Is Cube the Right POS System for Your Business?

Name: Cube
Item: Cube
Rating: 4
Author: Phillip Parker

Updated: September 29, 2025

Maintained Since: November 18, 2013

We take our role in providing guidance and education regarding the card payment industry very seriously. At our own expense, we have vigorously defended our right to continue expose unethical and predatory practices in the industry, successfully defeating every attempt to silence us. However, fending off frivolous lawsuits is costly. To sustain these efforts, one of the ways we generate revenue is through affiliate partnerships with ethical providers. This means that some of our outgoing links connect business owners to trustworthy, low-cost payment processors, which is what most of our readers seek. We see this revenue channel as a win-win-win for everyone involved. Business owners find good processors, processors get good clients, and we are able to continue to provide a valuable service to the small business community. We also recommend and link to many services that do not compensate us. Our priority is to guide you to the best solutions for your needs, regardless of potential revenue. If you have questions, please feel free to contact us.

All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

Cube

Rating

4/5

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Pros

Multiple payment options.

Low transaction fees

Fast processing

User-friendly interface

Secure transactions

Cons

Chargeback fees reported

Limited global reach

Requires internet connection.

Hardware costs

Monthly service fees

Overview

In this Cube review, we’ll take a closer look at their credit card processing services, including point-of-sale (POS) systems, mobile payment options, and e-commerce tools. We’ll highlight the types of businesses that may benefit most, while also examining customer reviews to uncover common trends, praise, and concerns. In addition to services, we’ll review pricing, contract terms, and key features so you know what to expect. By the end, you’ll have the insights needed to decide whether Cube is the right fit for your business’s payment processing needs.

About Cube

Screen Capture of Cube POS Homepage — Cube Homepage

Launched in late 2012, Cube is a cloud-based point-of-sale system with an attached merchant account. The service is intended to function as a more complete back and front-end solution for businesses than its mobile payments competitors like Square and GoPayment, but it does cover a lot of the same territory as these other popular services.

Products & Merchant Services

Point of Sale

Cube provides wireless payment processing aimed at replacing traditional terminals and registers, operable through an iPad using a card reader and a free app. Currently, the app is not available for Android devices. Cube also offers back-end solutions, including inventory management, labor tracking, analytics and reporting, and synchronization across multiple locations. Cube features a Kitchen Display System for order tracking and ticket syncing, beneficial for small service industry businesses with customizable settings like color coding, warning times, and audio cues.

Mobile Payment Solutions

Cube POS’s mobile payment solutions facilitate on-the-go transactions, making it ideal for businesses operating outside traditional brick-and-mortar environments, such as pop-up stores, event vendors, or mobile services.

E-Commerce Services

Cube POS offers e-commerce services to help businesses meet the demands of online shopping. With a secure online payment gateway, Cube POS allows businesses to handle internet transactions efficiently and securely.

Virtual Terminal

Cube POS’s virtual terminal service is particularly useful for businesses handling mail or telephone orders. This feature allows remote processing of credit card transactions by manually entering payment details into a secure online system.

Integrated Business Solutions

Beyond payment processing, Cube POS offers integrated software solutions to streamline business operations. This includes payment processing, inventory management, CRM, and data analysis.

Customer Reviews & Sentiment

Cube Reviews: User Experiences and Feedback

The Cube point-of-sale application has received positive feedback, securing nearly a five-star rating on the Apple App Store. Nevertheless, there have been mentions of software glitches and less-than-ideal customer support. As Cube is a newer entry to the market, the volume of reviews remains modest. To help future customers gain a better understanding of Cube’s offerings, we invite users to share their experiences with Cube in the comments section.

Legal and Regulatory Status of Cube POS

There are no recorded class-action lawsuits or Federal Trade Commission complaints against Cube POS to date. For clients facing unresolved issues, reporting their situation to relevant oversight bodies may provide a pathway to resolution without direct confrontation.

Customer Support Provided by Cube POS

Cube POS offers support through email and chat for its “Per Swipe” clientele, while “Enterprise” customers have the added benefit of dedicated phone support. This structured customer support model aims to cater to the varied needs of Cube’s diverse user base effectively.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop	5
BBB	N/A

PaymentPop Rating for Cube POS

Negative Feedback

There are no positive reviews published about Cube POS on the PaymentPop website.

Positive Feedback

Cube POS has simplified every part of our operations. From managing inventory to tracking sales, it’s all right there and easy to use. The system is fast, reliable, and we were able to customize it to fit our workflow. Their support team has also been super helpful whenever we’ve needed assistance.

No BBB Profile

Cube does not currently have a profile with the Better Business Bureau. Given how new the company is, it is difficult to assign it an adjusted rating. We will therefore not take a BBB score into account when determining the company’s overall rating in this review.

Processing Rates & Fees

Cube POS Costs

Cube offers two separate pricing plans. The first, a “Per Swipe” plan, is a month-to-month agreement with no monthly fees, no termination fees, a 2.5% fee on swiped transactions, a 3.5% fee on keyed-in transactions, and an attached merchant account. Clients may not integrate their previous merchant account with this plan. This plan deducts 2.5% or 3.5% from each transaction before depositing it to the business’ bank account, resulting in a simpler process than end-of-month billing. The “Per Swipe” plan also includes a daily limit of $5,000 and a weekly limit of $30,000 for swiped transactions and a daily limit of $500 and a weekly limit of $3,000 for keyed-in transactions.

Cube also offers an “Enterprise Plan,” which is a custom pricing option for businesses that would like to retain their current merchant accounts. This plan appears to involve a monthly fee and includes variable per-transaction costs, but it also adds live support, multiple location support, customized hosting, and personalized setup. It also involves a business-specific processing limit established during setup. It should be noted that after signup, clients can upgrade from the “Per Swipe” plan to the “Enterprise Plan,” but they may not convert their service from the “Enterprise Plan” to the “Per Swipe” plan.

Rates Comparable to Square

Overall, these transaction rates, fees, and processing limits compare favorably to Square, but Cube is still a very new software that may not carry the same ease-of-use as its more established cloud-based competitors. The company does score points for its clear disclosure of processing limits and live customer support options, which many of its competitors lack. That said, we also encourage business owners to check out our list of the providers of thebest merchant services.

Employee Reviews & Sales Practices

In-House Marketing

Cube appears to primarily market its services through its website. The company advertises its rates and fees plainly on its “Pricing” page, and we are unable to locate any Cube reviews that dispute these figures. Cube does list the terms of service associated with its merchant account on its website, so customers who would like to review these terms are able to do so before initiating the application process. In general, this compares favorably to our list ofbest credit card processors.

Cube Competitors

Compare Cube to competitors that earned top marks.

Pricing

Bottom Line

Cube rates as a reliable and affordable credit card processing POS system according to all available information. Despite its relatively recent entry into the market, Cube has demonstrated significant potential to compete with established providers. The company’s cloud-based payment processing model is on par with industry standards, offering the flexibility and convenience that modern businesses require. This model allows for seamless transactions and real-time updates, which are critical for maintaining efficient operations.

In addition to its robust payment processing capabilities, Cube has the potential to deliver a comprehensive suite of point-of-sale and back-of-house services specifically designed for small businesses. These services are likely to include inventory management, sales tracking, and customer relationship management tools, all of which can help small business owners streamline their operations and improve their overall efficiency. As Cube continues to grow and expand its offerings, it is well-positioned to attract a loyal customer base and garner positive reviews. Its focus on affordability and reliability makes Cube a promising option for small businesses seeking a versatile and dependable POS system.

Read Actual User Reviews

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All user reviews have been moved to our partner, PaymentPop.com

Contact Cube

Contact & Customer Support
Cube	3854 Lakeside Circle, 2nd floor, Sterling Heights, MI 48313
Toll-Free General Customer Service	(800) 335-2449
Sales Inquiries	(734) 335-0408
Additional Support Channels	Online Contact Form
Website	cubepos.com

About Us

CardPaymentOptions.com

Established 2009

My name is Phillip Parker, and I started this website back in 2009 as a simple blog to call out shady credit card processors that were taking advantage of small business owners. At the time, I had no idea this side project would grow into a leading voice pushing for transparency and integrity in the payment processing industry. I also didn't anticipate just how far some of these companies' owners would go to try to silence me.

I was recruited out of college for a sales role with a credit card processor. At the time, I didn't realize the “training” was really about tricking me... into selling business owners expensive processing with hidden fees and long-term service agreements. In my first few sales, I unknowingly cost friends and family thousands of dollars after they trusted me to switch their services. When it finally clicked that something was seriously wrong, I was furious. I quit immediately and made a promise to expose that company and any others operating the same way. That promise is what led to the creation of this website.

As I wrote about these processors, their tactics, and the people behind them, the articles started to spread among business owners. News organizations picked up the stories, readers shared them online, and traffic to the blog took off. Unsurprisingly, that also caught the attention of the companies and individuals I was exposing.

Over the last 17 years, I've received several anonymous death threats and defeated four lawsuits meant to intimidate me into taking my blog down. Their efforts to muzzle me only made my determination to expose them even stronger, leading me to work with state authorities to help shutdown some of the worst offenders.

I'm proud to say that of the millions of people who have read my work, thousands have taken the time to write and thank me for helping them narrowly avoid a very costly mistake. This blog has played a small role in pushing the industry toward more ethical practices - but there are still bad actors out there, which means the work isn't done.

If I can offer one piece of advice, it's this: get every promise in writing, and take the time to review contracts carefully. Tools like ChatGPT can help surface red flags and uncover expensive surprises buried in the fine print.

If you've made it this far, thank you for reading. I truly appreciate you being here, and I wish you every success with your business.

Our Research Methodology

Pricing & Fees

We analyze all costs including rate structures (interchange-plus, tiered, flat-rate, etc), monthly fees, equipment costs, early termination fees, and hidden charges. This data is gathered from service agreements, statements and client feedback.

Features & Technology

Evaluation of POS systems, e-commerce integrations, mobile capabilities, reporting tools, recurring billing..., and developer resources. When possible, we directly test services and hardware. Otherwise, we rely on client feedback and public information.

Customer Support

We evaluate availability across phone, email, chat, and social channels. Measuring hold times, night and weekend availability, and client feedback regarding effectiveness, professionalism, and resolution rates.

Contract Terms & Conditions

We review service agreements and equipment contracts for reasonability, transparency, and fairness. We focus on uncovering any predatory clauses, such as unjustified early termination fees, hidden costs, and unclear cancellation policies.

User Experience

We comb the internet and interview current and former clients to evaluate the overall user experience and identify any common pain points that may impact the user experience.

Sales & Marketing Practices

We evaluate sales tactics, marketing materials, and client feedback to determine the level of transparency and ethical nature of the provider's approach. Does the provider publicly disclose pricing? Do they use teaser rates? We score based on these and other factors.

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