known to prominently quote the same 0.35% rate: Commerce Payment Systems. We have found no evidence linking the two companies, but the similarity bears mentioning. We also encourage businesses to check out our list of the providers of the best merchant accounts.

Credit Card Processing Specialists Competitors

Compare Credit Card Processing Specialists to competitors that earned top marks.

Bottom Line

We have assigned a 3-star rating to Credit Card Processing Specialists, mainly because concrete details about the company are hard to come by. While the absence of customer complaints could suggest that it is a reliable provider, the lack of transparency regarding its ownership, location, duration of operation, and its relationships with processors is concerning and needs to be clarified before we can confidently give a definitive rating.

Given this uncertainty, businesses considering this provider should thoroughly assess and compare Credit Card Processing Specialists’ pricing with that of leading credit card processors. This comparison is vital to ensure that they secure the most advantageous deal possible, while also partnering with a processor that is transparent and established in the industry.

Read Actual User Reviews

All user reviews have been moved to our partner, PaymentPop.com

Contact Credit Card Processing Specialists

Contact & Customer Support
Toll-Free Customer Support866-470-1705
Websitecreditcardprocessingspecialists.com