Impact PaySystem Reviews & Complaints
Company Overview
Impact PaySystem, founded in 2001, is a merchant account provider based in Cordova, Tennessee. There is some evidence that the company uses First Data (now Fiserv), Elavon, Chase Paymentech, and Global eTelecom as its primary processing partners.
Impact PaySystem Payment Processing
Impact PaySystem processes all major debit and credit cards for most business types. Their services include check acceptance, e-commerce solutions, ATM solutions, EMV card readers and swipers, NFC payments, gift and loyalty programs, and likely more though they do not list much on their website.
Location & Ownership
The company is a registered ISO/MSP of Wells Fargo Bank, N.A., Concord, California; and Fifth Third Bank. Dee Karawadra is listed as the president of Impact PaySystem, which is located at 1164 Vickery Lane #200, Cordova, Tennessee 38016.
Impact PaySystem Customer Reviews
Here's What Their Clients Say
Total Online Complaints | <10 |
---|---|
Live Customer Support | Yes |
Most Common Complaint | N/A |
Recent Lawsuits | No |
Clean Complaint Record
At present, we cannot find any reviews of Impact PaySystem that label the company as a ripoff or scam. Remarkably, there have been no complaints lodged against Impact PaySystem across various non-BBB consumer protection websites. This suggests that the company maintains a responsive and efficient customer service team. If you have a review of Impact PaySystem to share, please feel free to do so in the comments below.
Impact PaySystem Lawsuits and Fines
As of our latest research, there are no ongoing class-action lawsuits or FTC complaints filed against Impact PaySystem. Customers who wish to address their concerns outside of litigation can report issues to the relevant supervisory organizations.
Impact PaySystem Customer Support Options
The Impact PaySystem website offers a 24/7 customer support hotline, demonstrating their commitment to addressing customer issues promptly. While their current customer service setup seems effective, Impact PaySystem does not rank among the top merchant account providers for customer service excellence.
Impact PaySystem Customer Service Numbers
- (877) 251-0778 – Toll-Free Support
- (901) 601-0032 – Local Office
Other Support Options
- Customer service via email at [email protected]
Impact PaySystem Online Ratings
Here's How They Rate Online
BBB Reports | 0 |
---|
No BBB Complaints or Reviews
Impact PaySystem is an accredited business with the Better Business Bureau. As of this review, the company holds an “A+” rating with the BBB and has had 0 complaints filed against it in the last 36 months. The company has also not received any informal reviews on its BBB profile, but it should be noted that these reviews are not subject to verification by the BBB.
An “A” Performance
In light of the company’s clean complaint record, we agree with the BBB’s rating in this case. Business owners should note, however, that there are good reasons to be skeptical of the BBB’s rating system.
Impact PaySystem Fees, Rates & Costs
A Closer Look at The Contract
Cancellation Penalties | No |
---|---|
Monthly & Annual Fees | Unclear |
Processing Rates | 1.00% - 4.99% |
Equipment Leasing | Unclear |
Impact PaySystem Contract Terms
Current information on Impact PaySystem’s standard rates and contract terms is sparse. The company operates with backend processors like First Data (Fiserv) and Elavon, which suggests their contract terms might align with these entities. However, it’s not confirmed how often Impact PaySystem customizes these terms or how its agreements measure up against more affordable merchant accounts.
No Pricing Complaints
There are no significant complaints about Impact PaySystem related to high rates, undisclosed early termination fees, or PCI Compliance fees. This lack of negative feedback may indicate that most clients are content with the company’s pricing and terms. Insights or experiences with Impact PaySystem’s standard contract are welcomed in the comment section below for community benefit.
For broader comparisons, we invite readers to view our selection of the top merchant accounts.
Impact PaySystem Employee Reviews & Sales Tacitcs
Should You Work For Them?
Uses Independent Resellers | No |
---|---|
Telemarketing | No |
Misleading Marketing | No |
Discloses All Important Terms | No |
No Sales Complaints
Impact PaySystem appears to rely on its website and traditional advertising to market its services. There is no indication at this time that the company partners with ISOs or independent sales agents, and we cannot find any Impact PaySystem reviews that accuse the company’s sales team of unethical behavior.
This compares favorably to our list of best credit card processors.
No Deceptive Advertising
In addition, the company does not appear to engage in deceptive advertising strategies in its official materials. We therefore award Impact PaySystem an “A” rating in this category. If you suspect that you have had undisclosed fees added to your Impact PaySystem contract, we recommend seeking a third-party statement audit to eliminate hidden fees.
Our Impact PaySystem Review Summary
Our Final Thoughts
Impact PaySystem rates as a reliable credit card processing provider according to our rating system. The company is showing zero complaints across all consumer protection forums. We do not have a great deal of specific information about this company’s contract terms, so business owners are advised to closely examine any contract they are asked to sign and to compare its pricing to the top-rated providers.
If you found this article helpful, please share it!
Dominic Emily
Impact PaySystem has truly revolutionized the way we handle transactions and manage payments in our business. From the moment we partnered with them, it’s been smooth sailing all the way. Their top-notch payment processing solutions have significantly improved our efficiency and streamlined our financial operations.
The user-friendly interface of their platform makes it a breeze to navigate and process payments. Not to mention, their outstanding customer support team has been exceptionally responsive and helpful, always ready to assist with any queries we have.
Thanks to Impact PaySystem, we’ve experienced a noticeable boost in our sales, and our customers have expressed their satisfaction with the seamless checkout experience. We feel more confident than ever in the security of our transactions and can’t recommend Impact PaySystem enough to fellow businesses looking to take their payment processing to the next level. They’re a game-changer!