Overview
In this review of Payment Logistics, we provide a detailed overview of the company's credit card processing services. We will discuss the range of services offered, including POS systems, payment gateways, and mobile payment solutions, and identify the types of businesses that may benefit from these services. We will also examine client and customer reviews to highlight common trends and potential concerns. Additionally, we will cover the company's pricing structure, contract terms, and specific services included. By the end of this article, you will have a clear understanding of whether Payment Logistics meets your payment processing needs.
About Payment Logistics
Founded in 2004, Payment Logistics LLC is a small-to-mid-sized payment processor based in San Diego, California. Though the company has previously claimed to be a direct processor, it uses the First Data (now Fiserv) network for its processing purposes.
In 2022, Payment Logistics was purchased by Fortis. It appears the two companies are merging, and it's unclear what this means for the PL brand at this time.
![](https://www.cardpaymentoptions.com/wp-content/uploads/2024/07/PaymentLogistics-homepage.webp)
Payment Logistics Products and Services
Payment Processing
Payment Logistics handles the processing of major debit and credit cards, focusing on merchant accounts, credit card processing hardware and software, and data security services. Their services include EMV card readers, NFC payments, mobile payments, POS solutions, e-commerce solutions, and gift and loyalty programs.
Integrated Payment Solutions for Businesses
Payment Logistics provides integrated payment solutions tailored to various business sectors. These solutions integrate the payment processing system with the existing Point of Sale (POS) or management software of businesses. This integration allows businesses to manage transactions and track sales records without using multiple systems.
Paygistix Technology Platform
Payment Logistics' services are built around its proprietary Paygistix technology platform. Paygistix offers tools and features for transaction management, detailed reporting, and payment processing.
Dustin Niglio
From Management:
We do not assess an early termination fee when a merchant closes their doors. Unfortunately, we do not always learn why an account is closed at account closure. Once this was brought to our attention, we refunded this merchant right away. We regret the inconvenience this caused Teresa and wish her the best of luck in here future endeavors.
Our early termination policy is designed to cover expenses associated with an account that we may not recoup should the account not live out the initial contract term. We also have a rate match guarantee so regardless whether the account is within the initial contract term or not, we will always match or beat a competitive rate. That way our clients never have to worry about being locked into a deal that is not competitive.
Teresa
I just closed my account with Payment Logistics since I had to close my retail store. I was slammed with a $500 fee even though when I signed on with them I told them that my lease wasn’t even as long as the contract and I wasn’t sure that I’d renew the lease. I was assured that I wouldn’t be charged the fee if I closed my shop, that it was just if I dropped them for another processor for my store. I also find it poor business practice if they charge the full $500 even if you are just barely short your contract term, but that’s beside the point. Anyway, a rep at the 1-800 number, along with my local rep’s boss, both told me they would reverse the fee, but I NEVER heard back from them, after numerous attempts. Although they initially claimed THEY were different and honest and fair, this company seems to be as sleazy as the rest of them!