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Looking for Reliable Merchant Services? A Close Look at Credomatic

Name: Credomatic
Item: Credomatic
Rating: 4.5
Author: Phillip Parker

Author: Phillip Parker

Updated: September 28, 2025

Maintained Since: June 18, 2012

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We take our role in providing guidance and education regarding the card payment industry very seriously. At our own expense, we have vigorously defended our right to continue expose unethical and predatory practices in the industry, successfully defeating every attempt to silence us. However, fending off frivolous lawsuits is costly. To sustain these efforts, one of the ways we generate revenue is through affiliate partnerships with ethical providers. This means that some of our outgoing links connect business owners to trustworthy, low-cost payment processors, which is what most of our readers seek. We see this revenue channel as a win-win-win for everyone involved. Business owners find good processors, processors get good clients, and we are able to continue to provide a valuable service to the small business community. We also recommend and link to many services that do not compensate us. Our priority is to guide you to the best solutions for your needs, regardless of potential revenue. If you have questions, please feel free to contact us.

All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

Credomatic

Rating

4.5/5

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Pros

User-friendly interface

Comprehensive equipment options

Offers cash advances

Provides payroll services

EMV processing

Cons

No high-risk merchants

Monthly minimum fees

PCI compliance fees

Expensive tiered pricing

High non-qualified fees

Overview

In this Credomatic Merchant Services review, we’ll provide a clear overview of their credit card processing solutions, including point-of-sale (POS) systems, mobile payment options, and e-commerce tools. We’ll highlight which types of businesses may benefit most, while also examining customer feedback to reveal common trends and concerns. Along with services, we’ll cover pricing, contract terms, and overall performance so you know what to expect. By the end, you’ll have the insights you need to decide whether Credomatic Merchant Services is the right fit for your business’s payment processing needs.

About Credomatic

Screen Capture of Credomatic Merchant Services Homepage — Credomatic Merchant Services Homepage

Credomatic Merchant Services, also known as Credomatic of Florida, Inc., is a merchant account provider that was founded in 1981. The company is a U.S.-based subsidiary of BAC Credomatic Network and appears to rely on TSYS for its processing network.

Products & Merchant Services

Payment Processing

Credomatic Merchant Services processes most major debit and credit cards for various business types. Their services include EMV readers, card swipers, POS solutions, wireless and mobile processing, access to multiple payment gateways, OptBlue American Express processing, e-check processing, gift and loyalty programs, data reporting and analysis, payroll and marketing services, and cash advances. For retail merchants, the company provides Global Bay Merchant POS systems, while restaurants can use Focus POS, Ordyx, and Ambur.

Mobile Payment Services

Credomatic Merchant Services offers a mobile payment service designed for businesses needing mobile transaction capabilities. This service allows businesses to accept and process card transactions directly from a mobile device.

E-Commerce Payment Processing

Acknowledging the growth of online shopping, Credomatic Merchant Services provides secure online payment processing.

Virtual Terminal Services

For businesses that conduct transactions via mail or phone orders, Credomatic Merchant Services offers a virtual terminal service. This feature allows for secure manual entry of card information into a web-based system.

Integrated Business Management Tools

In addition to payment processing, Credomatic Merchant Services provides integrated software solutions to enhance various aspects of business operations. These tools include payment processing, inventory management, CRM, and data analytics.

Customer Reviews & Sentiment

No Complaints

Our research indicates a minimal number of Credomatic Merchant Services reviews with complaints. Notably, there are no allegations of the company being a ripoff or a scam. Credomatic’s strategy of assigning dedicated in-house relationship managers to specific merchants appears to be an effective approach in addressing and preventing public complaints. We welcome your personal experiences with Credomatic Merchant Services; please share your review in the comments below to aid others in their decision-making process.

Credomatic Merchant Services Lawsuits

As of our latest check, there are no outstanding class-action lawsuits or Federal Trade Commission (FTC) complaints against Credomatic Merchant Services. Clients looking for non-litigious resolutions are encouraged to report their issues to relevant supervisory organizations.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop	5
BBB Rating	N/A

PaymentPop Rating for Credomatic Merchant Services

Negative Feedback

There are no negative reviews published about Credomatic Merchant Services on the PaymentPop website.

Positive Feedback

Credomatic was a great fit for us because they actually understand the local market. Setup was easy, payouts have been reliable, and the whole process feels super smooth. It’s been a solid choice for keeping things running without a bunch of extra hassle.

Credomatic BBB Rating

Credomatic Merchant Services is not an accredited business of the Better Business Bureau and currently has no rating, though it previously had an “A+”. The company has received 0 complaints in the past 36 months. Credomatic Merchant Services has also received 0 informal reviews on its BBB profile.

An “A” Performance

In light of the company’s clean complaint record, we agree with the BBB’s former rating at this time. Business owners should note, however, that there are good reasons to be skeptical of the BBB’s rating system.

Processing Rates & Fees

Interchange-Plus Pricing Structure

Credomatic Merchant Services typically enters into a three-year contract with merchants, featuring automatic one-year renewals. The agreement includes an early termination fee of $250, a monthly minimum fee of $25, a monthly statement fee of $10, and a PCI Compliance fee of $7.50 per month. Additionally, Credomatic emphasizes its commitment to offering interchange-plus pricing to all merchants, a model known for its transparency in billing practices.

Concerns Over Early Termination Fee

A subsequent iteration of the company’s terms, seemingly more recent than the previously cited contract, outlines an early termination fee of $1,500. Such a significant fee is notably high and, surprisingly, has not led to widespread negative feedback from merchants. While this fee might not apply in all cases, its mere potential could deter some businesses from engaging with Credomatic Merchant Services, impacting its competitiveness against the most affordable merchant accounts. Merchants are advised to exercise caution and clarify the conditions under which this fee might be imposed before finalizing any agreements.

Evaluation of Contract Terms

The outlined contract terms, while not exceptional, have not been a major source of complaints among merchants regarding Credomatic Merchant Services. Therefore, despite some concerns, particularly regarding the high potential early termination fee, Credomatic Merchant Services will be assigned a “C” rating in this evaluation. Businesses are encouraged to share their experiences, especially concerning fees and contract specifics, to aid others in making informed decisions.

Employee Reviews & Sales Practices

Credomatic Sales Approach

Credomatic appears to utilize referral programs and W2-employed sales agents to market its services. The use of W2 agents tends to allow a company to exercise greater control over the conduct of its agents, resulting in lower client complaints. We are unable to find any Credomatic reviews that mention the company’s sales team, which suggests that its agents are well-trained and appropriately regulated. That said, we always recommend that merchants consider a third-party statement audit to find and eliminate hidden fees.

No Deceptive Advertising

As another point in the company’s credit, Credomatic also does not appear to engage in any deceptive advertising strategies in its official materials. We will therefore award it an “A” in this category.

Credomatic Competitors

Compare Credomatic to competitors that earned top marks.

Pricing

Bottom Line

Credomatic Merchant Services rates as a reliable credit card processing provider according to our criteria. The company boasts zero public complaints and emphasizes quality customer service and transparent sales strategies. However, its industry-average contract terms slightly lower its overall score.

Despite these strengths, we advise business owners to thoroughly read all documentation before signing up with Credomatic. Additionally, comparing its costs and terms with those offered by top-rated merchant services providers is crucial. This due diligence ensures that businesses can secure the most favorable terms and optimal service for their specific needs, ultimately enhancing their credit card processing experience.

Contact Credomatic

Contact & Customer Support
CEO	Rodolfo Tabash Espinach
Headquarters	9155 S Dadeland Blvd, Miami, FL 33156
General Support	(877) 372-3012
Local Office	(305) 372-3012
Fax	(305) 670-5217
Additional Support Channels	Online Contact Form
Website	credomaticmerchantservices.com

About Us

CardPaymentOptions.com

Established 2009

My name is Phillip Parker, and I started this website back in 2009 as a simple blog to call out shady credit card processors that were taking advantage of small business owners. At the time, I had no idea this side project would grow into a leading voice pushing for transparency and integrity in the payment processing industry. I also didn't anticipate just how far some of these companies' owners would go to try to silence me.

I was recruited out of college for a sales role with a credit card processor. At the time, I didn't realize the “training” was really about tricking me... into selling business owners expensive processing with hidden fees and long-term service agreements. In my first few sales, I unknowingly cost friends and family thousands of dollars after they trusted me to switch their services. When it finally clicked that something was seriously wrong, I was furious. I quit immediately and made a promise to expose that company and any others operating the same way. That promise is what led to the creation of this website.

As I wrote about these processors, their tactics, and the people behind them, the articles started to spread among business owners. News organizations picked up the stories, readers shared them online, and traffic to the blog took off. Unsurprisingly, that also caught the attention of the companies and individuals I was exposing.

Over the last 17 years, I've received several anonymous death threats and defeated four lawsuits meant to intimidate me into taking my blog down. Their efforts to muzzle me only made my determination to expose them even stronger, leading me to work with state authorities to help shutdown some of the worst offenders.

I'm proud to say that of the millions of people who have read my work, thousands have taken the time to write and thank me for helping them narrowly avoid a very costly mistake. This blog has played a small role in pushing the industry toward more ethical practices - but there are still bad actors out there, which means the work isn't done.

If I can offer one piece of advice, it's this: get every promise in writing, and take the time to review contracts carefully. Tools like ChatGPT can help surface red flags and uncover expensive surprises buried in the fine print.

If you've made it this far, thank you for reading. I truly appreciate you being here, and I wish you every success with your business.

Our Research Methodology

Pricing & Fees

We analyze all costs including rate structures (interchange-plus, tiered, flat-rate, etc), monthly fees, equipment costs, early termination fees, and hidden charges. This data is gathered from service agreements, statements and client feedback.

Features & Technology

Evaluation of POS systems, e-commerce integrations, mobile capabilities, reporting tools, recurring billing..., and developer resources. When possible, we directly test services and hardware. Otherwise, we rely on client feedback and public information.

Customer Support

We evaluate availability across phone, email, chat, and social channels. Measuring hold times, night and weekend availability, and client feedback regarding effectiveness, professionalism, and resolution rates.

Contract Terms & Conditions

We review service agreements and equipment contracts for reasonability, transparency, and fairness. We focus on uncovering any predatory clauses, such as unjustified early termination fees, hidden costs, and unclear cancellation policies.

User Experience

We comb the internet and interview current and former clients to evaluate the overall user experience and identify any common pain points that may impact the user experience.

Sales & Marketing Practices

We evaluate sales tactics, marketing materials, and client feedback to determine the level of transparency and ethical nature of the provider's approach. Does the provider publicly disclose pricing? Do they use teaser rates? We score based on these and other factors.

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