Located in Costa Mesa, California, Cliq (cliq.com) is a merchant account provider that previously operated under the name of “CardFlex.” In July 2014, the Federal Trade Commission brought a legal action against CardFlex, alleging that the company knowingly and illegally processed “more than $26 million in unauthorized consumer charges on behalf of a company called I Works.” According to the details of the case, CardFlex enabled I Works to establish over 300 different accounts for shell corporations and split payments between 30 different business accounts in order to process fraudulent transactions without alerting the card networks. CardFlex settled the suit in March 2015. As a condition of the settlement, CardFlex is now prohibited from processing payments for certain merchant categories. The company also owes $3.3 million as a monetary judgment, although this payment has been partially suspended based on CardFlex’s financial circumstances.
It is unclear whether all of the restrictions applied to CardFlex will also apply to Cliq, but it seems likely that at least some of the injunctions against CardFlex’s principals will endure. Cliq resells Cynergy Data contracts. Cliq is a registered ISO/MSP of BMO Harris Bank N.A., Chicago, Illinois, and of Central National Bank and Trust Co. of Enid, Oklahoma. The company is headquartered at 2900 Bristol Street, Building F, Costa Mesa, California 92626. Andrew Phillips is listed as the president and CEO of Cliq.
- Sales & Marketing: Cliq appears to rely primarily on inside sales agents but has received a few complaints about its sales team.
- Costs & Contract: Cliq typically offers a three-year contract through Cynergy Data with a Liquidated Damages-style early termination fee.
- Complaints & Service: Cliq has received over 10 public complaints.
- BBB Rating: Cliq has no rating with the Better Business Bureau and has received three complaints in the past three years.
- Rates & Fees: How Merchants Got The Best Rates With Cliq