Offering Merchant Services Since 1998
1st National Payment Solutions, established in 1998, is a family owned merchant account provider headquartered in Syosset, New York. The company is a sub-ISO of 1st National Processing, which is either a DBA or an ISO of iPayment.
Based in New York
1st National Payment Solutions is a registered ISO/MSP of Woodforest National Bank in Houston, Texas, and is headquartered at 40 Underhill Blvd., Ste. 2G, Syosset, New York 11791. The company also has a Michigan-based office located at 9991 East Cherry Bend Rd. in Traverse City. Michael DiGiovanni is listed as the president and CEO of 1st National Payment Solutions.
1st National Payment Solutions Review Table of Contents
- Costs & Contract: 1st National Payment Solutions offers one- to three-year contracts through Woodforest and iPayment with varying terms.
- Complaints & Service: 1st National Payment Solutions has received fewer than 10 public complaints.
- BBB Rating: 1st National Payment Solutions has an “A+” and has received 0 complaints and 0 reviews in the past 3 years. The company has been accredited by the Better Business Bureau since 2006.
- Sales & Marketing: 1st National Payment Solutions appears to hire independent sales agents and has received only one complaint related to its sales team.
- Rates & Fees: How Merchants Got The Best Rates With 1st National Payment Solutions
Have been with 1NPS since Dec. of 2011 and in Aug. of this year (2016) decided not to do credit cards anymore in my business. Contacted 1NPS and I did the paper work to terminate my relationship with them. In a few shorts days they debited my account $295.00. This should only had happened if I had been with them less than a year.
I have contacted them in regards to this with no results. Also sent them the original contract showing them when I signed up.
No fair and not good business practices.
I would not recommend this company to anyone needing a merchant provider.
I am with 1st national solution company for more than 10 years. I am paying $26.00 a flat month fee instead of $5.00 a flat month fee Mr. Giovanni claims. I decide to use PayPa credit company. They are trying to charge me $200.00 for 6 month short of contract, which I knew nothing about. I will not introduce my friends to “1st national payment solution” anymore.
Hi Philip,
I like what you are doing here. I have a similar site in the works. If you sift through my site you will see in the merchant academy section (formerly buyer beware) https://www.1nps.com/merchant-academy/ I have written many articles over the past 16 years addressing deceptive business practices of my competitors who have blackened the eye of the industry. I hope you locate any and all of these companies and treat them accordingly.
Also please note that every merchant that signs up with our company is aware of every single rate and fee that may apply to their account. Our motto since inception has always been Superior Service and Support along with Honesty, Integrity & Full Disclosure. Yes, I do have contracts but we are flexible hence the 1,2, and 3 year agreements. I am even empowered to waive contracts and ETFs and we do that quite often. The ETF fee is our protection against losses we may sustain due to Free Terminal & POS Placements where we give up hundreds sometimes thousands up front to board an account, much like a cell phone provider giving away an $800 I Phone. I don’t think it is very fair to penalize me with a C- for that, but I guess its your scale and it applies to everyone. The problem is most of the competition does not make their terms and conditions readily available to merchants as we do. One more thing, you note the PCI Fee and I Access Fee at I Payment / First National Processing. Please be advised through my other Vendor Woodforest we offer a flat monthly fee of $5.00 per month with no other monthly fees, no annual fees, no PCI Fees and no IRS fees. This is our primary provider.
Please see below and update your records accordingly.
I have multiple locations land the NY Address has changed. New Suite #
NEW YORK CORPORATE HEADQUARTERS
40 Underhill Blvd Ste LA1 Syosset NY 11791 Tel: 877-964-1622 Fax 231-941-4204
MICHIGAN BRANCH OFFICE est 2008
120 Boardman Ave, Traverse City MI 49684 Tel: 877-964-1622 Fax 231-941-4204
CA BRANCH OFFICE
32530 Hupa Drive, Temcula, CA 92592
Thank you. Keep up the good work
P.S. I am very interested in leads you may be generating from your site. I would pay for them and you would be assured that your are sending the merchant to a company that would give them bottom line pricing and fair treatment.
Sincerely,
Michael Di Giovanni
President
1st National Payment Solutions
http://www.1nps.com
[email protected]