Agree with our rating?
Leave a comment below
Groupon Payments Review
Agree with our rating?
Update 7/29/15: Groupon Payments has been rebranded as Breadcrumb. Please see our Breadcrumb review for more information about this product.
Groupon Payments (grouponworks.com/merchant-solutions/payments) is a new service launched by the popular daily deal website, Groupon.com, which enables merchants to accept credit card payments via their smartphones. Like its predecessors, such as Square and GoPayment, Groupon Payments includes a free app and audio jack card reader, and doesn’t appear to have any other monthly fees or time commitments. Additionally, the company claims that it will beat any competitors’ fees if they offer the exact same service.
Groupon provides very little detail about the Terms & Conditions of Groupon Payments or its complete pricing schedule via its website. Some might even say that the rates quoted on the site are slightly deceptive. Groupon promotes a swipe rate of 1.8% plus $0.15 per transaction for VISA, MasterCard and Discover (2.3% + $0.15 for keyed sales) and 3% plus $0.15 for swiped AMEX transactions ( keyed: 3.25% + $0.15). According to other sources, these low rates are reserved only for merchants who run “Daily Deals” with Groupon. Otherwise, the swipe increases to 2.2% plus 15 cents per transaction for VISA, MasterCard and Discover. It is unclear as of this review how much the keyed and AMEX rate increases because Groupon does not publish this information, instead requiring merchants to enroll or call a customer service line.
It is too early to rate how well the service is performing with merchants, or if there are any common complaints. However, Groupon is providing a dedicated support team reachable by both phone and email seven days a week, which may be advantage over competitors like Square. The company, itself, currently holds an “A” rating with the Better Business Bureau (BBB) and has been accredited since 2009. As of this review, the report states that 498 complaints have been filed within the last 36 months and that all but 62 have been resolved to the customer’s satisfaction. It should be noted that complaints against the company could be from merchants as well as consumers. Numerous complaint also exist outside of the BBB, most of which appear to be consumers reporting problems with merchants who ran a Groupon Daily Deal.
Groupon Customer Reviews
Here's What Their Clients Say
Groupon Online Ratings
Here's How They Rate Online
Groupon Fees, Rates & Costs
A Closer Look at The Contract
Groupon Employee Reviews & Sales Tacitcs
Should You Work For Them?
Copyright © 2023 CardPaymentOptions.com, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). Getting paid to re-write this page? Click here to earn a reward.
Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with CardPaymentOptions.com, Inc. ("CPO") in any form. The sole purpose of the material presented herein is to alert, educate, and inform readers. It is not intended as legal or financial advice. We may earn revenue if you obtain services from a provider that we recommend. See this page to learn how we support our operations.