DoJiggy Review: Fees, Comparisons, Complaints & Lawsuits

Dojiggy logo
DoJiggy Rating
full star idicating a 5 out of 5 star rating full star idicating a 5 out of 5 star rating full star idicating a 5 out of 5 star rating full star idicating a 5 out of 5 star rating full star idicating a 5 out of 5 star rating

Agree with our rating?
Leave a comment below

image of a phone image of a phone that changes when your mouse hovers over it (888) 436-1999 ext. 2 View Pricing

DoJiggy Payment Processing for Non-Profits

Founded in 2003, DoJiggy is an online fundraising software provider that specializes in event-style fundraisers and golf tournaments. The company is partnered with WePay as its bundled merchant account provider, but its software can also be paired with virtually any top-rated non-profit merchant account via the Authorize.Net payment gateway. This means that merchants have the option to either open a WePay account through DoJiggy or keep their existing payment processors. DoJiggy services include: mobile payment acceptance, peer-to-peer fundraising, event management, golf tournament management, auctions, raffle fundraising, and e-commerce stores.

Based in Colorado

DoJiggy is headquartered at 382 S Arthur Ave, Louisville, Colorado 80027, just outside of Boulder. Rodrigo Murillo is the CEO of DoJiggy and Charlie Read is listed as co-founder.

DoJiggy Review Table of Contents

  • Costs & Contract: DoJiggy offers a month-to-month contract with a 2.9% and $0.30 transaction rate and no early termination fees.
  • Complaints & Service: DoJiggy complaints number fewer than 10 on public complaints forums.
  • BBB Rating: DoJiggy has an “A+” rating and has received 0 complaints in the past 3 years. The company has been accredited by the Better Business Bureau since 2005.
  • Sales & Marketing: DoJiggy does not hire independently contracted agents and has not received any complaints about its sales team.
DoJiggy non-profit payment processing

DoJiggy processes payments for non-profits and fundraisers

DoJiggy Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Item Result
Total Online Complaints <10
Live Customer Support Yes
Most Common Complaint N/A

Clean Complaint Record

We cannot find any negative DoJiggy reviews at this time, and there is no indication that the company is a scam or a ripoff. If you have your own DoJiggy review to make, please do so in the comments below.

DoJiggy Lawsuits

We have not found any outstanding class-action lawsuits or FTC complaints filed against DoJiggy. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

WePay Complaints

Merchants should be aware that WePay has a track record of receiving complaints related to fund-holds and slow or unresponsive customer service. DoJiggy users have not specifically complained about WePay, but it is possible that WePay’s service will fall well short of the standard set by the best merchant accounts for great customer service.

DoJiggy Customer Support Options

DoJiggy offers a multitude of customer service options depending on the plan a merchant is enrolled in. They offer free tech support for its software from 9:00 to 6:00 MST, Monday through Friday, as well as paid after-hours support. Merchants using DoJiggy payments will be referred to WePay for processing issues, while merchants using third-party processors will be referred to their chosen company.

We have located a single DoJiggy customer service number:

(888) 436-1999 – Toll-Free General Customer Service

DoJiggy does not offer a dedicated email support address, however it does offer live chat support through its website. 

Since it supports other payment processing services, DoJiggy users should be sure that their chosen processor provides adequate customer support options.

DoJiggy Online Ratings

Here's How They Rate Online

Online Ratings Summary
Item Result
Total Complaints 0
Resolved Complaints 0

No BBB Complaints

DoJiggy currently has an “A+” rating with the Better Business Bureau and has been accredited since 2005. The company has not received any complaints to its BBB profile in the past three years. It has also not received any informal reviews on its BBB profile.

An “A” Performance Overall

Merchants should be sure not to rely on the BBB alone for validation of a company’s trustworthiness; there are proven reasons to be skeptical of BBB grades. However, given the company’s clean complaint record and time in business, we agree with the BBB’s rating at this time.

DoJiggy Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Item Result
Visa/Mastercard Flat Rate 2.9% + $0.30
American Express Rate 3.49% + $0.30
Chargeback Fee $15 per incident
Pledge for Crowdfunding Plan $499 Per Year
Golf and Events Pro Plan $399 Per Year
Donations Plan $39 Per Month
Unlimited Initiatives Plan $259 Per Month
Early Termination Fee None
PCI Compliance Fee None

DoJiggy Processing Costs

The standard DoJiggy merchant account pricing through WePay is a month-to-month agreement with no early termination fees, setup fees, PCI compliance fees, or monthly minimum fees. The company charges 2.9% plus $0.30 per transaction for Visa and MasterCard transactions and 3.49% plus $0.30 per transaction for American Express transactions processed on their hosted websites. The platform does not currently support ACH debit transactions. The company also charges $15 per chargeback, which is less than the standard $25 fee.

Third-Party Processing Costs

If merchants elect to use a third-party payment processor with DoJiggy’s software, they will have several options available. DoJiggy’s software integrates with, PayPal, iATS Payments, and Moneris.’s payment gateway is compatible with nearly all merchant accounts in the industry, meaning that merchants can select any partner as their merchant account provider. Third-party processors will impose their own pricing schedules in place of DoJiggy’s WePay pricing, and DoJiggy will add a $0.20 per transaction fee to all payments processed through a third-party merchant account.

DoJiggy Software Pricing

DoJiggy’s software packages come with costs that are separate from the company’s payment processing charges, and they charge annual fees according to the features included and the scale of the service.

The “Pledge for Crowdfunding” plan charges merchants $499 annually as well as $0.20 per credit card transaction. This plan is designed to support crowdfunded campaigns launched by charities, non-profits, and the like. This option is ideal for organizations that hold several campaigns over the course of the year as part of their fundraising initiatives.

The “Gold and Events Pro” plan charges merchants $399 annually. This plan is designed to support event-oriented fundraisers like golf tournaments. This option is ideal for organizations that hold ticketed events like golf tournaments as part of fundraising initiatives.

In addition to the two aforementioned event-tailored plans, DoJiggy offers another two plans as monthly subscriptions.

The “Donations” plan charges merchants $39 per month while offering donation management support options. The software platform facilitates recurring donations, mobile donations, and online technical support to users.

The “Unlimited Initiatives” plan charges merchants $259 per month while offering donation management support options. This option allows organizations to manage multiple campaigns that are part of their fundraising strategies. Unlike the “Donations” plan, this plan does require an annual contract.

Industry-Standard Pricing

All things considered, DoJiggy’s payment processing is priced comparably to its competitors. WePay’s pricing is generally a little higher than the pricing offered by the cheapest merchant accounts, but it is a common pricing model for non-profit payment processors. In addition, the company allows merchants to integrate third-party merchant accounts with its software, meaning that business owners are free to negotiate their own DoJiggy rates and fees independently. Given the company’s generally fair pricing and the lack of public complaints related to its contract terms, we have assigned it an “A” for now.

DoJiggy Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Item Result
Employs Independent Resellers No
Advertises Deceptive Rates No
Discloses All Important Terms Yes

No Independent Sales Agents

DoJiggy appears to primarily market itself via strategic partnerships and traditional advertising channels. There is currently no evidence that the company employs independent sales agents, and there are no DoJiggy reviews that describe unethical conduct by the company’s sales team. DoJiggy clearly explains that merchants are free to use third-party credit card processors with DoJiggy’s software, so merchants shouldn’t find themselves suddenly trapped in unexpected agreements.

Clearly Posted Pricing

DoJiggy posts its per-transaction fees through WePay and also lists the separate costs of its various software packages for anyone to review. This level of disclosure is consistent with the company’s previous efforts to disclose all important terms. We have accordingly assigned DoJiggy an “A” in this section, although we do always encourage DoJiggy users to ask an independent third party to look for any unnecessary fees in their statement.

DoJiggy pricing

DoJiggy’s pricing structure

Our DoJiggy Review Summary

Our Final Thoughts

A Solid Option for Certain Non-Profits

DoJiggy rates as a reliable payment processing software provider according to all available information. The company’s contract terms are transparent and competitive, and it allows users to independently seek their own pricing through a top-rated third-party merchant services provider if they wish. The company’s partnership with WePay is its only potential weakness, but there is no evidence at this time that DoJiggy merchants are dissatisfied with this option.

If you found this article helpful, please share it!

Your Comments & Reviews

How Did DoJiggy Treat You?

1 Responses

  • Vincent Edith

    I’ve had an incredible experience using DoJiggy for our fundraising events! This platform has truly streamlined our entire process, making it easy to manage registrations, collect donations, and engage with our supporters effortlessly. The user-friendly interface and customizable features are top-notch, allowing us to tailor our event pages to match our branding. We’ve received great feedback from our participants about the smooth registration process and hassle-free payment options. DoJiggy’s customer support team has been exceptional; they’ve always been responsive and helpful, promptly addressing any questions or concerns we had. Thanks to DoJiggy, our fundraising efforts have been more successful than ever, and we can’t wait to use their platform for our future events. Highly recommend DoJiggy to anyone looking to elevate their fundraising game!

Leave a reply

Your email address will not be published. Required fields are marked *


Comments must contain details about your experience. Please do not use ALL CAPS. Self-promotion, marketing content, or contact information of any kind will not be published. By submitting a comment, you are agreeing to our Comment Policy


Copyright © 2023, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). Getting paid to re-write this page? Click here to earn a reward.

Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with, Inc. ("CPO") in any form. The sole purpose of the material presented herein is to alert, educate, and inform readers. It is not intended as legal or financial advice. We may earn revenue if you obtain services from a provider that we recommend. See this page to learn how we support our operations.