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Should You Use Centurion Payment Services? Full Review Inside

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All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

Centurion Payment Services

Rating
A
5/5
full starfull starfull starfull starfull star

Pros and Cons of Centurion Payment Services

Pros

High-risk specialization
Transparent pricing structure
No setup fees
Virtual terminal access
Positive customer reviews

Cons

Potential equipment costs
Possible hidden fees
Contract term variability
Transparency concerns
No 24/7 support

Overview

In this review of Centurion Payment Services, we take a closer look at their credit card processing offerings. Their services include point-of-sale (POS) systems, mobile payment options, and e-commerce tools. We’ll highlight which types of businesses could benefit from these features. We’ll also dive into client and customer reviews to uncover trends and potential concerns. In addition, we’ll examine pricing, contract terms, and the services included. By the end, you’ll know whether Centurion Payment Services is a good fit for your payment processing needs.

About Centurion Payment Services

Screen Capture of Centurion Payment Services Homepage
Centurion Payment Services Homepage

Founded in 2012, Centurion Payment Services is a merchant account provider that serves both standard and high-risk businesses. Centurion Payment Services prominently advertises its ability to offer CBD merchant accounts as well as credit card processing for kratom, nutraceuticals, travel clubs, multi-level marketing (MLM), credit repair, adult, collections, gaming, fantasy sports, and more.

Products & Merchant Services

Payment Processing

Centurion Payment Services processes major debit and credit cards for various business types, including those classified as high-risk.

EMV Card Readers and Swipers

EMV card readers and swipers are tools for businesses that accept in-person payments. These devices are designed to securely read the chip embedded in EMV cards, providing a higher level of protection against fraud compared to traditional magnetic stripe readers.

PCI Compliance Support

PCI (Payment Card Industry) compliance is crucial for any business that handles credit card transactions. PCI compliance ensures that businesses adhere to a set of security standards designed to protect sensitive payment data from breaches and fraud. Support for PCI compliance involves providing businesses with the necessary tools, guidance, and resources to meet these rigorous security requirements.

Virtual Terminals

Virtual terminals offer businesses a flexible and secure solution for processing payments remotely. These online platforms allow merchants to manually enter payment information received over the phone, via email, or through online forms, without needing a physical card reader. Virtual terminals are particularly useful for service-based businesses, remote transactions, or any situation where the customer is not physically present.

Customer Reviews & Sentiment

Impressive Complaint Record

Our investigation has found virtually no negative Centurion Payment Services reviews, indicating that the company is likely not engaging in scam or ripoff practices. Given Centurion Payment Services’ several years of operation, their minimal complaint record is commendable. This absence of significant merchant complaints suggests ethical business practices. We encourage you to contribute your own experiences with Centurion Payment Services in the comment section below, enhancing the breadth of information available to potential clients.

Legal Standing of Centurion Payment Services

In our search, we found no current class-action lawsuits or FTC complaints against Centurion Payment Services. Merchants with unresolved issues are advised to consider non-litigious solutions, such as reporting their concerns to relevant regulatory bodies.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop5
BBB RatingN/A

PaymentPop Rating for Centurion Payment Services

Negative Feedback

There are no negative reviews published about Centurion Payment Services on the PaymentPop website.

Positive Feedback

Centurion Payment Services helped us get set up with a system that actually fit our workflow. No unnecessary steps, no confusing terms. Processing has been smooth, and when we reached out with a question, someone got back to us quickly and clearly.

Centurion Payment Services BBB Rating

Centurion Payment Services currently does not have a rating from the Better Business Bureau and is not showing BBB accreditation. The company has not received any complaints since its profile was created in 2016. It also has not received any informal reviews to its BBB profile.

An “A” Performance

The BBB is currently withholding a rating because it “has not received a sufficient volume of requests for information” about Centurion Payment Services. Given the fact that the BBB’s profile for Centurion Payment Services has been active since 2016 and has not received any complaints in that time, we have adjusted the BBB’s rating according to our own criteria. Merchants should be aware that there are good reasons to be skeptical of the BBB’s rating system.

Processing Rates & Fees

Variable Contract Terms

Centurion Payment Services dedicates an entire page on its website to its pricing structure. The company lists various rates for debit and credit transactions between Visa and Mastercard.

The company’s swipe rate for Visa debit transactions is advertised as 0.80% plus $0.15 while keyed-in rates for that same method are assessed at a rate of 1.65% plus $0.15. Credit transactions for Visa cards are given a swipe rate of 1.51% plus $0.10 and a keyed-in rate of 1.80% plus $0.10.

The company’s swipe rate for MasterCard debit transactions is advertised as 1.05% plus $0.15 while keyed-in rates for that same method are assessed at a rate of 1.60% plus $0.15. Credit transactions for MasterCard are given a swipe rate of 1.58% plus $0.10 and a keyed-in rate of 1.89% plus $0.10.

Despite these specific rates, as an all-purpose payment processor, it’s likely that the company’s contract terms and interchange-plus markup could vary dramatically depending on each merchant’s business type, location, and processing history. Centurion Payment Services offers free credit card terminal installation, but it is possible that this “free equipment” offer comes with some strings attached. Merchants are advised to purchase their own equipment whenever possible to avoid getting locked into long-term, non-cancellable equipment leases.

High Risk, High Fees

High-risk merchants who sign up with Centurion Payment Services should expect to pay higher-than-average fees, and they may also be subject to cash reserves on their accounts. This is standard practice within the industry due to the elevated risk of chargebacks that many high-risk merchants pose. High-risk merchants can reduce their risk of fund holds and chargebacks by being open and transparent with Centurion Payment Services about their business type and product lineup from the start.

Centurion CBD Pricing

Centurion currently offers CBD merchants a per-transaction fee of 6.95% plus $0.30 and a monthly fee of $35. The company does not charge a setup fee or impose processing limits, and it does not require a cash reserve in many cases. Centurion can serve merchants who sell CBD vape products, but not those who sell CBD flower or pre-rolled products. Centurion’s CBD e-commerce solution is not compatible with Shopify, but it can be used with WooCommerce.

No Red Flags

We cannot find any Centurion Payment Services complaints related to the company’s pricing, and there’s no reason to believe that the company’s merchants are dissatisfied with their pricing at this time. The company’s transparent price structure also gives merchants insight into what Centurion Payment Services fees and rates they can expect and how their business type can affect pricing. It is possible that Centurion Payment Services offers a wide range of potential contract types, so merchants should understand how to spot undesirable terms in their contracts. We would also encourage merchants to check out our list of the providers of the best merchant accounts.

Employee Reviews & Sales Practices

Inside/Outside Team

Centurion Payment Services appears to rely on an in-house sales team, referral partners, and commission-based sales agents to market its services. Despite the fact that the company may employ independently contracted sales agents, we have not found any Centurion Payment Services reviews that mention deceptive conduct or misrepresented fees. We will therefore assume for the time being that the company’s sales approach is transparent and ethical. This compares favorably to our list ofbest credit card processors.

No Rate Quotes

Centurion Payment Services does not list any promotional rates or price guarantees on its website. However, the company does advertise on its website that it offers”the lowest rates in credit card processing, 100% guaranteed.” The company does offer interchange-plus pricing, which is the most transparent pricing model available, and it lists many of Visa/Mastercard/Discover’s base interchange rates for visitors to review. Given the fact that we have not found any allegations of misleading Centurion Payment Services rates quotes and that interchange-plus pricing is as transparent as it gets, it appears that the company is generally straightforward about its pricing and fees despite the bold aforementioned claim.

If you suspect that a Centurion Payment Services sales agent has misled you about your rates, you can double-check your monthly bill with a third-party statement audit.

Centurion Payment Services Competitors

Compare Centurion Payment Services to competitors that earned top marks.

Bottom Line

Centurion Payment Services earns its reputation as a trustworthy merchant services provider by our rating criteria. Boasting a clean complaint record, the company caters to both standard and high-risk merchants. However, merchants should note that detailed information about Centurion’s pricing and fees remains elusive. As we continue to monitor the company and refine our assessment, merchants are encouraged to compare Centurion Payment Services’ pricing against that of other top-rated high-risk payment processors. This will help ensure that they’re securing the most advantageous terms for their specific business needs. Even a well-rated provider requires careful scrutiny to verify that its services align with the expectations and requirements of your business.

Read Actual User Reviews

All user reviews have been moved to our partner, PaymentPop.com

Contact Centurion Payment Services

Contact & Customer Support
CEOMichael Kleinman
PresidentAmit Alcalay
HeadquartersCenturion Payment Services is headquartered at 7800 Congress Ave #206, Boca Raton, Florida 33487
General Customer Service(561) 221-CARD
Websitecenturionpaymentservices.com