Is Bankcard Brokers the Best Option for Your High-Risk Business?

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All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

Bankcard Brokers

Rating
A
5/5
full starfull starfull starfull starfull star

Pros and Cons of Bankcard Brokers

Pros

High-Risk Expertise
Diverse Solutions
Positive BBB Rating
Transparent Practices
Responsive Support

Cons

High-Risk Fees
Contract Terms Unclear
Potential Equipment Leasing
Limited Transparency
No Public Pricing

Overview

In this review of Bankcard Brokers, we examine a payment processor focused on providing merchant accounts for high-risk businesses such as those in the cannabis, hemp, and CBD sectors. We look at their services, including credit and debit processing, mobile and online payments, virtual terminals, POS systems, and zero fee processing programs that shift card costs to customers. The review also evaluates their contract terms and fee structure, paying attention to transparency in billing and merchant complaints about undisclosed costs. By the end, you will have a clear understanding of whether Bankcard Brokers offers a reliable and fair solution for your high-risk payment processing needs.

About Bankcard Brokers

Screen Capture of Bankcard Brokers Homepage
Bankcard Brokers Homepage

Founded in 2007, Bankcard Brokers is a merchant account provider that specializes in serving high-risk business types. The company was once partnered with a high-risk payment processor called Guardian Data Systems, but the two companies are no longer affiliated. Bankcard Brokers is one of a small number of payment processors that can service cannabis, CBD, and hemp merchants.

Products & Merchant Services

Payment Processing for High-Risk Businesses

Bankcard Brokers provides payment processing services designed for high-risk businesses. These services address the specific challenges faced by sectors such as online gaming, travel, and adult entertainment.

Credit Card Terminals

Bankcard Brokers supplies various credit card terminals to meet different business needs. These terminals incorporate modern technology to securely process credit and debit card payments. Options include countertop, wireless, and mobile terminals, suited to diverse transaction environments and business sizes.

POS Systems

Bankcard Brokers offers Point of Sale (POS) systems aimed at improving business operations. These systems feature tools for sales tracking, inventory management, and customer relationship management.

Mobile Solutions

For businesses requiring mobile payment capabilities, Bankcard Brokers provides solutions that allow payments via smartphones or tablets.

Contactless Pay

Bankcard Brokers supports contactless payment methods, allowing businesses to accept payments through NFC-enabled devices and contactless cards.

Payment Gateways

Bankcard Brokers offers payment gateways for secure online transactions in e-commerce. These gateways integrate with various shopping carts and e-commerce platforms. Features include fraud detection and real-time transaction monitoring to help businesses manage online payments.

Fraud and Chargeback Protection

To protect against fraud and chargebacks, Bankcard Brokers provides comprehensive services that include advanced fraud detection tools, real-time monitoring, and proactive chargeback management.

Other Services

The company also advertises services that help its merchants set up virtual terminals, support Apple Pay, and accept Bitcoin payments as well as a zero-fee processing program.

Customer Reviews & Sentiment

No Client Complaints Found

We are unable to locate any negative Bankcard Brokers reviews, and there is no evidence to suggest that the company is a scam or a ripoff. This clean complaint record is admirable for a credit card processor that has been in operation since 2007, and it’s doubly so considering that Bankcard Brokers focuses on high-risk industries. If you have your own Bankcard Brokers review to make, please do so in the comments below.

Bankcard Brokers Lawsuits

We have not found any outstanding class-action lawsuits or FTC complaints filed against Bankcard Brokers. Dissatisfied clients who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

Bankcard Brokers Customer Support Options

High-risk merchant account providers tend to attract complaints related to account closures, chargeback fees, or underwriting issues, but Bankcard Brokers has avoided that type of feedback thus far. We will therefore assign it an “A” rating in this category.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop5
BBB RatingN/A

PaymentPop Rating for Bankcard Brokers

Negative Feedback

There are no negative reviews published about Bankcard Brokers on the PaymentPop website.

Positive Feedback

Bankcard Brokers was upfront from the beginning, no hidden fees, no confusing terms. They gave us a competitive rate and helped us feel confident in our decision to switch. It’s clear they value long-term relationships over quick sales, which is exactly what we were looking for.

Bankcard Brokers BBB Rating

Bankcard Brokers currently has an “A+” rating with the Better Business Bureau and has been BBB-accredited since February 2013. The company has had 0 complaints to this profile in the past 36 months. It also has not received any informal reviews on its BBB profile, although it should be noted that these reviews are not subject to verification by the BBB.

An “A” Performance

In light of Bankcard Brokers’ clean complaint record, we agree with the BBB’s rating. Readers should be aware, however, that there is reason to be skeptical of the BBB’s rating system.

Processing Rates & Fees

Contract Transparency

There’s a scarcity of publicly available information regarding the standard Bankcard Brokers contract. The company opts not to disclose its pricing or contract terms on its website. Additionally, no client complaints mention specific rates or fees. Given Bankcard Brokers’ specialization in high-risk industries, it’s highly probable that contract terms vary based on factors like business type, tenure, sales volume, and processing history.

Virtual Terminal and Payment Gateway Pricing

Bankcard Brokers showcases its virtual terminal and payment gateway services, primarily facilitated through Authorize.Net. Typically, under a standard Authorize.Net contract, businesses are subjected to a rate of 2.90% plus $0.30, a $25 monthly gateway fee, and a $0.15 batch fee. However, as an Authorize.Net reseller, Bankcard Brokers retains the flexibility to modify these agreements, potentially resulting in more favorable rates and fees.
Bankcard Brokers payment gateway Bankcard Brokers grants access to the Authorize.Net payment gateway

High-Risk Merchant Considerations

High-risk business owners should anticipate higher-than-average per-transaction fees and potential imposition of cash reserve or rolling reserve policies. These norms are due to the inherent risk of chargebacks in the high-risk sector. Consequently, clients shouldn’t expect Bankcard Brokers’ contract terms to rival those of the most economical merchant accounts. Should you possess insights into the standard Bankcard Brokers merchant agreement, such as details on early termination fees or PCI compliance fees, please contribute in the comment section below this review.

Employee Reviews & Sales Practices

Outside Sales Staff

Bankcard Brokers appears to market its services primarily through outside sales agents and traditional advertising. We are unable to find any Bankcard Brokers reviews that accuse the company’s sales team of deceptive conduct, and a good portion of the company’s marketing is actually dedicated to educating merchants about the basics of the industry.

No Misleading Rates

As another point in the company’s favor, the Bankcard Brokers website doesn’t list any misleading rate quotes or unrealistic guarantees. We see no cause for concern when it comes to Bankcard Brokers’ sales tactics as of this review. However, we always recommend that readers consider a third-party statement audit to find and eliminate hidden fees in their statements.

Bankcard Brokers Competitors

Compare Bankcard Brokers to competitors that earned top marks.

Bottom Line

Bankcard Brokers rates as a reliable high-risk credit card processing provider. The company has not received any public complaints and has refrained from engaging in deceptive sales tactics, distinguishing itself positively in this regard. Despite the positive initial impression, readers should be diligent in thoroughly understanding contract terms before signing up, as detailed information about pricing remains scarce. Bankcard Brokers appears to operate at a level comparable to top high-risk merchant account providers. Ultimately, businesses considering Bankcard Brokers should compare its offerings against other high-risk merchant service providers to secure the best possible partnership.

Read Actual User Reviews

All user reviews have been moved to our partner, PaymentPop.com

Contact Bankcard Brokers

Contact & Customer Support
Founder and CEOBrett Taylor
Headquarters300 W 15th St #301, Vancouver, Washington 98660
General Support1-877-227-2111
Additional Support ChannelsOnline Contact Form
Websitebankcardbrokers.com