SunTrust Merchant Services Overview
First Data Reseller
SunTrust Merchant Services (suntrustmerchantservices.com) is a credit card processing division of SunTrust Bank, which is headquartered in Richmond, Virginia. SunTrust is a reseller of First Data merchant accounts, meaning that merchants who sign up for credit card processing through SunTrust will receive the services and customer support of First Data.
Location and Ownership
SunTrust Bank’s corporate headquarters is located at 919 E Main St, Richmond, Virginia 23219, and Eric Mann is listed as the company’s sales and marketing manager for its Virginia location.
SunTrust Merchant Services Review Table of Contents
- Costs & Contract: SunTrust Merchant Services offers variable contract terms that may take the form of a three-year agreement with an early termination fee of $500.
- Complaints & Service: SunTrust Merchant Services has received more than 200 public complaints.
- BBB Rating: SunTrust Merchant Services has an “A+” rating and has received 921 complaints and 70 reviews in the past three years. The company has been accredited with the BBB since 1967.
- Sales & Marketing: SunTrust Merchant Services does not appear to hire independent sales representatives but has received a low number of complaints about its sales practices.
- Rates & Fees: How Merchants Got The Best Rates With SunTrust Merchant Services
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