Impact PaySystem Overview
In this review of Impact PaySystem, we take a detailed look at the company’s payment processing solutions, including credit card processing, point of sale systems, and e-commerce services. We examine their pricing, contract terms, and customer feedback to give you a clear understanding of what the company offers. The review also considers fee transparency, the quality of customer support, and overall client satisfaction. By the end, you will know whether Impact PaySystem is the right choice for your business’s payment processing needs.
Leadership
About Impact PaySystem

Impact PaySystem, founded in 2001, is a merchant account provider based in Cordova, Tennessee. There is some evidence that the company uses First Data (now Fiserv), Elavon, Chase Paymentech, and Global eTelecom as its primary processing partners.
Merchant Services & Product Offerings
Payment Processing
Impact PaySystem offers payment processing services for major debit and credit cards. This service allows businesses to accept payments from a variety of card networks.
Check Acceptance
Impact PaySystem provides check acceptance services, enabling businesses to process check payments securely and efficiently.
e-Commerce Solutions
Impact PaySystem offers e-commerce solutions that facilitate secure online transactions.
ATM
Impact PaySystem provides ATM services, allowing businesses to offer cash withdrawal options for their customers.
EMV Card Readers and Swipers
Impact PaySystem supplies EMV card readers and swipers, which are crucial for securely processing chip-enabled cards.
NFC Payments
Impact PaySystem supports Near Field Communication (NFC) payments, enabling businesses to accept contactless payments from mobile devices and NFC-enabled cards.
Gift and Loyalty Programs
Impact PaySystem provides gift and loyalty programs that help businesses implement customer reward initiatives.
Customer Reviews & Sentiment
"Impact PaySystem is exactly what we needed! Fast setup, easy integration, and a team that actually picks up the phone. They walked us through everything with patience and made sure our system was running smoothly from day one. It’s been a great experience."
Clean Complaint Record
At present, we cannot find any reviews of Impact PaySystem that label the company as a ripoff or scam. Remarkably, there have been no complaints lodged against Impact PaySystem across various non-BBB consumer protection websites. This suggests that the company maintains a responsive and efficient customer service team. If you have a review of Impact PaySystem to share, please feel free to do so in the comments below.
Impact PaySystem Lawsuits and Fines
As of our latest research, there are no ongoing class-action lawsuits or FTC complaints filed against Impact PaySystem. Customers who wish to address their concerns outside of litigation can report issues to the relevant supervisory organizations.
Impact PaySystem Customer Support Options
The Impact PaySystem website offers a 24/7 customer support hotline, demonstrating their commitment to addressing customer issues promptly. While their current customer service setup seems effective, Impact PaySystem does not rank among the top merchant account providers for customer service excellence.
Client Satisfaction Ratings
| PaymentPop | 5 |
|---|---|
| BBB Rating | N/A |
| Google Maps | 5 |
| Average Rating | 5 |
PaymentPop Rating for Impact PaySystem
Negative Feedback
There are no negative reviews published about Impact PaySystem on the PaymentPop website.
Impact PaySystem BBB Rating
Impact PaySystem is an accredited business with the Better Business Bureau. As of this review, the company holds an “A+” rating with the BBB and has had 0 complaints filed against it in the last 36 months. The company has also not received any informal reviews on its BBB profile, but it should be noted that these reviews are not subject to verification by the BBB.
An “A” Performance
In light of the company’s clean complaint record, we agree with the BBB’s rating in this case. Business owners should note, however, that there are good reasons to be skeptical of the BBB’s rating system.
Google Maps Rating for Impact PaySystem
Impact PaySystem has as 5 out of 5 star rating based on 5 user reviews on Google Maps.
Negative Feedback
There are no negative reviews published about Impact PaySystem on Google Maps.
Card Processing Rates & Fees
Impact PaySystem Contract Terms
Current information on Impact PaySystem’s standard rates and contract terms is sparse. The company operates with backend processors like First Data (Fiserv) and Elavon, which suggests their contract terms might align with these entities. However, it’s not confirmed how often Impact PaySystem customizes these terms or how its agreements measure up against more affordable merchant accounts.
No Pricing Complaints
There are no significant complaints about Impact PaySystem related to high rates, undisclosed early termination fees, or PCI Compliance fees. This lack of negative feedback may indicate that most clients are content with the company’s pricing and terms. Insights or experiences with Impact PaySystem’s standard contract are welcomed in the comment section below for community benefit.
For broader comparisons, we invite readers to view our selection of the top merchant accounts.
Employee Reviews & Sales Practices
No Sales Complaints
Impact PaySystem appears to rely on its website and traditional advertising to market its services. There is no indication at this time that the company partners with ISOs or independent sales agents, and we cannot find any Impact PaySystem reviews that accuse the company’s sales team of unethical behavior.
This compares favorably to our list of best credit card processors.
No Deceptive Advertising
In addition, the company does not appear to engage in deceptive advertising strategies in its official materials. We therefore award Impact PaySystem an “A” rating in this category. If you suspect that you have had undisclosed fees added to your Impact PaySystem contract, we recommend seeking a third-party statement audit to eliminate hidden fees.
Bottom Line
Impact PaySystem rates as a reliable credit card processing provider according to our rating system. The company currently has zero complaints across all consumer protection forums. However, detailed information about its contract terms remains scarce. Business owners are therefore advised to carefully scrutinize any contract they are asked to sign and compare its pricing with that of top-rated providers. This diligence ensures businesses can secure favorable terms and competitive rates, helping them make informed decisions aligned with their specific payment processing needs.
Impact PaySystem Rating
Pros and Cons of Impact PaySystem
Pros
Cons
Contact Impact PaySystem
| President | Dee Karawadra |
|---|---|
| Headquarters | 1164 Vickery Lane #200, Cordova, Tennessee 38016 |
| Toll-Free Support | (877) 251-0778 |
| Local Office | (901) 601-0032 |
| Website | impactpays.com |

