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In this review of Elite Payment Processing, a merchant account provider based in Fort Lauderdale, Florida specializing in retail and multi-currency accounts, we examine a wide range of their payment services including merchant accounts, payment gateways, POS systems, virtual terminals, recurring billing and level 2 and level 3 B2B processing. We explore how their contract terms work, what fees are disclosed and where details are unclear, and what merchants report about customer support and reliability. The review also highlights concerns related to cancellation clauses, equipment leasing, additional monthly charges, and transparency in pricing. By the end, you will have a firm understanding of whether Elite Payment Processing delivers enough value, clarity and service to be the right match for your payment processing needs.
About Elite Payment Processing
Elite Payment Processing Homepage
Founded in 2007, Elite Payment Processing is a merchant account provider based in Ft. Lauderdale, Florida. There is some evidence that Elite Payment Processing is partnered as a reseller of multiple processing companies. The company specializes in retail and multi-currency merchant accounts.
Products & Merchant Services
Payment Processing
Elite Payment Processing handles transactions for all major debit and credit cards, catering to a wide range of business types. Their services include EMV swipers, POS systems, mobile solutions, processing in over 60 currencies, and various e-commerce solutions. Their e-commerce offerings include dynamic descriptors, transaction recycling, account updating, online reporting, recurring billing, virtual terminals, Level 2 and 3 B2B processing, and batch processing.
Card Not Present Solutions
Elite Payment Processing provides solutions for card-not-present transactions, aiming to offer payment flexibility that helps businesses retain customers.
Retail Solutions
Elite offers retail payment solutions focused on quick and secure credit and debit transactions through a robust merchant account system.
Dual Pricing
Elite implements dual pricing strategies, which incentivize cash payments by offering cost savings to customers. This approach also helps businesses reduce credit card transaction costs. Dual pricing can be integrated into payment terminals or POS systems, showing both cash and credit prices.
Customer Reviews & Sentiment
Low Complaint Total
At the time of this update, we are unable to locate almost any Elite Payment Processing reviews on consumer protection websites. If you have your own Elite Payment Processing review to make, please do so in the comments below.
Elite Payment Processing Lawsuits
We have not found any outstanding class-action lawsuits or FTC complaints filed against Elite Payment Processing. Dissatisfied clients who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.
Elite Payment Processing Customer Support Options
The company provides phone, an automated form, and email information on its website, but it doesn’t clearly identify which phone numbers are intended for customer service. This is an obvious step that could help the company compare favorably to the top-rated payment processors for great customer service.
Given the long list of processors previously seen on the company’s contact page, it is possible that multiple other companies handle customer support for Elite Payment Processing. They may also absorb some of Elite’s complaints on their own online profiles. Since it’s nearly impossible to chart whether this is occurring, we will favorably assume that Elite Payment’s spotless record is the product of an outstanding customer support department.
Industry Scores & User Ratings
Online Ratings Summary
PaymentPop
5
BBB Rating
N/A
Google Maps
5
Average Rating
5
PaymentPop Rating for Elite Payment Processing
Negative Feedback
There are no negative reviews published about Elite Payment Processing on the PaymentPop website.
Positive Feedback
Elite Payment Processing has been a reliable part of our workflow. They handled the transition from our old provider quickly, and the equipment arrived ready to go. Support has been helpful without being pushy, and our deposits are always on time.
No BBB Profile
Elite Payment Processing no longer has a BBB profile.
Google Maps Rating for Elite Payment Processing
Elite Payment Processing has a 5 out of 5 star rating based on 21 user reviews on Google Maps.
Positive Feedback
By far the easiest company to deal with. Customer service has always been spectacular! I could not imagine ever using another company for my merchant processing!!!
Negative Feedback
There are no negative reviews published about Elite Payment Processing on Google Maps.
Processing Rates & Fees
Overview of Contract Terms with Elite Payment Processing
The specifics of Elite Payment Processing’s contracts are not widely published, but information suggests it may resell services from several well-known processors, including National Processing Company (now part of Worldpay), Priority Payment Systems, First Data (now Fiserv), and Newtek Merchant Solutions. The contracts from these processors typically include early termination fees up to $495 and PCI compliance fees up to $19.95 monthly. Given the variety of processors, Elite Payment Processing likely tailors contract terms based on the specific needs and profiles of its clients, including business type and volume.
Payment Gateway and Virtual Terminal Services
Elite Payment Processing offers virtual terminal and payment gateway solutions, with specific fees and rates not disclosed on their website. However, as a noted reseller of Authorize.net, one might infer standard fees such as a $25 monthly gateway fee, a transaction rate of 2.9% plus $0.30, and a batch fee of $0.10. Since terms can vary, merchants are encouraged to negotiate for the most favorable rates.
Specialized Processing Solutions
Elite Payment Processing extends Level 2 and Level 3 processing services designed for B2B and B2G transactions, which require more detailed transaction data and may qualify for lower interchange rates. These specialized services cater to businesses utilizing corporate credit cards for purchases.
Client Satisfaction
The lack of public complaints suggests client satisfaction with Elite Payment Processing’s service and contract terms. However, without direct reports, it’s uncertain how Elite’s offerings compare with the most competitive merchant accounts. Merchants interested in Elite Payment Processing are advised to inquire directly about specific fees, including early termination and PCI compliance charges.
Merchants looking for competitive payment processing options are encouraged to explore our selection of the best merchant accounts for more transparent pricing and favorable terms.
Elite Payment Processing’s B2B services include Level 2 and 3 processing.
Employee Reviews & Sales Practices
Inside and Outside Sales Staff
Elite Payment Processing appears to rely on its website and its network of clients to market its services, and there is some evidence that the company utilizes telemarketing and independent sales agents. We were unable to locate any Elite Payment Processing reviews that mention a problem with the sales team, and the company does not appear to engage in deceptive advertising strategies. That said, we always recommend that readers consider a third-party statement audit to find and eliminate hidden fees.
One Agent Complaint
One relatively recent complaint in the comment section of this review was posted by a sales agent with the company, and the agent claims that she was pressured to buy leads from the company at a very high cost with minimal return on her investment. This type of issue likely has little impact on the client experience, but it’s worth bearing in mind as a piece of the company’s overall sales operation. If you have any experience with Elite Payment Processing’s sales team, please describe that communication in the comment section of this review.
Elite Payment Processing Competitors
Compare Elite Payment Processing to competitors that earned top marks.
Based on all available indicators, Elite Payment Processing stands out as an excellent credit card processing provider. The company maintains a low complaint volume, and there are no evident signs of misleading advertising practices. This positive reputation suggests that Elite Payment Processing delivers a satisfactory customer experience while maintaining transparent business practices.
However, even when working with credit card processors that meet our high standards, it is crucial for readers to meticulously review the terms of any contract they receive. Comparing Elite Payment Processing’s pricing with that of top overall providers is recommended to ensure you’re getting the best deal possible. Always prioritize transparency and a thorough understanding of terms when choosing a payment processing partner.
