UPDATE 3/12/2019: The SuitePay website is currently inaccessible, but it was available as recently as December 2018. We have found no evidence that the company has gone out of business, so we will continue to monitor the situation until we have clearer information. If you have any information about SuitePay’s status, please share it in the comment section below this review. For now, we are withholding a rating until the company’s site returns.
International E-Commerce Specialists
Incorporated in the U.S. and UK in 2014, SuitePay (suitepay.com) is a payment service provider that specializes in international e-commerce payment processing. The company also serves high risk business types that require offshore processing. SuitePay is capable of setting merchants up with merchant accounts through banks around the world and is partnered with multiple acquiring banks in order to serve its broad merchant base.
In June 2018, a multilevel marketing company “My Online Business Education,” also known as MOBE, was charged with cheating consumers out of over $125 million. The company, a self-designated business education program made misleading claims that its customers would make “substantial income” and stated it would teach them “everything they need to know to become multi-millionaires” after paying an initial $49 fee to access a “proven” 21-step program. MOBE then pressured customers into purchasing additional memberships, seminars, and private memberships, with costs ranging from $2,500 to over $64,000, not including monthly subscription fees. The company did not deliver on its promises, but instead left consumers with massive debts after pushing them to invest in higher levels of MOBE programming. SuitePay served as one of the company’s payment processors and collected over $1.6 million in credit card receipts for MOBE. The payment service provider has reportedly absconded with the money. The case’s receiver is investigating the claim against SuitePay, but it is not yet known whether a criminal complaint will be filed against the credit card processor.
SuitePay’s U.S. headquarters can be found at 15 Enterprise, Suite 430, Aliso Viejo, California 92656, while its UK and Spain headquarters are located at Office 3 Unit R1 Penfold Works, Imperial Way, Watford, WD24 4YY, and Passeig de Gràcia, 103, 08008 Barcelona, Spain, respectively. Matthew Hetland and James Moran are listed as the directors of SuitePay in the company’s UK business filing, but Tarun Juneja is the registering agent for the company in the state of California.
SuitePay Review Table of Contents
- Sales & Marketing: SuitePay does not appear to hire independent sales representatives and has not received any complaints about its sales practices.
- Costs & Contract: SuitePay appears to offer variable contract terms depending on each merchant’s business type and risk profile.
- Complaints & Service: SuitePay has received fewer than 10 public complaints.
- BBB Rating: SuitePay has an “A+” rating with the Better Business Bureau and has received zero complaints in the past three years.
- Rates & Fees: How Merchants Got The Best Rates With SuitePay