Cayan’s Independent Sales Division
Capital Bankcard is a merchant account provider that serves as an outside sales branch of Cayan. Capital Bankcard has been in business since 1998 and boasts that it manages over 80,000 merchant accounts, processes over 7 million transactions per month, and has over 170 dedicated employees. Capital Bankcard uses First Data for the actual processing of the card transactions, but First Data plays a minimal role beyond that. Customer service is provided and the accounts are managed by Capital Bankcard’s in-house team.
Capital Bankcard Payment Processing
Capital Bankcard processes all major debit and credit cards for most business types. Their services are strangely not listed on their site, though it is likely they include in-person and online payment processing.
Capital Bankcard Location and Ownership
Capital Bankcard is headquartered at One Federal St, 2nd Floor Boston, MA and Henry Helgeson is the CEO of the company. Capitalbankcard.com is a registered ISO/MSP US Bank-Minneapolis MN, National Association Buffalo, NY; Elavon, Inc. Georgia; and Wells Fargo Bank, N.A., Concord, CA.
Capital Bankcard Review Table of Contents
- Costs & Contract: Capital Bankcard appears to offer variable contract terms through First Data.
- Complaints & Service: Capital Bankcard complaints number fewer than 10 on public complaints forums.
- BBB Rating: Capital Bankcard has an “A+” rating with the Better Business Bureau and has received 0 complaints and 0 reviews in the past 3 years.
- Sales & Marketing: Capital Bankcard appears to hire independent sales representatives and has received a few merchant complaints about its sales team.