Before You Choose ZeerPay: Pros, Cons and Merchant Feedback

We take our role in providing guidance and education regarding the card payment industry very seriously. At our own expense, we have vigorously defended our right to continue expose unethical and predatory practices in the industry, successfully defeating every attempt to silence us. However, fending off frivolous lawsuits is costly. To sustain these efforts, one of the ways we generate revenue is through affiliate partnerships with ethical providers. This means that some of our outgoing links connect business owners to trustworthy, low-cost payment processors, which is what most of our readers seek. We see this revenue channel as a win-win-win for everyone involved. Business owners find good processors, processors get good clients, and we are able to continue to provide a valuable service to the small business community. We also recommend and link to many services that do not compensate us. Our priority is to guide you to the best solutions for your needs, regardless of potential revenue. If you have questions, please feel free to contact us.

All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

ZeerPay

Rating
A
5/5
full starfull starfull starfull starfull star

Pros and Cons of ZeerPay

Pros

Comprehensive payment solutions
Mobile payment options
E-commerce support
A+ BBB rating
No termination fees

Cons

Potential equipment costs
Possible setup fees
Contract terms undisclosed
No mobile app
Limited high-risk support

Overview

In this review of ZeerPay, we take a detailed look at the company’s payment processing solutions, including credit card processing, point of sale systems, and e-commerce services. We examine their pricing, contract terms, and customer feedback to give you a clear picture of what the company offers. The review also considers fee transparency, the quality of customer support, and overall merchant satisfaction. By the end, you will have a clear understanding of whether ZeerPay is the right fit for your business’s payment processing needs.

About ZeerPay

Screen Capture of ZeerPay Homepage
ZeerPay Homepage

Formerly known as Oracle Payment Processing, ZeerPay is a merchant account provider headquartered in El Paso, Texas. ZeerPay appears to be a reseller of First Data (now Fiserv) merchant services and claims to have been serving merchants since 1992. The company also advertises Clover as a POS solution.

Products & Merchant Services

ZeerPay offers comprehensive payment processing services for major debit and credit cards. This allows businesses to accept payments from a wide range of card networks.

POS Solutions

ZeerPay provides Point of Sale (POS) solutions designed to streamline business operations. These systems help manage sales transactions, inventory, and customer interactions.

Mobile Solutions

ZeerPay supports mobile payment solutions through Clover devices. These solutions enable businesses to accept payments via smartphones and other mobile devices.

EMV Card Readers and Swipers

ZeerPay supplies EMV card readers and swipers, essential for securely processing chip-enabled cards. These devices enhance payment security and reduce the risk of fraud.

e-Commerce Solutions

ZeerPay offers e-commerce solutions, including the Payeezy payment gateway. This service facilitates secure online transactions, allowing businesses to accept payments through their websites.

Cash Advances

ZeerPay provides cash advance services, offering financial support to businesses in need of quick funding.

Customer Reviews & Sentiment

Limited Complaints

Our search across various consumer protection websites has only yielded two negative ZeerPay reviews, neither of which accuses the company of engaging in fraudulent activities. One complaint, dating back to 2010 and posted by an anonymous user, lacks specific details. Another complaint involves an unexpected $500 charge more than a year after terminating the service, which seems to be an isolated incident as no similar complaints have surfaced since. If you have had experiences with ZeerPay, we encourage you to share your review in the comments below.

ZeerPay Legal Standing

There are no reported class-action lawsuits or FTC complaints against ZeerPay at present. Clients dissatisfied with their experience are advised to report any concerns to the relevant supervisory organizations.

Customer Support at ZeerPay

ZeerPay offers dedicated phone support for its clients, which appears to effectively address complaints internally. This level of service aligns with the expectations for excellent customer service in the payment processing industry.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop5
BBB RatingN/A

PaymentPop Rating for ZeerPay

Negative Feedback

There are no negative reviews published about ZeerPay on the PaymentPop website.

Positive Feedback

ZeerPay helped us simplify our payment process and cut down on monthly costs right away. The setup was quick, and their team made sure we understood every step. It’s been reliable, affordable, and exactly what we needed to keep our business running smoothly.

ZeerPay BBB Rating

ZeerPay currently has an “A+” rating with the Better Business Bureau and is not BBB-accredited. The company has received 0 complaints in the past 36 months. It has not received any informal reviews, although it should be noted that these reviews are not always subject to verification by the BBB.

An “A” Performance

In light of ZeerPay’s clean complaint record, we agree with the BBB’s rating. Businesses should be aware, however, that there are good reasons to be skeptical of the BBB’s rating system.

Processing Rates & Fees

ZeerPay Contract Terms

Details about ZeerPay’s rates and contract terms are not extensively available. As a First Data (Fiserv) reseller, ZeerPay’s contract terms are likely to align closely with First Data (Fiserv) standard terms. Typically, First Data (Fiserv) charges businesses processing up to $50,000 monthly a swiped rate of 2.69% plus $0.19 and a keyed-in rate of 3.69% plus $0.19. For monthly volumes above $50,000, the rates adjust to 2.29% plus $0.19 for swiped and 3.29% plus $0.19 for keyed-in transactions. Contracts usually include a $495 early termination fee, a $19.95 monthly PCI compliance fee, and long-term equipment leases through First Data Global Leasing.

However, First Data (Fiserv) allows resellers some flexibility in modifying contracts. Thus, ZeerPay might have tailored its terms to better suit its clientele. Still, businesses should view the First Data (Fiserv) structure as a reference point and be prepared to negotiate favorable terms with ZeerPay.

Virtual Terminal and Payment Gateway Pricing

ZeerPay also offers virtual terminal and payment gateway services through Payeezy Gateway. Payeezy provides two plans: the Basic Plan and Pro Plan. Both plans do not have setup fees, statement fees, or gateway fees. The Basic Plan is priced at 2.90% plus $0.30 per transaction, whereas the Pro Plan offers rates of 1.89% plus $0.23, along with a $19.95 monthly fee.

No Contract Complaints

Currently, there are no specific online complaints regarding ZeerPay’s pricing and fees. This lack of negative feedback implies that the company’s terms might be satisfactory to its clients. Those with direct experience with ZeerPay’s standard contract, especially regarding early termination fees, PCI compliance fees, monthly minimum fees, or other charges, are encouraged to share their insights in the comments below.

Employee Reviews & Sales Practices

No Sales Complaints

ZeerPay appears to market its services through affiliate resellers and independently contracted sales agents. The use of independent sales agents is typically tied to high complaint rates within the credit card processing industry due to the minimal training and oversight that these agents receive. In this case, though, we are unable to locate any ZeerPay reviews that describe deception or incompetence by the company’s sales team.

This compares favorably to our list of best credit card processors.

No Deceptive Advertising

ZeerPay also does not promote misleading rate quotes on its website. We therefore award the company an “A” in this category. If you suspect that ZeerPay’s sales team has added undisclosed fees to your account, however, we recommend seeking a third-party statement audit.

ZeerPay Competitors

Compare ZeerPay to competitors that earned top marks.

Bottom Line

ZeerPay rates as a reliable credit card processing provider according to our rating system. The company has very few complaints across consumer protection websites, and none suggest that ZeerPay engages in ripoff practices. However, our overall rating could change as more is known about the company’s standard contract.

Even when dealing with an “A” provider, readers should diligently read all contract terms to identify any potential issues and compare ZeerPay’s pricing to that of the most reputable credit card processors. This ensures that businesses obtain the best possible rates and align with a processor that best suits their unique needs.

Read Actual User Reviews

All user reviews have been moved to our partner, PaymentPop.com

Contact ZeerPay

Contact & Customer Support
CEODavid Saucedo
PresidentPatricia Sanchez Meade
Headquarters1800 North East Loop 410, Suite 216, San Antonio, Texas 78217
Local Office(210) 202-1505
Additional Support ChannelsOnline Contact Form
Websitezeerpay.com