Pacific Payment Systems Review: Fees, Complaints & Lawsuits
A First Data (Fiserv) Reseller
Founded in 2016, Pacific Payment Solutions is a merchant account provider that serves most standard business types. The company resells First Data (now Fiserv) products and services, specifically Clover point-of-sale processing equipment.
Pacific Payment Solutions Payment Processing
Pacific Payment Solutions processes most major debit and credit cards for most business types. Their services include POS solutions, access to payment gateways, e-commerce solutions including shopping carts, and MOTO payments.
Pacific Payment Solutions Location & Ownership
Pacific Payment Solutions is headquartered at 30 Lindbergh Ave, Livermore, California 94551, and is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. Nikolai Novak is the registered agent of Pacific Payment Solutions.
Pacific Payment Systems Review Table of Contents
- Costs & Contract: Pacific Payment Systems offers a three-year contract through First Data (Fiserv) with an unspecified early termination fee.
- Complaints & Service: Pacific Payment Systems complaints number fewer than 10 on public complaints forums.
- BBB Rating: Pacific Payment Systems currently does not have a profile with the Better Business Bureau.
- Sales & Marketing: Pacific Payment Systems does not hire independent sales agents and has not received any complaints about its sales practices.
Pacific Payment Systems Customer Reviews
Here's What Their Clients Say
|Total Online Complaints||<10|
|Live Customer Support||No|
|Most Common Complaint||N/A|
No Public Complaints
We are currently unable to locate any Pacific Payment Solutions reviews that accuse the company of being a ripoff or a scam. In fact, the credit card processor is showing only 1 complaint or review across various consumer protection websites, which is found in the comments below and mentions hardware not working with the payment processor. In general, this seems to indicate that Pacific Payment Solutions employs a proactive and available customer support team. If you have your own Pacific Payment Solutions review to make, please do so in the comments below.
Pacific Payment Solutions Lawsuits
We have not found any outstanding class-action lawsuits or FTC complaints filed against Pacific Payment Solutions. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.
Pacific Payment Solutions Customer Service Options
The Pacific Payment Solutions website provides a contact form and a phone number for customer support and does not list a dedicated customer support number.
We have located a single Pacific Payment Solutions customer service number:
(877) 360-4353 – Toll-Free General Customer Service
We will award Pacific Payment Solutions an “A” rating in this category, but the company’s current customer support options do not qualify it as a top-rated customer service processor.
Pacific Payment Systems Online Ratings
Here's How They Rate Online
No Profile Available
The Better Business Bureau does not maintain a profile for Pacific Payment Solutions at this time. We therefore will not factor a BBB rating into this review.
Pacific Payment Systems Fees, Rates & Costs
A Closer Look at The Contract
|Swiped Rate||1.00% - 4.99%|
|Keyed-In Rate||1.00% - 4.99%|
|Early Termination Fee||Variable|
|PCI Compliance Fee||Variable|
|Equipment Lease Terms||Variable|
Pacific Payment Solutions Contract Terms
The standard Pacific Payment Solutions contract is a three-year agreement through First Data (Fiserv) with an unspecified early termination fee and a built-in equipment lease from First Data Global Leasing. The specific Pacific Payment Solutions rates and fees charged on a monthly basis are determined by each merchant’s sales agent and listed in a separate document called a “merchant application.” Merchants can likely expect standard industry pricing with some customization depending on their business type and processing history.
No Red Flags
The total absence of Pacific Payment Solutions complaints about the company’s contract terms merits an “A” in this category, but it should be noted that we are assigning this grade without any verified knowledge of specific pricing. Due to the company’s standard First Data (Fiserv) contract, it is unlikely that Pacific Payment Solutions’ contract terms are competitive with the cheapest merchant accounts. See the Pacific Payment Solutions Omaha Program Guide and the Pacific Payment Solutions North Program Guide. We would also encourage merchants to check out our list of the providers of the best merchant accounts.
Pacific Payment Systems Employee Reviews & Sales Tacitcs
Should You Work For Them?
|Employs Independent Resellers||No|
|Advertises Deceptive Rates||No|
|Discloses All Important Terms||No|
In-House Sales Team
Pacific Payment Solutions appears to rely on its in-house sales team and traditional advertising to market its services. There is no evidence at this time indicating that the company employs independent sales agents, and we are unable to locate any Pacific Payment Solutions reviews that report unethical behavior by the company’s sales staff. This compares favorably to our list of best credit card processors.
No Misleading Quotes
Pacific Payment Solutions does not appear to engage in any deceptive advertising strategies in its official materials. In fact, its website provides a limited amount of information in general. If you suspect that you are being charged undisclosed Pacific Payment Solutions fees, we recommend seeking a third-party statement audit to eliminate hidden charges.
Copyright © 2023 CardPaymentOptions.com, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). Getting paid to re-write this page? Click here to earn a reward.
Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with CardPaymentOptions.com, Inc. ("CPO") in any form. The sole purpose of the material presented herein is to alert, educate, and inform readers. It is not intended as legal or financial advice. We may earn revenue if you obtain services from a provider that we recommend. See this page to learn how we support our operations.