An International E-Commerce Payment Processor
Headquartered in London, Allied Wallet is a rapidly growing merchant account provider that specializes in e-commerce payment processing for small to medium sized businesses. The company, which was founded in 2002, appears to utilize First Data as its processing network but may also be partnered with other international companies and banks. Andy Khawaja is the CEO of Allied Wallet.
Allied Wallet Overseas Operations
Allied Wallet claims to service 88 million users worldwide and claimed to process $55 billion in 2013, but the company has received very little coverage in the U.S. and is not showing very many reviews online. This is likely due to the fact that Allied Wallet appears to operate most heavily in Asia (specifically Russia and China) and the UK. In fact, Allied Wallet was the first company to win the international rights to transact renminbi online, which has helped it to secure a large foothold in the growing Chinese e-commerce market.
Allied Wallet Review Table of Contents
- Costs & Contract: Allied Wallet lists its base rates, but its contract terms will vary depending on the merchant’s country of origin and business type.
- Complaints & Service: Allied Wallet has received more than 35 public complaints.
- BBB Rating: Allied Wallet has an “A+” rating with the Better Business Bureau and has received 4 complaints in the past 3 years.
- Sales & Marketing: Allied Wallet has a history of utilizing misleading sales tactics, but it appears to have changed its approach in recent years.
- Rates & Fees: How Merchants Got The Best Rates With Allied Wallet
Very good company and best rate and every time I call they have good customer service
With this company since 2011, Had two accounts with them The second account we have been defrauded for about 6000. The first account they canceled recently after years with the company. After they created a UK corporation for us to comply with regulations, Now they claim UK no longer accepts shelf companies. We put up with allot of incidents throughout the years, However since we are in a high risk industry we had to put up with it. Now at least I can voice our opinion of this fraudulent company. Avoid at all costs!!!
From The Editor
This Post Might Help: Best Merchant Accounts for High Risk
Do never EVER trust Allied Wallet !! I registered my card i got from my company and NEVER EVER got an email back with log in data or pincode to get money at the bank. I contact the support twice a week and suddenly my card was suspended WITHOUT any reason. They say I have to wait 2-4 business days but now I am waiting since 100 business days for an email or unsuspending. They stole my money !! Do not ever trust allied wallet baddest company I ever experienced!!
Using Allied Wallet as a backup payment option. I’ve had a good experience so far. Can be hard to get a hold of support with high call volumes sometimes, but so far pay outs have been on time and no serious issues.
We are a customer with Allied Wallet and they have been a complete, incompetent disaster for us. The amount of recklessness by Allied Wallet regarding implementation and rollout has been nothing short of a train wreck. To the point that it has been 5 months since launching and we still can’t take credit cards. Get this, they only allow 300.00 a month per email address and/or card so if you have a company with recurring or multiple visits by customers in a given month, forget about it but that doesn’t even matter since they cannot get their stuff together to integrate properly to our eCommerce site.
The staff are rude and the emails fly like airplanes to various people in the organization with little to nothing to show for it and the Chief Compliance Office, Michael Carrasco in Los Angeles is an absolute jerk, goon and power hungry! He disrespects the client as if he had any control over them. If you value your business, DO NOT use this company for your processing, you’ll regret it immediately.
I wish I could get this message to everyone who is considering using Allied Wallet. It is absolutely the worst company I’ve ever dealt with!! I hope I never run into a company so pathetic in my life. We were able to do $30k in credit card payment and recieved a couple small payment after a month of begging to get our money. So obviously I closed the account in March after over 200+ day of the $30,000 I did they are offering to send me a check for $1450.00!!! In total I will have received only around $11k of the $30k I did and they run off with nearly $20k of my money!!! THIS IS CRIMINAL AND IF ANYONE ELSE IS PREPARED I’M FOR FILING A CLASS ACTION SUIT AGAINST THEM!!!
Hi james,
We have the same story. We are ready for filing a class action too.
Allied Wallet is the worst company to have business with. Allied Wallet has a poor performance and poor service. Once you process with this company you will never get your money back. FRAUD and SCAM company. Stay away
Hii All,
I have the same story . Allied wallet did the same thing with me and took my $20,000. I am almost broke and closing my business because of allied wallet . my business was very new and allied wallet destroyed it. Pleaseeeeeee do not sign up with these scammer .
Do not use that piece of crap company Allied Wallet. They steal your money. They wont pay me the $4000 they owe me after I closed the acct. They also pay a month later on the transactions.
Hi Vic,
We are forming of group of companies to file a class action against Allied Wallet Ltd
Just had a terrible experience with Allied wallet. they told me my application for merchant was approved. later they send me a list of things that needs to be done on my online site, one of the things was registering and EU Corporation and they charged me 350$ for that. When all was done and ready for activation, they then send me another list saying its from compliance, the list included me obtaining a USA number even though I am based in South Africa and also that I was charging items too much I should discount my clothes by 50%.
I started having doubts and well I went ahead did all that, couple of days they then cam back to me saying their supporting bank is declining my application and they cannot support my line of business.
What makes me angry is that why did they waste my time all along knowing that they will never activate my account and also why did they accept payment from me to register the EU if they knew all this they do not support my line of business. Now that they cannot proceed, what on earth am I going to do with the EU Corporation and I do not think they will refund me. Allied wallet is a scam. they scam customers and scam business that wants to use them as payment gateway. I am pissed and irritated.
Please do not ever consider to use, useless set of people
Thanks for sharing your experiences with Allied Wallet. I was in middle of filling the application and thought probably I should first check the reviews. Your reviews made me realized what blunder could have happened with me if I have used their services.
Thanks for your input. Your feedbacks made our organization saved.