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Momentum Payment Systems Review

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Momentum Payment Systems

Rating
D
2/5
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Updated 2/8/2019: The Momentum Payment Systems website (momentumpayments.com) redirects to EVO Payments International. As a result of Momentum's parent organization Encore Payment Systems being acquired by EVO in 2013, it appears that Encore and all of its DBAs have been fully absorbed into the EVO Payments International brand. For up-to-date information about this organization, see our EVO Payments International review. Momentum Payment Systems (momentumpayments.com) is an alternate business name of Encore Payment Systems. Like Encore and Prodigy Payment Systems, Momentum is based out of Addison, Texas. Encore was founded in 2004. Momentum Payment’s overall rating is based on our Encore Payment Systems review. Also see our reviews of this company's other known DBAs: - Prodigy Payment Systems - MOCA Payment SystemsKey Points
  • Sales & Marketing: Momentum Payment Systems hires independent sales agents and has received a high number of complaints about its sales practices.
  • Costs & Contract: Momentum Payment Systems appears to offer a three-year contract through EVO Payments International with an early termination fee of $195 or more.
  • Complaints & Service: Momentum Payment Systems and its DBAs have received more than 100 public complaints.
  • BBB Rating: Momentum Payment Systems does not have a profile with the Better Business Bureau at this time.
  • Rates & Fees: How Merchants Got The Best Rates With Momentum Payment Systems

Customer Reviews & Sentiment

This section is covered in the Encore Payment Systems review.

Summary:

  • Company has received a moderate-to-high number of complaints for time in business
  • Numerous complaints have been filed by former employees and agents
  • Common complaints include expensive and non-cancellable equipment leases, and undisclosed/”hidden” fees

Industry Scores & User Ratings

Momentum Payment Systems does not have a profile with the Better Business Bureau at this time. We therefore will not factor a BBB rating into this review.

Processing Rates & Fees

Momentum Payment uses the same merchant account agreement as Encore. An older version is available below. In recent months, merchants have reported even more expensive contract terms than those shown in the linked document.

Summary:

  • Pricing will vary by merchant based on business type and sales agent.
  • Standard contract includes 3- or 4-year service agreement
  • Early Termination Fee (ETF) of $195 but some merchants have reported ETFs of $450 or more
  • Equipment leases often have a 4-year commitment and cannot be cancelled without paying the full lease amount, often in the thousands of dollars (leasing equipment is optional)
  • See the Encore Merchant Application

Momentum Payment Systems Competitors

Compare Momentum Payment Systems to competitors that earned top marks.

Bottom Line

Momentum Payment Systems rates poorly as a credit card processor due to its close affiliation with Prodigy Payment Systems and Encore Payment Systems. For a full understanding of Momentum Payment Systems, please visit the Encore Payment Systems review.