Updated 1/16/19: The Bancard Systems website has been inactive for over two years as of this update, and it appears that the company is no longer in business. If you have any knowledge of Bancard Systems’s status (including any rebrandings or DBAs, please share that information in the comment section below this review.
Founded in 1991, Bancard Systems (bancardsystems.com) is a Valencia, California-based merchant account provider that serves most standard-risk business types. The company is a reseller of First Data and Elavon products and services and is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, California, and Elavon. James Gallo is the president of Bancard Systems, which is headquartered at 25060 Avenue Stanford #260, Santa Clarita, California 91355.
Bancard Systems Customer Reviews
Customer Reviews Summary
Total Online Complaints
<10
Live Customer Support
Yes
Most Common Complaint
N/A
We are currently unable to locate any negative Bancard Systems reviews, and there is no evidence to suggest that the company is a scam. This clean complaint record is exceptional for a company that has been in operation since 1991. It’s possible that Bancard Systems serves a very small merchant base, or that some complaints intended for Bancard Systems are instead filed against First Data and Elavon. However, we can find no evidence that this is occurring. Bancard Systems offers phone and email contact information on its website and states that it offers 24/7 phone support.
Bancard Systems Customer Satisfaction Ratings
Online Ratings Summary
Product & Service Complaints
0
Billing & Collection Complaints
0
Advertising & Sales Complaints
0
Guarantee & Warranty Complaints
0
Delivery Complaints
0
Bancard Systems currently has an “A+” rating with the Better Business Bureau and is not showing BBB accreditation. The company has not received any complaints in the past three years. It also has not received any positive or negative informal reviews on its BBB profile, although it should be noted that these reviews are not subject to verification by the BBB. In light of the company’s spotless BBB profile, we agree with its “A+” rating.
Bancard Systems Fees, Rates & Contract
Rates & Fees Summary
Swiped Rate
Variable
Keyed-in Rate
Variable
Early Termination Fee
Variable
PCI Compliance Fee
Variable
Equipment Lease Terms
Variable
There is very little publicly available information about the standard Bancard Systems contract at this time. The company’s website states that it does not charge statement fees, application fees, batch header fees, or reprogramming fees, but it mentions nothing about potential early termination fees, PCI compliance fees, monthly minimum fees, or pricing structures. It is highly likely that Bancard Systems customizes its pricing according to each business’s size, time in business, and processing history, so merchants should be sure to request and review all relevant documentation before opening an account. We cannot currently find any complaints relate to Bancard Systems’s pricing and fees, so we will assume that most of the company’s merchants are content with the rates they pay. If you have any specific knowledge of the standard Bancard Systems contract, please share that information in the comment section of this review.
Bancard Systems Employee Reviews & Sales Practices
Jobs & Marketing Summary
Employs Independent Resellers
No
Advertises Deceptive Rates
No
Discloses All Important Terms
No
Bancard Systems appears to utilize inside sales, strategic partnerships, and traditional advertising to market its products and services. There is no evidence that the company hires a large number of independently contracted sales agents, and we cannot find any Bancard Systems complaints that accuse the company’s sales representatives of unethical conduct. As an additional point in its favor, Bancard Systems does not advertise any unrealistic guarantees or misleading rate quotes in its official marketing materials. All of these factors have earned the company an “A” rating in this section.
Bancard Systems Review Summary
Bancard Systems rates as a reliable merchant services provider according to all available information. The company enjoys a clean complaint record after over 20 years in business and appears to emphasize transparent sales practices and quality customer support. Our rating for Bancard Systems may be subject to change once more information is available about its contract terms.
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Reader Comments, Testimonials & Complaints
1 User Reviews
Camden Annette
I am thrilled with my experience using Bancard Systems for my payment processing needs. Their services have been a game-changer for my business. The streamlined payment solutions they offer are top-notch, making transactions smooth and hassle-free.
From the moment I signed up, their customer support team impressed me with their responsiveness and expert guidance. They were always ready to address any queries I had, ensuring I was set up for success. With Bancard Systems, I feel confident in the security and reliability of my payment processing, leaving me with more time to focus on growing my business.
Their user-friendly interface and comprehensive reporting tools have made managing transactions a breeze. Plus, the competitive rates they offer have positively impacted my bottom line. I highly recommend Bancard Systems to any business owner looking for a trusted and efficient payment processing partner.
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Camden Annette
I am thrilled with my experience using Bancard Systems for my payment processing needs. Their services have been a game-changer for my business. The streamlined payment solutions they offer are top-notch, making transactions smooth and hassle-free.
From the moment I signed up, their customer support team impressed me with their responsiveness and expert guidance. They were always ready to address any queries I had, ensuring I was set up for success. With Bancard Systems, I feel confident in the security and reliability of my payment processing, leaving me with more time to focus on growing my business.
Their user-friendly interface and comprehensive reporting tools have made managing transactions a breeze. Plus, the competitive rates they offer have positively impacted my bottom line. I highly recommend Bancard Systems to any business owner looking for a trusted and efficient payment processing partner.