Cube POS Credit Card Processing 2023: Reviews & Complaints

Rates as Low as 1.7%, No Monthly Fees, No Contract, 24/7 Support. See Who It Is Now.

logo for cube pos
Star Full Star Full Star Full Star Full Star Empty

Agree with our rating?
Tell us about your experience with Cube in the comment section below.

PhonePhone(800) 335-2449 View Pricing

Company Overview

Launched in late 2012, Cube is a cloud-based point-of-sale system with an attached merchant account. The service is intended to function as a more complete back and front-end solution for businesses than its mobile payments competitors like Square and GoPayment, but it does cover a lot of the same territory as these other popular services.

Cube Point of Sale

Cube offers wireless payment processing designed to replace traditional terminals and registers, and it can be operated through an iPad using a card reader and a free app. The app does not appear to be available for Android devices at this time. In addition to card acceptance, Cube includes back-of-house solutions like inventory management, labor tracking, analytics and reporting, and syncing across multiple locations. Cube has also added a Kitchen Display System that allows for order tracking and ticket syncing. This system benefits small businesses in the service industry by providing multiple display options and customizable settings, including color coding, warning times, and audio cues.

Cube POS Mobile Payment Solutions

Cube POS’s mobile payment solutions bring the convenience of on-the-go transactions. This service is specifically beneficial for businesses that operate outside of conventional brick-and-mortar environments, such as pop-up stores, event vendors, or mobile services. Cube POS’s mobile POS solution allows these businesses to process credit and debit card transactions directly from a mobile device, increasing overall accessibility and convenience.

E-Commerce Services with Cube POS

The e-commerce services offered by Cube POS enable businesses to adapt to the growing trend of online shopping. Cube POS provides a secure online payment gateway for businesses to handle transactions over the internet, offering a reliable solution to facilitate secure and efficient online purchases.

Cube POS Virtual Terminal: Remote Payment Processing

Cube POS’s virtual terminal service is a standout feature for businesses that handle mail orders or telephone orders. This feature allows for the remote processing of credit card transactions by manually entering payment details into a secure online system, offering a flexible payment solution for businesses that operate remotely.

Integrated Business Solutions by Cube POS

In addition to payment processing services, Cube POS also offers integrated software solutions that help streamline business operations. This suite of tools encompasses payment processing, inventory management, CRM, and data analysis. By integrating these essential business operations, Cube POS helps businesses to improve their efficiency and effectiveness.


Cube is located at 3854 Lakeside Circle, 2nd floor, Sterling Heights, MI 48313.

Table of Contents

Cube POS

Cube makes its own point-of-sale devices and software

these processors announce that they now sync with quickbooks

Cube Reviews and Complaints

Here's What Their Clients Say

Complaint Summary

Total Online Complaints
Live Customer Support
Most Common Complaint
Recent Lawsuits

Low Complaint Total

We are currently able to locate a few Cube reviews online. The point-of-sale application is showing a nearly five-star rating out of five on the Apple App Store. We also found a CubePOS complaint citing glitchy software and poor customer support. Considering how new Cube is to the industry, it is to be expected that it would not have many reviews at this time. If you have your own Cube review to make, please do so in the comments below.

Cube POS Lawsuits and Fines

We have not found any outstanding class-action lawsuits or FTC complaints filed against Cube POS. Dissatisfied clients who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

Cube POS Customer Support Options

The company’s website advertises email and chat support for “Per Swipe” clients, but “Enterprise” clients also have access to phone support.

Cube POS Customer Service Numbers

  • (800) 335-2449 – Toll-Free General Customer Service
  • (734) 335-0408 – Sales

Other Support Options

  • Customer support form
  • Live Chat

Live chat and phone support are uncommon among many companies like Cube, so these communication channels have the potential to distinguish the company as it continues to grow.

Cube BBB Rating and Report

Our Better Business Bureau Profile Assessment

No Profile

Cube does not currently have a profile with the Better Business Bureau. Given how new the company is, it is difficult to assign it an adjusted rating. We will therefore not take a BBB score into account when determining the company’s overall rating in this review.

in the news apple versus banks

Cube Fees and Rates

A Closer Look at the Contract

Don't Fall Into An Expensive Trap. See Who The Worst Processors Are.

Cost Summary

Cancellation Penalties
Monthly & Annual Fees
Processing Rates
Equipment Leasing

Cube POS Costs

Cube offers two separate pricing plans. The first, a “Per Swipe” plan, is a month-to-month agreement with no monthly fees, no termination fees, a 2.5% fee on swiped transactions, a 3.5% fee on keyed-in transactions, and an attached merchant account. Clients may not integrate their previous merchant account with this plan. This plan deducts 2.5% or 3.5% from each transaction before depositing it to the business’ bank account, resulting in a simpler process than end-of-month billing. The “Per Swipe” plan also includes a daily limit of $5,000 and a weekly limit of $30,000 for swiped transactions and a daily limit of $500 and a weekly limit of $3,000 for keyed-in transactions.

Cube also offers an “Enterprise Plan,” which is a custom pricing option for businesses that would like to retain their current merchant accounts. This plan appears to involve a monthly fee and includes variable per-transaction costs, but it also adds live support, multiple location support, customized hosting, and personalized setup. It also involves a business-specific processing limit established during setup. It should be noted that after signup, clients can upgrade from the “Per Swipe” plan to the “Enterprise Plan,” but they may not convert their service from the “Enterprise Plan” to the “Per Swipe” plan.

Rates Comparable to Square

Overall, these transaction rates, fees, and processing limits compare favorably to Square, but Cube is still a very new software that may not carry the same ease-of-use as its more established cloud-based competitors. The company does score points for its clear disclosure of processing limits and live customer support options, which many of its competitors lack. That said, we also encourage business owners to check out our list of the providers of the best merchant services.

Cube Jobs and Employment

Hiring Standards and Ethical Marketing Assessment

Audit Your Current Statement To Find Its Hidden Fees

Processing statements are intentionally complicated so that they can overcharge you. Get clarity before you switch.

Key Points

Uses Independent Resellers
Misleading Marketing
Discloses All Important Terms

In-House Marketing

Cube appears to primarily market its services through its website. The company advertises its rates and fees plainly on its “Pricing” page, and we are unable to locate any Cube reviews that dispute these figures. Cube does list the terms of service associated with its merchant account on its website, so customers who would like to review these terms are able to do so before initiating the application process. In general, this compares favorably to our list of best credit card processors.

Cube Review Summary

Our Final Thoughts and Opinions

Cube rates as a reliable and affordable credit card processing POS system according to all available information. The company is still very young, so it has yet to attract a high volume of positive or negative reviews. In addition to the cloud-based payment processing model that its competitors offer, Cube has the potential to provide a broad array of point-of-sale and back-of-house services for small businesses.

If you found this article helpful, please share it!

Cube Competitors

Compare Quotes From These Processors

Customer & Employee Reviews

What Others Are Saying About Cube

Leave a reply

Your email address will not be published. Required fields are marked *


Comments must contain details about your experience. Please do not use ALL CAPS. Self-promotion, marketing content, or contact information of any kind will not be published. By submitting a comment, you are agreeing to our Comment Policy


Copyright ©, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). Getting paid to re-write this page? Click here to earn a reward.

Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with, Inc. ("CPO") in any form. The sole purpose of the material presented herein is to alert, educate, and inform readers. It is not intended as legal or financial advice. We may earn revenue if you obtain services from a provider that we recommend. See this page to learn how we support our operations.

FTC & Advertising Disclosure
We take great pride in providing one of the only objective an unbiased merchant account review websites on the internet. To support this enormous responsibility we earn some of our revenue through affiliate fees and advertising. These revenues in no way influence our ratings or reviews. Learn more about our monetization policies here.
closecloseShow disclosure

About The Author

Phillip Parker is the creator and author behind this website. He has over 15 years of experience in the credit card processing industry as a journalist, consultant, and former merchant account sales professional. He started this project as a blog to expose merchant services providers that engage in predatory business practices, such as deceptive marketing, misleading pricing, and high-pressure sales tactics. His goal is to help business owners find merchant account providers who serve their industry well while offering fair rates with no junk fees and no long-term commitments.

Phillip has researched over 1,000 payment processors and been quoted in numerous high-profile publications, including the Los Angeles Time, INC Magazine, The Atlantic, and the Miami Herald among others.

Need advice on card acceptance? Schedule a consultation with Phillip.

Phillip’s Top Processor Picks:
Retail, restaurant, e-commerce, mobile, professional services, and invoicing, Phillip recommends Helcim and CDG Commerce.

High-risk businesses, Phillip recommends PaymentCloud and Host Merchant Services.

How Our Ratings Work

Please note that our rating system was overhauled on April 26th, 2023. Reviews dated before this date may not score in accordance with the following.

Star Rating Criteria:

At the start of our research, all processors are awarded five stars. We deduct stars if the processor engages in any of the following:

– One star deduction if the processor has any junk fees.

– One star deduction if the processor does not post its pricing clearly on its website.

– One Star deduction if the processor is suffering from moderate client complaints.

– Multiple Star deductions if a processor is suffering from severe complaints, imposes unjust cancellation fees, markets non-cancellable equipment leases, engages in predatory rate pricing, or may be engaged in illegal activities.

Get all of the details regarding out rating criteria here.

Educational Resources

Before You Switch Processors, Find Out How Other Businesses Got Fee Refunds From Their Current Processor.

Phillip's Popular Reviews
stripe logo
Stripe Credit Card Processing
June 9, 2023
square credit card processing logo
Square Card Reader & POS
March 19, 2023
Intuit Merchant Services
March 17, 2023
Shopify Logo
Shopify E-Commerce
February 11, 2022

Here Are The Processors Who Don't Hide Fees

Some processors have no monthly, no annual fees, no contract, and cheap rates.

Phillip's Top Picks by Industry

Should You Work In Merchant Services?

It's a cut throat industry. Get the truth here.

Quickbooks Payments Too Expensive?

These processors offer Quickbooks integration and have low rates.

Overpaying? Find Out.

processing cost calculator

Here's Where To Report Bad Processors

Start by leaving a comment at the end of this review


Our Readers Frequently Choose