Helios Payments Review: Everything to Consider Before Signing

Variable Contract Terms

Helios Payments does not disclose its pricing to the public, and there are no merchant comments that mention specific rates or Helios Payments fees. As an all-purpose payment processor with multiple international banking partners, it’s likely that the company’s contract terms and pricing will vary dramatically depending on each merchant’s business type, location, and processing history. Currency conversions and a merchant’s designated settlement currency could also impact payouts from Helios Payments. Helios advertises free terminals for merchants who do not already have payment processing equipment, but it is possible that this “free equipment” offer comes with some strings attached. Merchants are advised to purchase their own equipment whenever possible to avoid getting locked into long-term, non-cancellable equipment leases. We would encourage merchants to check out our list of the providers of the best merchant accounts.

Higher Risk Means Higher Fees

High-risk merchants who sign up with Helios Payments should expect to pay higher-than-average fees, and they may also be subject to cash reserves on their accounts. This is standard practice within the industry due to the elevated risk of chargebacks that many high-risk merchants pose. High-risk merchants can reduce their risk of fund-holds and chargebacks by being open and transparent with Helios Payments about their business type and product lineup from the start.

No Red Flags

We cannot find any Helios Payments complaints related to the company’s pricing, and there’s no reason to believe that the company’s merchants are dissatisfied with their pricing at this time. It is possible that Helios Payments offers a wide range of potential contract types, so merchants should understand how to spot undesirable terms in their contract.