Is Platinum Choice Bancard the Right Merchant Services Provider for You?

Platinum Choice Bancard is a merchant account provider primarily serving small to mid-sized businesses throughout the United States. There is evidence that the company is an ISO of First Data (now Fiserv). Platinum Choice is also able to provide some high-risk merchant accounts.

Payment Processing

Platinum Choice Bancard (PCBancard) processes all major debit and credit cards, including services for high-risk businesses. Their offerings include Clover POS solutions, EMV card readers and swipers, e-commerce solutions such as virtual terminals and payment gateways, mobile payment options, cash advances and loans, check and ACH payments, B2B Level 2 and 3 processing, invoicing, and gift cards.

Merchant Processing Solutions

Platinum Choice Bancard provides a variety of merchant processing solutions tailored to different industries. These services include customized payment processing for credit, debit, and gift cards.

Mobile Payment Processing

For businesses that require mobile transactions, PCBancard offers a mobile payment processing service. Using the company’s mobile processing app, merchants can accept credit card payments via smartphones or tablets.

E-commerce Solutions

PCBancard supports online businesses with secure e-commerce payment processing solutions.

POS Systems

Platinum Choice Bancard supplies point-of-sale (POS) systems aimed at streamlining payment processes. These systems include features such as inventory management and employee tracking.

Data Security and Fraud Protection

PCBancard prioritizes data security by offering end-to-end encryption and tokenization to safeguard sensitive payment information. They also provide fraud protection tools to help merchants detect and prevent fraudulent transactions.

Customer Reviews and Complaints

Our search uncovered over 10 negative reviews of Platinum Choice Bancard, with several alleging the company as a scam or ripoff. The primary grievances in Platinum Choice Bancard complaints involve unexpected higher rates, undisclosed monthly fees, substantial cancellation fees, and challenges in contacting customer support. This consistent pattern of complaints over the past two years has adversely affected the company’s rating since our previous review. We encourage readers with their own experiences to share a Platinum Choice Bancard review in the comments section below.

Legal and Regulatory Status of Platinum Choice Bancard

No current class-action lawsuits or Federal Trade Commission (FTC) complaints have been found against Platinum Choice Bancard. Clients preferring to resolve their issues without litigation are advised to consider reporting to appropriate supervisory bodies.

Platinum Choice Bancard Customer Support Overview

Platinum Choice Bancard lists both a phone number and email address for customer support on its website. There’s a possibility that First Data (now Fiserv) might provide after-hours support, although this isn’t explicitly mentioned on their site.