CBD Merchant Account Review
(866) 464-6590 Specializing in CBD and Hemp Derivatives
Also known as CBDMerchantAccount.com, CBD Merchant Account is a merchant account provider that specifically processes payments for merchants who sell CBD oil and hemp derivatives. In fact, the company does not advertise its services to any other industries. CBD Merchant Account is either a DBA or subsidiary of Risk Free Merchant, a high-risk credit card processor located in Westlake Village, California.
CBD Merchant Account Payment Processing
CBD Merchant Account advertises that it can process domestic sales of CBD dab products, CBD gel, CBD-infused e-liquid, CBD oil, and all other CBD and hemp-related products. CBD Merchant Account processes all major debit and credit cards for high-risk businesses. Their services include terminals, MOTO, mobile payments, payment analytics, and more.
44444444CBD Merchant Account Location and Ownership
The company lists its location as 1930 Village Center Circle #32855 Las Vegas, NV. Todd Fins is the CEO of CBD Merchant Account.
CBD Merchant Account Review Table of Contents
- Costs & Contract: CBD Merchant Account appears to offer variable contract terms depending…
- Complaints & Service: CBD Merchant Account complaints number fewer than 10 on public…
- BBB Rating: CBD Merchant Account does not have a profile with the Better Business Bureau at…
- Sales & Marketing: CBD Merchant Account does not hire independent resellers at this time and…
CBD Merchant Account Customer Reviews
Here's What Their Clients Say
| Item | Result |
|---|---|
| Total Online Complaints | <10 |
| Live Customer Support | Yes |
| Most Common Complaint | N/A |
Clean Complaint Record
We are currently unable to locate any negative CBD Merchant Account reviews, and there is no evidence to suggest that the company is a ripoff or a scam. We have found 1 complaint filed against Risk Free Merchant regarding a $300 fee and poor customer service, but the complaint ultimately received an amicable resolution. CBD Merchant Account’s clean complaint record is a positive sign for a company in the high-risk space, as these types of processors typically rack up complaints about fund holds or canceled accounts at a high rate. If you have your own CBD Merchant Account review to make, please do so in the comments below.
CBD Merchant Account Lawsuits
We have not found any outstanding class-action lawsuits or FTC complaints filed against CBD Merchant Account. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.
CBD Merchant Account Customer Support Options
CBD Merchant Account lists a phone number and email address on its website, but it is unclear whether these channels are intended for customer service. This falls short of our expectation of top-rated payment processors for great customer service. It is therefore possible that CBD Merchant Account will receive negative merchant feedback in the future, but at this time, the company has earned an “A” in this category.
We have located a single CBD Merchant Account customer service phone number:
(866) 464-6590- Toll-Free Support
CBD Merchant Account also has a customer support email address at [email protected]
CBD Merchant Account Online Ratings
Here's How They Rate Online
No Dedicated Profile
The Better Business Bureau does not maintain a profile for CBD Merchant Account at this time. We therefore will not factor a BBB rating into this review. Risk Free Merchant has an “A+” BBB rating and has not received any complaints in the past 36 months.
CBD Merchant Account Fees, Rates & Costs
A Closer Look at The Contract
| Item | Result | >
|---|---|
| Payment Gateway Fee | Undisclosed |
| Early Termination Fee | Undisclosed |
| PCI Compliance Fee | Undisclosed |
| Equipment Lease Terms | Undisclosed |
| Processing Rates | 1.00% - 4.99+% |
Variable Contract Terms
There is no publicly available information about the standard CBD Merchant Account contract, but it’s likely that the company’s pricing will vary dramatically from merchant to merchant. The CBD industry is currently as high risk as they come, which means that payment processors who serve CBD merchants often charge high rates, require six-month rolling reserves, and enforce very strict chargeback limits. We cannot find any complaints about CBD Merchant Account’s contract terms, which suggests that most of its users are satisfied.
However, it is entirely likely that merchants could pay monthly minimum fees, PCI compliance fees, and early termination fees through the company.
Virtual Terminal and Payment Gateway Pricing
In addition to its storefront payment processing services, CBD Merchant Account also dedicates a portion of its website that advertises its virtual terminal and payment gateway services. Due to the nature of its inherently high-risk industry, e-commerce merchant accounts with the company require additional documentation from a merchant. However, pricing on either of those services is not disclosed. Additional CBD Merchant Account rates and fees, including gateway fees, technical support fees, and batch fees typically apply to these e-commerce services.
Expect Higher Pricing
Based on its area of focus, merchants should not expect CBD Merchant Account’s pricing to compete with the cheapest merchant accounts. If you have any information about the standard CBD Merchant Account agreement, please share it in the comment section below. We encourage merchants to check out our list of the providers of the best merchant services.
CBD Merchant Account Employee Reviews & Sales Tacitcs
Should You Work For Them?
| Item | Result |
|---|---|
| Employs Independent Resellers | No |
| Advertises Deceptive Rates | No |
| Discloses All Important Terms | No |
Not Currently Adding Resellers
CBD Merchant Account appears to market itself primarily through web advertising and referrals. At the time of a previous update, the company’s “Partnerships” page stated that it is currently not signing new sales agents or ISO agreements due to overwhelming demand. nThis notice has since been removed. Most CBD merchants find it very difficult to locate a reliable or affordable credit card processing option, so it’s likely that a company with the name “CBD Merchant Account” will be one of the first processors that merchants find and consider. This may explain why the company does not use any gimmicky rate quotes and there are no negative CBD Merchant Account reviews about its sales tactics. This compares favorably to our list of best credit card processors.
Less-Than-Total Disclosure
Although there is nothing to suggest that CBD Merchant Account engages in deceptive marketing, there is also very little publicly available information about the company. Its website does not disclose the names of its leadership team, the specific products it offers, or the banks it is partnered with. These might be conscious choices designed to protect the company from any regulatory crackdowns, but it could be hard for some merchants to place their trust in a company that is this opaque. For now, we don’t see any reason to warn merchants against CBD Merchant Account. However, if you believe that the company has misrepresented itself to you, you can double-check your monthly bill with a third-party statement audit.
Our CBD Merchant Account Review Summary
Our Final Thoughts
A Viable Option for CBD and Hemp Vendors
CBD Merchant Account rates as a solid credit card processing option for CBD merchants at this time. The company is uncommonly forward about its ability to serve hemp and CBD vendors, which suggests that it has reliable banking partnerships for handling these types of transactions. Our rating will be subject to change as we receive more feedback about this company.
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Joel Stacey
I just had to drop a line to express how impressed I am with CBD Merchant Account’s services. They’ve been a game-changer for my business! As an owner of an online CBD store, I was struggling to find a reliable and secure payment processing solution. However, since partnering with CBD Merchant Account, my worries have vanished.
Their seamless onboarding process was a breeze, and their customer support team was incredibly helpful, guiding me through every step. With their cutting-edge technology, I can now accept payments smoothly and efficiently, giving my customers a hassle-free checkout experience. The peace of mind that comes with their top-notch security measures is a huge relief.
I highly recommend CBD Merchant Account to any CBD business owner out there looking for a trusted payment processing solution. Kudos to the team for their outstanding service!