Note: As of September 2021, 1st National Processing has had no activity online for many months and no web presence. It appears this company is out of business, and we will no longer be updating their profile. If you have any information to the contrary, please contact us.
A Paysafe/First Data Reseller
1st National Processing is a merchant account provider based in Los Angeles, California. The company appears to be an alternate business name of Paysafe and eProcessing Network, as indicated by the presence of the latter company’s logo on the former 1st National Processing website. However, the website is now down, and there is reason to believe the company is no longer operating or has been absorbed into Paysafe completely. We will continue to monitor the situation and will post updates as needed. If still in business, the company resells both First Data (now Fiserv), Clover, Mynt, and Poynt products. 1st National Processing also has sub-ISOs or other offices located in Anaheim, Beverly Hills, Long Beach, Oxnard, Riverside, Santa Monica, Van Nuys, Las Vegas, Orlando, and Syosset, New York.
1st National Processing Location and Ownership
1st National Processing is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, California, and is headquartered at 6399 Wilshire Blvd., Suite 907, Los Angeles, California 90048. Paysafe is located at 30721 Russell Ranch Rd., Suite 200, Westlake Village, CA, 91362. Bijan Kharrazi is listed as the CEO of 1st National Processing.
1st National Processing Review Review Table of Contents
- Costs & Contract: 1st National Processing typically offers a three-year contract through Paysafewith an early termination fee of $250 to $350.
- Complaints & Service: 1st National Processing has received over 30 public complaints.
- BBB Rating: 1st National Processing (as Paysafe) has an “A+” rating and has received 225 complaints and 44 reviews in the past 3 years. The company has been accredited by the Better Business Bureau since 2011.
- Sales & Marketing: 1st National Processing appears to hire independently contracted agents and has received roughly 20 complaints about its sales team.
- Rates & Fees: How Merchants Got The Best Rates With 1st National Processing
6 Responses
On my bank statement of payment shows as 1ST PROCESSING 888712324 10/11/2021 PURCHASE 951-2683997 CA the company name that contacted me is Midland Group and Associates phone number 844-530-1546 names of the people I talked with is Michael ex 315 he transferred me Rachel ex 303 for collection of $800.00 for Capital One. I paid it back in 2017 but I don’t have proof of payment. Here is the receipt #First Fincial Bank approval 142112 docusighn David Anderson [email protected] Docusighn ENV.ID OB58857A-A5D3-46FS-8F8D-9F9F0748D341 . I know I will not get back my 800.00 dollars nor the copy of payment. I wish that you could stop them from doing this to people like me inn their sixty’s and living on a fixed income for that seems to be their target or close this company completely down .
Here’s the merchant information for 1st processing 951-2683997. 888712324 shows up on my bank account where they show I paid they scam people out of money cause they can not show proof that they paid capital one off
1st processing is still in business as midland group associates they are a scam company working for capital one, collecting money from customer who paid off capital one, if you don’t have your receipts showing you paid they threatened you they’ll take you to court for they claim to be a law firm
After 2 cancellation request, to date my account has not been closed and I’m still getting charge fees. I believe a class action lawsuit maybe the best avenue to deal with this company poor business practices.
Run away as fast as you can. We just got hit with a brand new, unannounced $100 annual fee. The money has already been taken from our bank account and they refuse to return it. There was no letter, no email, no bank statement announcement notifying us of the new fee. They say they sent out a letter a month ago, and that’s the end of it. The fact that we never received such a letter means nothing. They say that they looked at their costs and decided that they needed to charge a fee, so they just did it. The guy was quite nasty about it, and told me there was nothing I could do about it, they have the money and they’re not giving it back. The service rep stated that they have received many calls of complaints and they will not be refunding these fees to any of the customers. When I called Woodforest Bank, whom they use, the bank transferred my call right back to 1st National’s office. I got the same jerk on the phone. In the past, I’ve never been treated this way by them, and their reps have behaved decently. This guy was over the top nasty.
1st National Processing targets artisans and microbusineses in their advertising, which is we how came to use them several years ago. At the end of each year, we did cost comparisons of total annual charges, to see what we would have paid had we run cards through PayPal or Square. 1st National always came in higher, but with human customer service, we stayed with them. That changed this past January.
It is now mid-November. We kept 1st Nat as a backup, but have not used them more than once or twice since January. There were just too many times when we had to call because there were unexpected and confusing charges. Those were always resolved, but we got tired of it, and when they mistakenly charged us for one of their other customer’s fees, we were done. We saw that customer’s info on our statement. It’s a security breach. It’s cheaper to let our contract die off than pay their extortionate $300 kick-out fee.
There is not enough room to adequately express the issues with this company. It’s a scam, they are rude, they put you in touch with their fast talking east coast guy when you are not satisfied with the lower level canned answers you get from their less than helpful “reps” as they call themselves. You never know where you are calling, who you are actually talking to, and they keep charging your bank account even after you call to cancel the account. I had to call twice, once over a month ago, and then now again, but they conveniently stateed that they don’t have any notes int he system of my first call to cancel. I don’t use the machine because I use Square or Intuit where there are no PC compliance fees or any other hidden costs that are being charged to me by 1st national. I’ve been out of contract with them and don’t use the machine (that I own), but in talking with them, they couldn’t justify why they charged me over $152.00 in the last two months? It’s a scam. They put you on hold and pass you to different people in hopes that you will simply hang up and then another month passes and they charge you some more money that they can’t justify. They are stealing from unsuspecting small business owners like myself. It’s sinful. Their BBB rating, and numerous complaints certainly justify my comments here, but 1st national can’t seem to justify anything. What does that tell you about this company??? These companies are preying on people that don’t realize the alternatives that are available in today’s high tech world for accepting credit cards. I wish somehow this company could be shut down once and for all.