UPDATE 4/7/2017: Mercury Payment Systems and Element Payment Services have been acquired by Vantiv and merged to create Vantiv Integrated Payments, a department of Vantiv. As of this update, Vantiv appears to be absorbing the Vantiv Integrated Payments brand into the larger Vantiv brand. This means that Mercury Payment Systems is no longer an active, independent company, and we will accordingly cease to update this review. For current information about this company, see our Vantiv review.
Based in Durango, Colorado, Mercury Payment Systems (mercurypay.com) is a merchant account provider and independent sales organization that began operations in 2001. The company also has a Canadian headquarters in Toronto, Ontario. Mercury Payment Systems once existed as a sales channel for the direct processor Global Payments; however, the company was acquired by Vantiv in May 2014 and may now be an exclusive reseller of that processor. Mercury has recently managed to secure the role of backend processor for a number of industry-oriented POS systems, most notably SalesVu.
On January 30, 2014, Heartland Payment Systems announced that it was filing a federal lawsuit against Mercury Payment Systems for false advertising, unfair competition, intentional interference with contractual relations, and intentional interference with prospective economic advantage. In the case, Heartland alleges that Mercury intentionally misrepresented interchange rates in order to convince Heartland customers to switch their service to Mercury. According to Heartland, Mercury would add its own markup to the interchange rates assigned by card networks without informing merchants, and then the company would falsely demonstrate that its markup above interchange was lower than that offered by Heartland. This case is unusual within the industry, as it involves one company suing another over deceptive sales tactics. Although this issue is far from being resolved, it bears mentioning so that merchants can monitor its progress.
Mercury Payment Systems is sponsored by HSBC Bank of Buffalo, New York, as its Acquiring Bank. Matt Taylor is listed as the company’s integrated payment president.