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Should You Choose Deft Payment Systems? Full Review Inside

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Deft Payment Systems

Rating
A
5/5
full starfull starfull starfull starfull star

Pros and Cons of Deft Payment Systems

Pros

High-risk specialization
Payroll services
Lead discovery tools
Custom pricing plans
Responsive customer support

Cons

Potential higher fees
Undisclosed pricing details
No equipment leasing
High-risk approval delays
Possible hidden charges

Overview

In this review of Deft Payment Systems, we take a closer look at the company’s credit card processing services. Their offerings include point-of-sale systems, mobile payments, and e-commerce solutions designed to support a variety of businesses. We’ll highlight which businesses may benefit most from these services. We’ll also review client feedback to reveal common trends and concerns. In addition, we’ll cover pricing, contract terms, and what’s included. By the end, you’ll know whether Deft Payment Systems is the right choice for your business.

About Deft Payment Systems

Screen Capture of Deft Payment Systems Homepage
Deft Payment Systems Homepage

Founded in 2017, Deft Payment Systems is a merchant account provider that serves both standard-risk and high-risk businesses. The company distinguishes itself from many of its competitors by offering payment processing for hemp and CBD, which are historically considered very high-risk by payment processors. The company should not be confused with DEFT Payment Systems (deft.com.au), an Australian payment processing company.

Products & Merchant Services

Payment Processing

Deft Payment Systems processes all major debit and credit cards for most business types, including high-risk.

e-Commerce Options

Deft Payment Systems provides e-commerce solutions to help businesses accept payments online. These options are designed to integrate with various shopping platforms.

e-Check Processing

The company offers e-check processing services, allowing businesses to accept electronic checks as a payment method.

Gift and Loyalty Programs

Deft Payment Systems supports gift and loyalty programs, enabling businesses to implement customer retention strategies.

Lead Discovery

Deft also provides lead discovery services, helping businesses identify potential customers.

Payroll Services

The payroll services offered by Deft Payment Systems assist businesses in managing employee payments and tax-related obligations.

Customer Reviews & Sentiment

No Public Complaints

Currently, we cannot locate any Deft Payment Systems reviews accusing the company of fraudulent activities or being a scam. This suggests that Deft Payment Systems maintains an active and responsive customer support team. While there are two reviews in our comments section for Deft, they seem to pertain to the Deft entity in Australia. If you have your own experience with Deft Payment Systems to share, please feel free to do so in the comments below.

Deft Payment Systems Lawsuits and Fines

As of our search, there are no reported class-action lawsuits or FTC complaints against Deft Payment Systems. Dissatisfied clients seeking resolution without legal action are encouraged to report concerns to relevant supervisory organizations.

Deft Payment Systems Customer Support Options

While Deft Payment Systems provides general phone and email contact information on its website, it does not specify a dedicated customer support number. Despite this, we acknowledge the company’s efforts and award Deft Payment Systems an “A” rating in customer support. However, its current support options do not position it as a top-rated customer service processor.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop1
BBB RatingN/A
Google Maps1.4
Average Rating1.4

PaymentPop Rating for Deft Payment Systems

Negative Feedback

The DEFT payment system is the most ludicrous banking payment system I have ever ran into in my life! Why do you feel it’s necessary to have a 20 digit reference code?! And please don’t tell me it’s because of your vast amount of transactions that this long a code is needed! Clearly you are a room full of 30-year-olds! Sometime in the future when you get into your 60s and 70s you’ll because in the very system you have created! It’s absolute nonsense there has to be a better way.

Positive Feedback

There are no positive reviews published about Deft Payment Systems on the PaymentPop website.

No BBB Profile

The Better Business Bureau does not maintain a profile for Deft Payment Systems at this time. We therefore will not factor a BBB rating into this review.

Google Maps Rating for Deft Payment Systems

Deft Payment Systems has a 1.4 out of 5 star rating based on 71 user reviews on Google Maps.

Positve Feedback

Great service, people writing negative reviews don’t realise that no company can force you to pay with a service that has surcharges.

Yes DEFT charge fees but you also get all the great benefits of paying with a credit card such as rewards points and payment security.

I had an issue once the phone was answered immediately and the issue fixed on the spot.

Negative Feedback

Absolute terrible system, hefty charges that are not necessary, if I could rate it half a star that would be half a star too many. Clearly no one cares, because not one person has bothered to even respond. Typically the DEFT system is as bad as the lack of service of the Strata company itself.

Processing Rates & Fees

Deft Payment Systems Contract Terms

Currently, specific details about Deft Payment Systems’ standard rates or contracts are not widely accessible to the public. It appears that the company tailors its pricing and contract terms based on the unique characteristics of each business, including type, location, and processing history. Given its varied business clientele, Deft Payment Systems may also offer long-term equipment leases tailored to the needs of certain clients.

High Risk, High Fees

Specializing in hard-to-place industries, Deft Payment Systems faces an increased risk of chargebacks and regulatory challenges. To mitigate these risks, both the company and its banking partners are likely to impose higher-than-average transaction fees and might require the setup of a cash reserve. Such practices are common in the payment processing industry, especially for high-risk businesses, which should be prepared for rate quotes potentially above 5%.

No Red Flags

The lack of public complaints concerning Deft Payment Systems’ contract terms indicates a generally positive customer response, earning the company an “A” rating in this area. However, this rating is given with the caveat that there is limited public information on their specific pricing. It is possible that Deft Payment Systems’ contract terms for high-risk businesses might not be as competitive as those offered by the most affordable merchant accounts.

Employee Reviews & Sales Practices

Inside/Outside Sales Team

Deft Payment Systems appears to rely on a combination of independent resellers and in-house staff to market its services. There is no evidence at this time indicating that the company employs a large team of independent sales agents, and we are unable to locate any Deft Payment Systems reviews that report unethical behavior by the company’s sales staff.

This compares favorably to our list of best credit card processors.

No Misleading Quotes

Deft Payment Systems does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that Deft Payment Systems is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden charges.

Deft Payment Systems Competitors

Compare Deft Payment Systems to competitors that earned top marks.

Bottom Line

According to all available information, Deft Payment Systems rates as a dependable credit card processing provider. Although specific details about its sales tactics or contract terms remain scarce, its clean complaint record is an encouraging sign. However, even with highly rated companies like this, we urge business owners to carefully scrutinize the terms of any agreement before signing. It’s wise to compare Deft Payment Systems’ pricing with that of other top-rated high-risk merchant account providers to ensure the best possible terms.

Read Actual User Reviews

All user reviews have been moved to our partner, PaymentPop.com

Contact Deft Payment Systems

Contact & Customer Support
Mailing Address1 Shelley Street, Sydney NSW 2000
Customer Service+61 1800 672 162
Websitedeftpaymentsystems.com