In this review of Mega M LLC, we will provide a detailed overview of the company’s credit card processing services. We will cover the range of services they offer, including point-of-sale (POS) systems, mobile payment solutions, and e-commerce capabilities. The review will identify the types of businesses that might benefit from these services. Additionally, we will examine client and customer reviews to highlight common trends and potential concerns. The article will also address the company’s pricing structure, contract terms, and specific services provided. By the end of this review, you will understand whether Mega M LLC meets your payment processing needs.
About Mega M LLC
Established in 2006, Mega M LLC, powered by First Data (now Fiserv), is a U.S. merchant account provider with over 100 independent agencies nationwide and a full-service in-house staff. The company also appears to operate a subsidiary or DBA called “Prime Payment Solutions.”
Traditional Merchant Accounts and Processing Solutions
Mega M LLC offers traditional merchant accounts alongside Cash Discount and Surcharge Programs available to a wide range of businesses including retail, restaurants, e-commerce, mail order, telephone order, petroleum, convenience stores, contractors, home-based businesses, supermarkets, hospitality, and lodging businesses, among others.
In today’s business landscape, the ability to accept electronic payments is crucial. Mega M LLC helps businesses set up merchant accounts and provides modern credit card processing technology at competitive prices for various types of businesses, including retail stores, restaurants, and kiosks. The company’s PCI-approved payment networks ensure the efficient authorization, settlement, and funding of customer transactions. Mega M LLC manages all necessary activities for processing both credit and debit card transactions.
Payment Types and Processing Technology
Mega M LLC supports a wide range of payment types, including MasterCard™, PIN-based debit transactions, American Express (with separate approval), Diners Club, Discover (with separate approval), loyalty cards, EBT food stamps, ACH payments and collections, check processing, charity processing, recurring billing, Voyager & Wright Express with full acquiring and next-day funding, multi-currency and dynamic currency conversion, Pro Fleet, ATM processing, JCB (with separate approval), Union Pay, e-wallets, gift cards, and more. Their processing solutions include next-day funding, payroll and payroll cards, convenience fee cash discount program, technology fee surcharge program, various reporting options, and different billing and funding arrangements.
POS Solutions and Peripheral Support
Mega M LLC provides POS solutions such as PC legacy systems, tablet cloud-based systems, and smart technology countertop terminals and pin pads. These systems can turn any PC or tablet into a payment-accepting device without interfering with other programs. They support a wide range of peripherals, allowing businesses to accept various payment types, including credit, debit, EBT, check processing, and gift/loyalty cards. The provided POS solutions are secure and comply with the latest security and data encryption standards.
Industry-Specific Solutions
Mega M LLC offers tailored solutions for various industry sectors, including retail, restaurants, e-commerce, hospitality, fine dining, cafes, petroleum, supermarkets, mobile businesses, ATM machines, and secure merchant POS systems for smartphones or tablets. Each sector has dedicated solutions detailed on the company’s website, addressing the unique needs of different business environments.
Mega M LLC Customer Reviews
Here's What Their Clients Say
Customer Reviews Summary
Total Online Complaints
<10
Live Customer Support
Yes
Most Common Complaint
N/A
Recent Lawsuits
No
Few Merchant Complaints
Our search yielded only a few negative Mega M LLC reviews, found in the comment section of this review and on other consumer protection websites. Among these, two complaints seemed to lack credibility, presenting as personal attacks rather than substantive critiques. The valid criticisms focused on aggressive telemarketing tactics and questionable billing practices. Considering Mega M LLC’s size and duration in the market, the complaint rate is relatively low. However, it’s worth noting that some complaints might be redirected to Pivotal Payments or First Data (Fiserv), Mega M LLC’s partners. If you have an experience with Mega M LLC, please share your review in the comments section below to help others make informed decisions.
Mega M LLC Lawsuits
No outstanding class-action lawsuits or Federal Trade Commission (FTC) complaints against Mega M LLC have been identified. Clients preferring non-litigious methods to address their concerns are encouraged to report them to the relevant supervisory organizations.
Mega M LLC Online Ratings
Here's How They Rate Online
Online Ratings Summary
BBB Reports
0
Clean Complaint Record
Mega M has been accredited with the Better Business Bureau since January 2016 and currently maintains an “A+” rating. The company has been accredited by the BBB since 2016. The company has received 0 complaints in the past 36 months years.
An “A” Performance Overall
In addition to its clean complaint record, Mega M LLC also has not received any informal reviews to its BBB profile during that span. It should be noted that those reviews are not subject to verification. It is this website’s policy to award companies with 0 complaints an “A” rating. As such, we agree with the BBB’s rating.
Mega M LLC Fees, Rates & Costs
A Closer Look at The Contract
Rates & Fees Summary
Cancellation Penalties
Yes
Monthly & Annual Fees
Yes
Processing Rates
1.00% - 4.99%
Equipment Leasing
Yes
Contract Overview for Mega M LLC
The standard agreement for Mega M LLC, processed through Pivotal Payments, outlines a three-year term with subsequent one-year automatic renewals. This contract includes an annual PCI compliance fee of $149, a monthly minimum charge of $25, and an early termination fee—$495 for businesses with monthly transactions over $25,000 and $395 for those below this threshold. Furthermore, there is mention of a long-term, non-cancellable equipment lease agreement facilitated by First Data Global Leasing.
E-commerce Services Pricing Structure
Mega M LLC also offers virtual terminal and payment gateway services as part of its e-commerce solutions. Specific pricing details for these services are not provided directly on their website. However, potential clients should expect additional costs such as gateway fees, support fees, and batch fees, which are common to e-commerce transactions.
Feedback on Fees
A notable complaint found in the comments of a review highlighted an unexpected $99 PCI Compliance fee charged three times within a single year, significantly exceeding the average industry rate. Despite this, the scarcity of complaints might suggest a general customer satisfaction with Mega M LLC’s services and fee structure.
Comparative Cost Analysis
Considering the contract terms, including the significant early termination fee and the high annual PCI compliance fee, Mega M LLC’s offerings may not align with the most competitively priced merchant accounts available. Merchants are advised to thoroughly review terms and consider comparisons to ensure alignment with their financial and service expectations.
Mega M LLC Employee Reviews & Sales Tacitcs
Should You Work For Them?
Jobs & Marketing Summary
Uses Independent Resellers
Yes
Telemarketing
Yes
Misleading Marketing
No
Discloses All Important Terms
No
A Mix of Approaches
Mega M LLC appears to utilize telemarketing and independent sales agents to market its services. The use of independent sales agents is generally linked to higher complaint volumes, but in the case of Mega M LLC, it does not appear to be a major issue. The company also advertises a “customer-driven in-house staff team.”
Potentially Aggressive Methods
The few Mega M LLC reviews we were able to locate did not mention any specific disreputable behavior by Mega M LLC agents, although we did find one complaint about an aggressive telemarketing campaign (“Their pitch in supposed to make us initially believe that they are already our current processor. Their service may be the best or the worst, I don’t know. But their tactics stink and they interrupt me and my business all day long.”) and another about general deceptive conduct.
No Misleading Tactics
To its credit, the company does not appear to engage in any misleading advertising in its official materials. The company’s low complaint total has qualified it for an “A” rating for this section. If you suspect that Mega M LLC is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden charges.
Our Mega M LLC Review Summary
Our Final Thoughts
By our standards, Mega M LLC rates as an above-average credit card processing provider. The company appears to offer average contract terms through Pivotal Payments and employs standard hiring practices. The overall lack of valid complaints suggests that Mega M LLC is not a ripoff or scam operation.
Nevertheless, we advise readers to carefully examine the terms of any contract they are offered. It is also prudent to compare Mega M LLC’s costs and services with those of top-rated providers. This due diligence will help ensure that businesses secure the most favorable terms and pricing for their credit card processing needs, leading to a more informed and beneficial decision.
Contact Mega M LLC
Contact & Customer Support
President and CEO
Miron Gillyadoff
Address
2376 60th Street, 3rd Floor Brooklyn, New York 11204
Toll-Free Support
(888) 634-2657
Additional Support Channels
Online Contact Form and Live Chat
Testimonials & Complaints
How Did Mega M LLC Treat You?
2 User Reviews
Thomas Macksoud
I have had MEGA M credit card processing for over 2 years now and have had several issues with them overcharging and padding my monthly charges. in the latest issued statement I received a charge of $99 for PCI Annual Fee which was placed on my statement for the 3rd time in one year.
I caution you to do business with a company so dishonest.
VERY BAD BUSINESS.
STAY AWAY FROM MEGA M!!!
Jack
I didn’t make ani transaction for 2month,and they charge mi $89.95 2 times. Mega M- still money
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Thomas Macksoud
I have had MEGA M credit card processing for over 2 years now and have had several issues with them overcharging and padding my monthly charges. in the latest issued statement I received a charge of $99 for PCI Annual Fee which was placed on my statement for the 3rd time in one year.
I caution you to do business with a company so dishonest.
VERY BAD BUSINESS.
STAY AWAY FROM MEGA M!!!
Jack
I didn’t make ani transaction for 2month,and they charge mi $89.95 2 times. Mega M- still money
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