Is GDPay the Best Choice for Your Payment Processing Needs?

We take our role in providing guidance and education regarding the card payment industry very seriously. At our own expense, we have vigorously defended our right to continue expose unethical and predatory practices in the industry, successfully defeating every attempt to silence us. However, fending off frivolous lawsuits is costly. To sustain these efforts, one of the ways we generate revenue is through affiliate partnerships with ethical providers. This means that some of our outgoing links connect business owners to trustworthy, low-cost payment processors, which is what most of our readers seek. We see this revenue channel as a win-win-win for everyone involved. Business owners find good processors, processors get good clients, and we are able to continue to provide a valuable service to the small business community. We also recommend and link to many services that do not compensate us. Our priority is to guide you to the best solutions for your needs, regardless of potential revenue. If you have questions, please feel free to contact us.

All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

GDpay

Rating
C
3/5
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Pros and Cons of GDpay

Pros

Transparent pricing
Positive customer feedback
Strong security measures

Cons

Potential high fees
Long-term contracts
Annual fees possible
Varying contract terms
Equipment leasing complications

Overview

In this GDPay review, we’ll take a close look at this U.S.-based merchant services provider, covering its credit card processing rates, contract terms, and the services it offers to small businesses. We’ll examine customer complaints, industry ratings, and employee feedback to provide a balanced view of the company’s reputation. Key areas of focus will include GDPay’s payment processing features, security measures, and customer support options, along with user reviews, potential legal issues, and details about fees and contracts as reported by the company and former clients. By the end, you’ll have a clear understanding of GDPay’s strengths and weaknesses to help determine if it’s the right fit for your business.

About GDpay

Screen Capture of GDpay Homepage
GDpay Homepage

Short for “Global Data Payments,” GDpay promotes itself as a small, family-owned merchant account provider founded in 2006.

Prestige Payment Systems Confusion

According to the company’s website it is operating as a DBA of Prestige Payment Systems, but it does not appear to the be same Prestige Payment Systems based in Oregon that has a 1.5 star rating as of our last update. The CEO of GDpay contacted us and stated the following:

We have no affiliation with this company and have used the Prestige Payment Systems, LLC DBA GDpay as or legal name for over 25 years. We are registered in Colorado and you can check the CO SOS.

Kevin Yox

We did, in fact, check with the Colorado Secretary of State which shows Prestige Payment System, LLC as formed in 1997 and GDpay in 2006– both by Kevin Yox. With that said, GDpay is a also registered agent of CardConnect, which is one worst providers that we have monitored over the last decade. Despite this affiliation GDpay appears to be maintaining a trend of positive reviews which we will cover more below.

Products & Merchant Services

Payment Processing

GDpay handles the processing of all major debit and credit cards for a wide range of business types. Their services include EMV card readers and swipers, POS systems, NFC payments, mobile solutions, virtual terminals, payment gateways, Level 2 and Level 3 processing, QuickBooks integration, invoicing, marketing services, and gift and loyalty programs.

Security and Compliance

GDpay places a significant emphasis on security, maintaining PCI certification and providing solutions for both card-present and card-not-present transactions.

Customer Reviews & Sentiment

Overview of GDpay Feedback

Our search revealed only a handful of negative GDpay reviews, none of which categorize the company as fraudulent or a scam. Within these comments, a particular review highlighted a substantial $700 early termination fee charged upon account closure.  According to the CEO, Kevin Yox:

We don’t charge cancelation fees The ONLY exception was if we gave the merchant equipment to use and it wasn’t returned when the account was canceled. This isn’t a cancelation fee it’s a fee to cover non-returned equipment.

The scarcity of user complaints suggests a general merchant satisfaction with GDpay’s services. We encourage you to share your GDpay experiences in the comment section below.

GDpay’s Commitment to Customer Support

GDpay offers a comprehensive support system for its merchants, evidenced by an array of contact numbers, an FAQ section, and a glossary available on its website.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop5
BBB RatingN/A
Google Maps5
Average Rating5

PaymentPop Rating for GDPay

Negative Feedback

There are no positive reviews published about GDPay on the PaymentPop website.

Positive Feedback

We were looking for a processor that could handle both our online store and occasional pop-up events and GDpay delivered. The system is flexible, the hardware works great on the go, and the real-time reporting keeps us in control. Their support team is also super responsive, which gives us peace of mind.

GDPay BBB Rating

The Better Business Bureau currently maintains a profile for GDpay under the name Global Data Payments. The profile is showing an “A+” rating with 0 complaints filed since the profile’s creation in 2016.

An “A” Performance

Since the BBB has not attributed a score to GDpay, this review will exclude this section from our overall rating. However, merchants should be aware that there are valid reasons to be skeptical of the BBB’s grades.

Google Maps Rating for GDpay

GDpay has a 5 out of 5 star rating based on 65 user reviews on Google Maps.

Positive Feedback

Working with GDpay has been easy and straightforward, their team is always responsive and able to assist and resolve any issues (which are incredibly rare), and bottom line, they’ve helped us save thousands on processing fees. We’ve been with GDpay for five years now and we’re looking forward to reaching ten!

Processing Rates & Fees

Various Contract Options

GDpay offers two standard contracts through First Data (Fiserv) and one each through TSYS and First American Payment Systems. While the pricing details for each contract differ, none of them include an early termination fee.

Five-Year Agreement via First Data

GDpay’s initial contract through Fiserv (accessible here and here) spans five years with a $49.95 setup fee, a $24.95 monthly gateway fee, and an included non-cancellable equipment lease. The leasing agreement may be optional if businesses do not require equipment from GDpay, and it’s advisable for clients to avoid signing lease terms if they can afford to purchase terminals outright.

Three-Year Agreement via First Data (Fiserv)

GDpay’s second contract through First Data (accessible here and here) spans three years with an annual PCI compliance fee of $49.95 and a $9.95 monthly statement fee. Unlike the first agreement, this one does not include an equipment lease, but businesses should ensure they aren’t part of any lease agreements in a separate document.

Contracts with TSYS and First American Payment System

GDpay’s contract with TSYS (accessible here and here) spans five years with no early termination fee unless the business operates in Arkansas, where a $50 termination fee applies. This is the only GDpay contract featuring a cancellation fee. GDpay’s contract with First American Payment Systems (accessible here) spans three years with an annual membership fee of $49.95 and a $6.95 monthly account fee.

Virtual Terminal and Payment Gateway Pricing

Alongside its in-store payment processing services, GDPay also promotes its virtual terminal and payment gateway services, known as CardPointe Pay. However, pricing details for these services are not disclosed. Additional GDpay rates and fees, such as gateway fees, technical support fees, batch fees, and additional transaction rates, typically apply to these e-commerce services.

No Termination Fees

Overall, GDpay’s five-year contract terms exceed industry averages, but the absence of termination fees renders this inconsequential. The listed GDpay fees are not exhaustive, so clients should review their final contracts before signing. The company receives an “A” rating in this regard due to the lack of complaints regarding GDpay’s contract terms and its policy of not imposing early termination fees. Nonetheless, business owners should compare all of GDpay’s terms with those of low-cost merchant account providers. We also recommend businesses explore our list of the top-rated merchant accounts.

Lawsuits & Legal History

No significant class-action lawsuits or Federal Trade Commission (FTC) complaints against GDpay have been uncovered in our research. Merchants seeking alternatives to legal action are advised to report their concerns to relevant regulatory bodies.

Employee Reviews & Sales Practices

No Sales Issues

GDpay appears to primarily market its services through an affiliate program and via traditional channels. There is no indication at this time that the company employs independent sales agents, and we’ve found no GDpay reviews that describe deceptive tactics by GDpay sales agents. This compares favorably to our list of best credit card processors.

No Deceptive Rates

GDpay also does not promote misleading rate quotes on its website. In fact, GDpay’s website includes sales copy that educates clients on the benefits of interchange-plus pricing, which is the most transparent rate structure available. This level of disclosure is uncommon among providers and has earned GDpay an “A” rating in this category. That said, if you suspect that GDpay has snuck hidden fees into your contract, we recommend seeking a third-party statement audit.

GDpay Competitors

Compare GDpay to competitors that earned top marks.

Bottom Line

GDpay is considered a reliable credit card processing provider. The company has demonstrated a commitment to transparent pricing and maintaining high standards of customer service, which are significant factors in its favorable assessment. However, potential clients should be aware that GDpay’s standard contract terms might involve multi-year commitments and associated early termination fees, which could be a concern for some businesses.

Business owners are advised to approach agreements with GDpay with due diligence. It’s essential to thoroughly review any contract, particularly the fine print regarding the length of the agreement and termination policies. Negotiating these terms can sometimes result in more favorable conditions. Additionally, comparing GDpay’s services and fees with those offered by top-rated credit card processors is recommended to ensure that they are getting the best possible deal. As GDpay continues to develop its business and more feedback becomes available, particularly through channels like the Better Business Bureau (BBB), our rating of the company may be adjusted to reflect new insights and customer experiences.

Read Actual User Reviews

All user reviews have been moved to our partner, PaymentPop.com

Contact GDpay

Contact & Customer Support
Owner and ManagerCraig Yox
Headquarters1729 Clarkson St, Denver, Colorado 80218
(888) 600-2602Toll-Free Customer Service
Additional Support ChannelsOnline Support Form
Websitegdpay.com