Home > Processor Research > Bank Transactions Inc.

What You Should Know Before Choosing Bank Transactions Inc.

We take our role in providing guidance and education regarding the card payment industry very seriously. At our own expense, we have vigorously defended our right to continue expose unethical and predatory practices in the industry, successfully defeating every attempt to silence us. However, fending off frivolous lawsuits is costly. To sustain these efforts, one of the ways we generate revenue is through affiliate partnerships with ethical providers. This means that some of our outgoing links connect business owners to trustworthy, low-cost payment processors, which is what most of our readers seek. We see this revenue channel as a win-win-win for everyone involved. Business owners find good processors, processors get good clients, and we are able to continue to provide a valuable service to the small business community. We also recommend and link to many services that do not compensate us. Our priority is to guide you to the best solutions for your needs, regardless of potential revenue. If you have questions, please feel free to contact us.

All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

Bank Transactions Inc.

Rating
B
4/5
full starfull starfull starfull starempty star

Pros and Cons of Bank Transactions Inc.

Pros

Low startup costs
Flexible contracts
Mobile payment solutions
Fraud prevention services
E-commerce payment processing

Cons

Limited security flexibility
Higher average fees
Restricted software integration
Three-year contract terms
Potential cancellation fees

Overview

In this Bank Transactions Inc. review, we’ll provide a detailed look at their credit card processing services, including point-of-sale (POS) systems, mobile payment options, and e-commerce solutions. We’ll outline which types of businesses are most likely to benefit, while also reviewing customer feedback to highlight common trends and concerns. In addition to services, we’ll cover pricing, contract terms, and key features so you know what to expect. By the end, you’ll have the insights you need to decide whether Bank Transactions Inc. is the right fit for your business’s payment processing needs.

About Bank Transactions Inc.

Screen Capture of Banc Transactions Homepage
Banc Transactions Homepage

Bank Transactions Inc. provides credit card processing solutions and merchant accounts for businesses, financial institutions, government agencies, and sales organizations. The company was launched in 2004 and claims to be a direct Visa and MasterCard processor, but it is actually a reseller of First Data (now Fiserv).

Products & Merchant Services

Payment Processing

Bank Transactions Inc. processes major debit and credit cards for various business types. While the exact services they offer are unclear, they likely provide both in-person and online payment processing.

Point of Sale Systems

Bank Transactions Inc. offers point-of-sale (POS) systems to facilitate transactions in physical retail environments.

Online Payment Processing

For online businesses, Bank Transactions Inc. provides online payment processing services. Their system integrates with a business’s online store to facilitate secure internet transactions.

Mobile Payment Solutions

Bank Transactions Inc. offers mobile payment solutions, allowing businesses to accept payments via mobile devices.

Additional Merchant Services

In addition to payment processing, Bank Transactions Inc. offers a range of merchant services, potentially including check processing, gift and loyalty card programs, and merchant cash advances.

Customer Reviews & Sentiment

Reviewing Bank Transactions Inc. Complaints

In our search, we found only a few negative Bank Transactions Inc. reviews. Some of these reviews label the company as a ripoff or scam, with recurring complaints about non-disclosure or misrepresentation of rates and fees, inadequate customer service, misleading agreements, expensive equipment leases, and questionable practices regarding employee treatment. For a company of its size and business duration, this complaint volume is relatively low. However, the consistency of issues related to deceptive sales tactics has influenced the company’s rating negatively. We invite customers to share their Bank Transactions Inc. reviews in the comments for a fuller picture.

Legal Status of Bank Transactions Inc.

No class-action lawsuits or FTC complaints have been found against Bank Transactions Inc. Clients seeking non-litigious solutions to disputes are recommended to report their concerns to appropriate supervisory organizations.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop5
BBB RatingN/A

PaymentPop Rating for Bank Transactions Inc.

Negative Feedback

There are no negative reviews published about Bank Transactions Inc on the PaymentPop website.

Positive Feedback

Bank Transactions has been super reliable for our business. The setup was easy and the customer service has been a great help anytime we have a question. Highly recommend!

Bank Transactions Inc. BBB Rating

As of this review, Bank Transactions Inc. is not an accredited business with the Better Business Bureau. The company has an “A+” rating with the BBB and has had 0 complaints filed against it in the last 36 months.

An “A” Performance

We agree with the BBB’s rating at this time.

Processing Rates & Fees

Three-Year Contract

Bank Transactions Inc. provides a three-year contract term in partnership with First Data (Fiserv), as detailed in their Merchant Agreement and Program Guide, with an early termination fee of $299. The agreement outlines several fees including a minimum monthly fee of $25, an annual fee of $99, a monthly wireless fee of $25, an eMerchantView access fee of $25, a customer service fee of $12, a monthly statement fee of $10, and a debit access fee of $5. Furthermore, the company adopts a tiered pricing model, offering rates ranging from as low as 1.75% to as high as 3.50% plus $0.13 per transaction.

Virtual Terminal and Payment Gateway Pricing

Bank Transactions Inc. extends its services to include virtual terminal and payment gateway solutions. Specific pricing details for these services are not disclosed upfront, and businesses may incur additional costs such as gateway fees, technical support fees, batch fees, and other transaction-related charges for e-commerce functionalities.

Interchange-Plus Available

The company’s approach to pricing transparency is notable, though its rates and fees may not align with the most cost-effective solutions available in the market. Bank Transactions Inc. does offer interchange-plus pricing options for merchants that meet certain qualifications, providing a potentially more favorable pricing structure for some businesses.

Merchants looking for competitive rates and terms are encouraged to explore our curated list of the best merchant account providers to find suitable alternatives.

Employee Reviews & Sales Practices

Outside Sales Team

Bank Transactions Inc. appears to partner with ISOs and independent agents to market its services. This is a common practice within the merchant services industry that can often lead to an elevated complaint rate for a business. In this case, we are currently able to locate a handful of negative Bank Transactions Inc. reviews alleging deceit or unprofessional conduct by the company’s sales agents. This does not compare favorably to our list of best credit card processors. One of these Bank Transactions Inc. complaints has since been retracted, and none of them were filed in the last year.

Direct Processor Claims

Bank Transactions Inc. also claims to be a direct payment processor on its website, but its contract clearly indicates that it relies on First Data (Fiserv) for its card processing network. Although it is slightly deceptive, this misrepresentation shouldn’t have too severe of an impact on the service that merchants receive. If you suspect that Bank Transactions Inc. is overcharging you, we recommend seeking a third-party statement audit.

Bank Transactions Inc. Competitors

Compare Bank Transactions Inc. to competitors that earned top marks.

Bottom Line

Bank Transactions Inc. rates as an average credit card processing provider according to our rating criteria. The company partners with First Data (Fiserv) to offer its services, but the contract terms provided are not particularly competitive. This lack of competitive pricing can be a significant drawback for businesses looking to optimize their payment processing costs. There have been several reports of unsavory sales tactics employed by the company, which have negatively impacted its overall rating.

Merchants should be cautious when considering Bank Transactions Inc. as their credit card processing provider. The combination of less-than-competitive contract terms and questionable sales practices suggests that businesses might benefit from exploring other options. By comparing Bank Transactions Inc. with top-rated all-purpose credit card processors, merchants are likely to find better pricing, more transparent terms, and superior customer service. It is essential for business owners to conduct thorough research and due diligence to ensure they are partnering with a provider that meets their specific needs and offers the best possible value.

 

Read Actual User Reviews

All user reviews have been moved to our partner, PaymentPop.com

Contact Bank Transactions Inc.

Contact & Customer Support
CEOAdam Friedman
Headquarters10855 Sorrento Valley Rd #201, San Diego, California 92121
Toll-Free Customer Service(800) 928-2237
Fax(858) 866-4262
Websitebanktransactions.com