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Should You Trust Turnkey Processing For Your Business?

Name: Turnkey Processing
Item: Turnkey Processing
Rating: 5
Author: Phillip Parker

Author: Phillip Parker

Updated: September 25, 2025

Maintained Since: September 8, 2016

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We take our role in providing guidance and education regarding the card payment industry very seriously. At our own expense, we have vigorously defended our right to continue expose unethical and predatory practices in the industry, successfully defeating every attempt to silence us. However, fending off frivolous lawsuits is costly. To sustain these efforts, one of the ways we generate revenue is through affiliate partnerships with ethical providers. This means that some of our outgoing links connect business owners to trustworthy, low-cost payment processors, which is what most of our readers seek. We see this revenue channel as a win-win-win for everyone involved. Business owners find good processors, processors get good clients, and we are able to continue to provide a valuable service to the small business community. We also recommend and link to many services that do not compensate us. Our priority is to guide you to the best solutions for your needs, regardless of potential revenue. If you have questions, please feel free to contact us.

All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

Turnkey Processing

Rating

5/5

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Pros

Diverse payment solutions

Customizable POS systems

Transparent pricing

Flexible contract terms

Strong industry reputation

Cons

Potential termination fees

Possible equipment leasing

Variable pricing structures

Unclear contract terms

Potential hidden fees

Overview

In this review of Turnkey Processing, we take a closer look at the company’s payment processing solutions, including credit card processing, point-of-sale systems, and e-commerce services. We examine their pricing, contract terms, and customer feedback to provide a clear understanding of what the company offers. The review also considers fee transparency, the quality of customer support, and overall merchant satisfaction. By the end, you will know whether Turnkey Processing is the right choice for your business’s payment processing needs.

About Turnkey Processing

Screen Capture of Turnkey Processing Homepage — Turnkey Processing Homepage

Founded in 2008, Turnkey Processing is a merchant account provider that offers credit card processing for most standard-risk business types. The company resells the products and services of First Data (now Fiserv), placing a particular emphasis on the Clover POS system.

Products & Merchant Services

Payment Processing

Turnkey Processing offers payment processing services for major debit and credit cards. This service allows businesses to accept payments from a variety of card networks.

POS Systems – Linga and Clover

Turnkey Processing provides Point of Sale (POS) systems, including Linga and Clover. These systems are designed to streamline business operations by managing sales transactions, inventory, and customer interactions efficiently.

Mobile Payments

Turnkey Processing supports mobile payment solutions, enabling businesses to accept payments via smartphones and other mobile devices.

e-Commerce Solutions

Turnkey Processing offers e-commerce solutions to facilitate secure online transactions.

Software Integrations

Turnkey Processing provides software integration services, allowing businesses to seamlessly integrate payment processing with their existing software systems.

Customer Reviews & Sentiment

Low Complaint Total

At present, only a few Turnkey Processing reviews are available, indicating that the company is not associated with scam or ripoff allegations. In fact, Turnkey Processing boasts a significant amount of positive feedback across various social media and search platforms. Many commendations highlight the company’s “flexibility,” suggesting that Turnkey Processing’s sales agents prioritize accommodating merchants with suitable pricing. If you have your own Turnkey Processing review to share, please contribute in the comments below.

Turnkey Processing Lawsuits and Fines

No ongoing class-action lawsuits or FTC complaints have been found against Turnkey Processing. Dissatisfied clients seeking recourse against the company may consider reporting their concerns to relevant supervisory organizations.

Turnkey Processing Customer Support Options

While negative complaints about Turnkey are sparse, those available generally cite issues with customer service. Although Turnkey provides phone and email contact information on its website, it’s uncertain whether these channels are dedicated solely to customer support. Despite this, Turnkey’s largely clean complaint record earns it an “A” rating in this category, though it falls short of being considered a top-rated provider for exceptional customer service.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop	5
BBB Rating	5
Trustpilot	4.6
Google Maps	5
Average Rating	4.86

PaymentPop Rating for Turnkey Processing

Negative Feedback

There are no negative reviews published about Turnkey Processing on the PaymentPop website.

Positive Feedback

I started with Turnkey via Clover POS. Clover has been sufficient for our transaction needs for five years BUT the service we get from Turnkey has been exceptional. There has never been a issues (tech to expanding our services) Turnkey has not jumped in, stepped up and followed through on that we have not been 100% satisfied on. I’m sorry it took me five years to sing their praises – but they’re well earned.

Turnkey Processing BBB Rating

Turnkey Processing has been accredited with the Better Business Bureau since September 2017 and is currently showing an “A+” rating. The company has received 0 complaints through the BBB in the past 36 months. It also has not received any negative informal reviews, although it should be noted that these reviews are not always subject to verification by the BBB. Turnkey has a 5 out of 5 star rating based on 35 user reviews on the Better Business Bureau website.

What Merchants Say

Turnkey Processing has received 6 reviews on its BBB profile from the past 36 months. Satisfied clients laud the company’s rates and overall experience with the company. Feedback this positive is a sign of Turnkey Processing being rated among top-rated credit card processors.

An “A” Performance

Given the fact that the company has not received any complaints, we agree with the BBB’s rating. Business owners should note, however, that there are good reasons to be skeptical of the BBB’s rating system.

Trustpilot Rating for Turnkey Processing

Turnkey Processing has a 4.6 out of 5 star rating based on 22 user reviews on Trustpilot.

Positive Feedback

Turnkey has been there with any issues that arise. One phone call always takes care of any issue. There’s not many issues, As a business owner it’s great to know that there’s another. Co. Out there that really cares…. keep up the good work!!

Negative Feedback

There are no negative reviews published about Turnkey Processing on Trustpilot.

Google Maps Rating for Turnkey Processing

Turnkey Processing has a 5 out of 5 star rating based on 343 user reviews on Google Maps.

Positive Feedback

Turnkey Processing as one of the best point-of-sale companies I’ve worked with in a long time. Their customer service representatives are always kind & helpful when there is a question or problem.

Employee Reviews & Sales Practices

No Sales Complaints

Turnkey Processing appears to market its services through telemarketing, independently contracted sales representatives, and traditional advertising. The combination of telemarketing and independent reps is usually tied to elevated complaint rates within the credit card processing industry, but Turnkey Processing appears to be an exception. We are currently unable to locate any Turnkey Processing reviews that describe unethical conduct by sales reps.

This compares favorably to our list of best credit card processors.

No Deceptive Quotes

Furthermore, the company does not promote any misleading rate quotes or unrealistic guarantees on its website. However, if you suspect that Turnkey Processing is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden costs. Due to the company’s clean complaint record and seemingly transparent marketing, we will assign it an “A” in this section.

Turnkey Processing Competitors

Compare Turnkey Processing to competitors that earned top marks.

Pricing

Bottom Line

According to all available information, Turnkey Processing rates as an excellent credit card processing provider. The company has received mostly positive feedback and does not appear to engage in deceptive marketing tactics. However, business owners should thoroughly inquire about their specific contract terms, as individual savings may vary depending on the agents they interact with.

To secure the best possible deal, readers should also compare Turnkey Processing’s pricing and terms with those of the top-rated credit card processors. This comparison ensures businesses receive competitive rates and terms that best suit their unique needs.

Read Actual User Reviews

See User Reviews Write a Review

All user reviews have been moved to our partner, PaymentPop.com

Contact Turnkey Processing

Contact & Customer Support
CEO	Steven Martorelli
Headquarters	546 S Broad St 3D, Meriden, CT 06450
Toll-Free Support	(800) 722-3390
Local Office	(203) 238-4636
Additional Support Channels	Online Contact Form
Website	processwithturnkey.com

About Us

CardPaymentOptions.com

Established 2009

My name is Phillip Parker, and I started this website back in 2009 as a simple blog to call out shady credit card processors that were taking advantage of small business owners. At the time, I had no idea this side project would grow into a leading voice pushing for transparency and integrity in the payment processing industry. I also didn't anticipate just how far some of these companies' owners would go to try to silence me.

I was recruited out of college for a sales role with a credit card processor. At the time, I didn't realize the “training” was really about tricking me... into selling business owners expensive processing with hidden fees and long-term service agreements. In my first few sales, I unknowingly cost friends and family thousands of dollars after they trusted me to switch their services. When it finally clicked that something was seriously wrong, I was furious. I quit immediately and made a promise to expose that company and any others operating the same way. That promise is what led to the creation of this website.

As I wrote about these processors, their tactics, and the people behind them, the articles started to spread among business owners. News organizations picked up the stories, readers shared them online, and traffic to the blog took off. Unsurprisingly, that also caught the attention of the companies and individuals I was exposing.

Over the last 17 years, I've received several anonymous death threats and defeated four lawsuits meant to intimidate me into taking my blog down. Their efforts to muzzle me only made my determination to expose them even stronger, leading me to work with state authorities to help shutdown some of the worst offenders.

I'm proud to say that of the millions of people who have read my work, thousands have taken the time to write and thank me for helping them narrowly avoid a very costly mistake. This blog has played a small role in pushing the industry toward more ethical practices - but there are still bad actors out there, which means the work isn't done.

If I can offer one piece of advice, it's this: get every promise in writing, and take the time to review contracts carefully. Tools like ChatGPT can help surface red flags and uncover expensive surprises buried in the fine print.

If you've made it this far, thank you for reading. I truly appreciate you being here, and I wish you every success with your business.

Our Research Methodology

Pricing & Fees

We analyze all costs including rate structures (interchange-plus, tiered, flat-rate, etc), monthly fees, equipment costs, early termination fees, and hidden charges. This data is gathered from service agreements, statements and client feedback.

Features & Technology

Evaluation of POS systems, e-commerce integrations, mobile capabilities, reporting tools, recurring billing..., and developer resources. When possible, we directly test services and hardware. Otherwise, we rely on client feedback and public information.

Customer Support

We evaluate availability across phone, email, chat, and social channels. Measuring hold times, night and weekend availability, and client feedback regarding effectiveness, professionalism, and resolution rates.

Contract Terms & Conditions

We review service agreements and equipment contracts for reasonability, transparency, and fairness. We focus on uncovering any predatory clauses, such as unjustified early termination fees, hidden costs, and unclear cancellation policies.

User Experience

We comb the internet and interview current and former clients to evaluate the overall user experience and identify any common pain points that may impact the user experience.

Sales & Marketing Practices

We evaluate sales tactics, marketing materials, and client feedback to determine the level of transparency and ethical nature of the provider's approach. Does the provider publicly disclose pricing? Do they use teaser rates? We score based on these and other factors.

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